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Budget Car and Van Hire Reviews

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Reviews and experiences from TopCashback members who have shopped with Budget Car and Van Hire. Review this merchant

Budget Car and Van Hire Reviews
	Took 9 months to pay, initially claimed no money due. Avoid.
	AlanStokes \| 07 Dec 2015 Report Abuse
	Budget does not pay up. Do not get fooled by this cashback.
	Shane_Regunath \| 24 Nov 2015 Report Abuse
	Total rubbish, I use Top Cash back alot and this is the first time I have been refused payment for a legitamte claim, no reason given. Avoid
	10200169624 \| 23 Nov 2015 Report Abuse
	Booked Budget through third party on Topcashback. Tried getting us to upgrade, then tried getting extra for insurance that we'd already bought elsewhere. Having failed to extract any money from us up front, the agent FAILED to inform us of the eToll gadget on the dashboard. Not having encountered this before, didn't realised what it was until AFTER the toll cashier refused to accept our cash payment. Turned it off immediately but back in the UK Budget have charged us £11.84 for a $1.25 toll charge despite us again offering payment at the airport, which was again, refused by Budget. Strangely enough if you look online it appears Avis and Budget are being takenn to court for doing exactly this to rental customers. Disgraceful!
	robins66 \| 13 Oct 2015 Report Abuse
	Also having problems with Budget honoring the cashback, despite paying in advance for the car and having all references. Initially tracked as £0, submitted missing cashback claim, cashback appeared at correct amount and now showing payable at £0 - back to square one! Lodged another ticket with Topcashback so we'll see what happens now - not hopeful.
	mailmorgans \| 06 Oct 2015 Report Abuse
	They didn't credit me with my cashback.
	ShazNiv \| 23 Sep 2015 Report Abuse
	terrible, I clicked on all the links and have ended up with 0 cash back
	\| 07 Aug 2015 Report Abuse
	I lodged a claim for a missing cashback 14 months ago and I'm still waiting for it to be resolved
	Bushgaitor \| 11 Jun 2015 Report Abuse
	Tracked fine, then changed to £0 and "paid" before the actual rental date. Completed the rental and submitted a claim but it was rejected as "the item was cancelled" even though I have documentation to prove I completed the car hire. Very poor.
	MrBigglesworth \| 19 May 2015 Report Abuse
	Would be less than 1 star but can't submit without a star.Booked in Oct for car hire in March. Not changed from £0.00. Now showing as declined and over 100 days can't submit support ticket as no Bidget Car Hire comes up in list of Budget companies. Thinking of cancelling the car hire and going with another company.
	g123 \| 13 Feb 2015 Report Abuse
	Tracked at 0 .00 also showing wrong purchurse amount total , all mess , not happy . Lost 8 ponds something
	nandauvergne \| 23 Jan 2015 Report Abuse
	My claim in April 2014 did not track and so I submitted a claim quoting the reference on the email I received with my booking. This was rejected by Budget as it was an "Invalid Order Number". It was the only reference that they provided and I checked and it was correct. They obviously are only using Topcashback as free advertising and don't want to pay any commissions out. I see that this has happened to others as well. Will avoid them in the future.
	dlsmith001 \| 24 Oct 2014 Report Abuse
	Used Budget in Italy and the car hire was great. Unfortunatley my hire did not track on Topcashback and so submitted a missing claim. Despite providing the exact references that were given to me on my booking confirmation from Budget, Topcashback were unable to get any cashback for me. The excuse that Budget used was that the reference was "invalid"! It was their reference on the booking email! Won't be using them again if I am looking for cashback. I am sure there are better deals out there. You have been warned.
	dlsmith001 \| 01 Sep 2014 Report Abuse
