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Budget Car and Van Hire Reviews

Reviews and experiences from TopCashback members who have shopped with Budget Car and Van Hire. Log in to review

Budget Car and Van Hire Reviews
	Car Hire was fine but it took Budget 2 year to deny my claim. Top Cashback took their own sweet time too, not at all like them. Very unhappy - use Holiday Autos - they are normally cheaper and DO pay their cashback.
	Ukcubfan \| 10 Apr 2014 Report Abuse
	This merchant is useless. Car hire was back in October 2013 - Dublin Airport , dreadful experience on collection no signage for pick up and delivery back into the airport was even worse - very poor signage/information. I am a seasoned business traveller so I do know the difference! Cashback never tracked and had to submit a claim, Amount has been 'confirmed' for 6 months now, and TCB have chased payment, still haven't received same. Never,ever again. My advice? Do NOT book car hire with Budget and certainly not out of Dublin Airport, whether I will ever receive cashback is another mattert. Their saving grace was that their staff at Dublin were fine I actually feel sorry for the guys there (they did their best). TCB you should 'ban' Budget Car Hire from your website!!!!
	Blusher \| 10 Apr 2014 Report Abuse
	Went through the normal process to book via the topcashback site. After not getting the cashback processed I launched an enquiry. Budget have just decided that they do not want to honour their commitments. Very annoying and definitely not a company that I would use again.
	\| 10 Apr 2014 Report Abuse
	I don't understand all the great comments below. I got the cashback accepted fairly quick but in terms of paying the cashback it's been my worst experience on top cashback so far. I hired the car in August 2013 (made booking online in July) and still haven't received the cashback - it's March 2013 now!
	Rhino2001 \| 16 Mar 2014 Report Abuse
	Did not receive the cash back, even after lodging claim. Been using top cashback for years and this is the first one that did not track or pay out. Customer services at the Belfast City airport very pushy to sell the extra ins etc. I had taken out a separate ins policy to cover the excess but this still didn't stop them trying to sell theirs. Wouldn't use again, ill stick to AVIS.
	kids2 \| 12 Mar 2014 Report Abuse
	Cashback didn't track, submitted a claim. Claim took 8 months to come through and Budget eventually rejected it for no reason. In this case, I did everything to the letter and went straight to Budget. I'm annoyed they've stiffed me out of legitimate cashback. Wouldn't recommend for cash back (good product and service though).
	benellins \| 15 Jan 2014 Report Abuse
	Order tracked - and declined claiming unknown order number (which was nonsense). Only tried Budget to try to get the cashback - their service was awful so off to my regular car hire company
	captainpovey \| 07 Dec 2013 Report Abuse
	We eventually got our cash back after months (even years) of waiting. but it was worht the wait over £155 back from 2 transactions!
	Badders10 \| 23 Oct 2013 Report Abuse
	Shocking. Come on TCB, what on earth are you playing at dealing with this company? Remove them from your site as they are bringing you into disrepute. Booked on Dec 22nd 2012 and hired car in Feb 2013. Now Aug 2013 and still no cashback although been confirmed for months. Even worse was the car that we hired was rubbish and had no alarm or security features; it got broken into in Portugal(thieves knew exactly how to get in- makes me wonder if was a company employee) and then, despite us having the full insurance, got scammed for £50 to replace the back window that was smashed. This has got to be the worst company I have ever had the misfortune to deal with. AVOID.
	elaineb72 \| 08 Aug 2013 Report Abuse
	Cashback tracked on 9th January, but I am still waiting for it to be paid 29 weeks later!!
	pa34808 \| 30 Jul 2013 Report Abuse
	9 months on and still waiting!!! Definitely won't use again.
	paulpoppleton \| 23 Jul 2013 Report Abuse
	Cashback tracked and confirmed, but have been waiting months and payment still not made. In addition, on return from holiday (Florida) we received an additional charge of £80 on our credit card, even though the car had been checked and we had been issued with a receipt saying nothing else to pay! Would not recommend this company.
	vinuela \| 20 Jun 2013 Report Abuse
	Has been showing as payable for 4 months - still waiting - come on cash back sort it our.
	biffabacon \| 31 May 2013 Report Abuse
	Hired car in October, it's now May and still no sign of cashback. Very poor.
	paulpoppleton \| 06 May 2013 Report Abuse
	Tracked okay and paid ok, no problems at all.
	martinstev \| 17 Aug 2012 Report Abuse
	Hired in December, now 8 months later and while confirmed has not been paid. THESE DO NOT PAY OUT. On top of this, they charged my credit card with £9 without any reason. I had to phone up and get it refunded, which they blamed on poor staff training!!!
	ReflexReaction \| 18 Jul 2012 Report Abuse
	Reasonable cashback rate. Tracked quickly
	vastlordelk \| 11 Jul 2012 Report Abuse
	Very efficient, site easy to use, all round good service. Excellent rate of cashback, which would have amounted to quite a lot of money, but it hasn't tracked so awaiting the result of a claim :(
	Stoneysgirl \| 17 Jun 2012 Report Abuse
	Unfortunately, Budget took the decision to reject my claim with the reason I didn't meet there criteria for cash back. I had to disagree as I believe I had, but no cash-back forthcoming. I won't be using them again.
	idpike \| 14 Jun 2012 Report Abuse
	i hired a car in march 2012 and the transaction has only been confirmed in june - still not payable!!!
	\| 08 Jun 2012 Report Abuse
	Very quick to track and become payable.
	thriftyspender \| 05 Mar 2012 Report Abuse
	Hired a car for 3 weeks still had the hire car and the cashback was payable. Had only booked the car 2 days in advance so took less then 4 weeks to receive the cashback. Brilliant.
	jj2k0 \| 19 Feb 2012 Report Abuse
	Booked in September, did not track, chased and is was attached, due to paid out by October now Mid Feb and still not paid, very bad service from Budget.
	Kartinggal \| 15 Feb 2012 Report Abuse
	Tracked in 2 days unlike auto-europe which never tracked and never paid. Good rate, good price. Like all cheap car hire deals though watch out for high excess, e.g. VW Golf ex 1500 euro (which they then sell you more insurance at the counter, 11euro/day). Cheaper to get a separate excess policy (I pay £100 pa, carhireexcess.com, to ensure a family of 5 people for up to £3k car hire excess including tyres which are usually excluded. I save on just one holiday). Shame I can't get cashback on CHE but you can't have it all.
	malcb \| 03 Feb 2012 Report Abuse
	Good prices. Efficient service.
	DeMontfort \| 31 Jan 2012 Report Abuse

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