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Dell Technologies UK Reviews
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Reviews and experiences from TopCashback members who have shopped with Dell Technologies UK.
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Dell Technologies UK Reviews
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Purchased an item from them in April, but cashback didn't track. I submitted a claim, but response from Dell was that the order had been cancelled, which was not true. If this is what they do to avoid cashback, they shouldn't be offering it in the first place. Dishonest!! If I could have given them no stars, I would have.
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JD77 | 13 Jun 2022
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Rubbish. Estimated delivery date for my order was 5th Oct, I contacted them on 4th Oct because the status of the order was not even in production. On 5th Oct they replied sorry, the order will be delayed and i will now get the monitor around 2nd Nov. What a stupid respond. I needed to find this out by myself? I gave you my money to get the monitor on 5th and you took the money and said nothing knowing you would only be able to send to the monitor to me on 2nd Nov?
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Member10102212175005 | 05 Oct 2021
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Took over 4 months to pay out.
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Shopper73 | 27 Sep 2021
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Awful experience. First claim declined not sure why as I bought an expensive laptop. Next 2 claims from early April are still pending 3 months later.
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ronthakrar | 05 Jul 2021
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Bought laptop end of September 2020. It is now beginning of April 2021 and still haven't received the cashback. I saw some people said they received the payment in 5 weeks. Well, it's been 5 months for me and still nothing. I suppose I will be grateful that at least the cashback was tracked. Let's hope I get the money in another 6 months or so.
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AnnieAsher | 08 Apr 2021
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Haven't received any cash back, bought a laptop and cashback was declined. Waited more than 3 months and after 100 days they canceled it.
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Marko Polo | 17 Dec 2020
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Dell has owed me cashback for over a year. terrible service.
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AlanPMartin | 22 Nov 2020
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Had to raise this with customer services at TopCashback. Took about 12 months to come through.
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tmw1123 | 03 Nov 2020
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Links don't work - always when there is an "exclusive deal" on, tried the normal clear cookies, different browser etc. waste of time.
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sdb1979 | 04 Oct 2020
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Failed to pay over £300 cashback. Claim raised, but they refused to look at it....
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xposis | 14 Jun 2020
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Purchased laptop 16 Oct 2019. Still waiting for cashback 7 Mar 2020.
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JohnS1948 | 07 Mar 2020
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The buying of the item was fine, but it took nearly 8 months to get the cashback. Even after contacting support multiple times the answer was always, "sorry, but there's nothing we can do".
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destroymedia | 06 Apr 2019
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Been declined and have now put in a claim. I adhered to the terms and did not use any codes. Looking at reviews it seems like I won’t see the cashback.
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lloydspencer | 16 Jan 2019
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It took almost 1 year to get the cashback confirmed :(
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brendon83 | 20 Dec 2018
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1 year to be told order couldn't be found despite giving them the order number.
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xposis | 08 Nov 2018
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Awaiting Cashback from 1st February - Still tracking!
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Lionheartat20 | 07 Nov 2018
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Took them ages to pay back!!
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gavriil | 24 Sep 2018
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It took a really long time for the payout not one of the fastest .
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MOTHER1066 | 26 Jun 2018
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Terrible. Don't rely on your cashback from them!! Sale completed online but after it was all complete there was a small 'issue' and they wanted to complete the sale direct - thereby avoiding cashback. Yes, they offered a discount but I was still out of pocket. Avoid!!
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eastholme | 17 Jun 2018
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over 6 months and still waiting......
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gax | 13 Jun 2018
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Tracked, but Dell would not pay. Followed up with Dell and refused to honour
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upton1989 | 05 Jun 2018
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cashback tracked quickly, but is still waiting to become payable over 5 months later... Have been advised patience by the customer service team, although 5 months feels pretty patient.
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jakit | 08 May 2018
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Awful. Had to call them twice to get my order in the first place. Been 17 weeks and cashback still marked pending. Do not touch these hacks.
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MaceYaFace | 07 May 2018
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Declined cashback even though order had been completed and PC still retained - in fact using the PC now to do this review. Avoid Dell!
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yhmc | 12 Feb 2018
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Declined cashback even though order had been completed and PC still retained - in fact using the PC now to do this review. Avoid Dell!
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yhmc | 28 Jan 2018
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