	I arranged for 3 cars to be hired via this site from Budget, the amount was shown ZERO, the notes now show no cash back is available, after spending over £1200.00. :(. We went on a family holiday to Florida, there were 10 of us so we arrange 3 cars hired from Budget via this site on the assumption that we would get cash back, the amounts tracked as 0 but this was explained as that is what some vendors do until the goods are delivered etc. upon return from holiday the system now sees that cash back is not available and i cannot claim as over 100 days. I have lodged a claim via a support ticket but will not hold my breath.
	SCMacaulay \| 04 Aug 2014 Report Abuse
	The purchase did not track. I submitted a claim with a reference number and Budget refused it without reason. I will hire my car from another merchant in future.
	dombaker \| 27 Jul 2014 Report Abuse
	Budget are not honouring cashback. I hired two cars from them for the first week of June in Miami. Both were booked online and both have had cashback tracked but then reduced to £0. No reasons given, no ineligible codes used. I will not book online with Budget again via TopCashBack.
	hevster \| 09 Jul 2014 Report Abuse
	I wish I had read the all negative reviews before booking a car (twice) from Budget! Neither order have tracked. So far I have only submitted a claim from the first order - it was rejected ... order reference invalid! I used the booking number, but since submitting my claim Top CashBack have changed their claim form and now require the rental agreement number. I had this number confirmed by Budget from an email request (as I had thrown the agreement away after the hire) and Top CashBack kindly resubmitted my claim. Guess what ... rejected again by Budget for the same reason, order reference invalid, even though they had confirmed the correct number for me! I don't hold out much hope for my second car hire claim! Don't think I'll be using Budget again.
	cdsheldon \| 01 May 2014 Report Abuse
	Car Hire was fine but it took Budget 2 year to deny my claim. Top Cashback took their own sweet time too, not at all like them. Very unhappy - use Holiday Autos - they are normally cheaper and DO pay their cashback.
	Ukcubfan \| 10 Apr 2014 Report Abuse
	This merchant is useless. Car hire was back in October 2013 - Dublin Airport , dreadful experience on collection no signage for pick up and delivery back into the airport was even worse - very poor signage/information. I am a seasoned business traveller so I do know the difference! Cashback never tracked and had to submit a claim, Amount has been 'confirmed' for 6 months now, and TCB have chased payment, still haven't received same. Never,ever again. My advice? Do NOT book car hire with Budget and certainly not out of Dublin Airport, whether I will ever receive cashback is another mattert. Their saving grace was that their staff at Dublin were fine I actually feel sorry for the guys there (they did their best). TCB you should 'ban' Budget Car Hire from your website!!!!
	Blusher \| 10 Apr 2014 Report Abuse
	Did not receive the cash back, even after lodging claim. Been using top cashback for years and this is the first one that did not track or pay out. Customer services at the Belfast City airport very pushy to sell the extra ins etc. I had taken out a separate ins policy to cover the excess but this still didn't stop them trying to sell theirs. Wouldn't use again, ill stick to AVIS.
	kids2 \| 12 Mar 2014 Report Abuse
	Order tracked - and declined claiming unknown order number (which was nonsense). Only tried Budget to try to get the cashback - their service was awful so off to my regular car hire company
	captainpovey \| 07 Dec 2013 Report Abuse
	Cashback tracked on 9th January, but I am still waiting for it to be paid 29 weeks later!!
	pa34808 \| 30 Jul 2013 Report Abuse
	Hired in December, now 8 months later and while confirmed has not been paid. THESE DO NOT PAY OUT. On top of this, they charged my credit card with £9 without any reason. I had to phone up and get it refunded, which they blamed on poor staff training!!!
	ReflexReaction \| 18 Jul 2012 Report Abuse
	Unfortunately, Budget took the decision to reject my claim with the reason I didn't meet there criteria for cash back. I had to disagree as I believe I had, but no cash-back forthcoming. I won't be using them again.
	idpike \| 14 Jun 2012 Report Abuse
	Why is it always me? They will not pay my cash back, their loss , I just won't use them again.
	Stanian \| 23 Dec 2011 Report Abuse

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