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Get up to £0.00 of your purchase back
when you shop with Booking.com
Booking.com Reviews
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Reviews and experiences from TopCashback members who have shopped with Booking.com.
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Booking.com Reviews
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Extremely slow cashback. Over 9 months after stay !
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tommitchell_gb | 09 Nov 2015
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I must have been unlucky, booked April, went August but still only pending.
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runnelstone | 27 Oct 2015
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Slow to pay purchase April just payed Oct
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896349843 | 02 Oct 2015
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Service is good, but use expedia as offers better rates
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irrek0000 | 30 Sep 2015
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I booked and paid in full in Jan 2015. I am still awaiting payment in Sept 2015. Show as pending.
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skeleton | 15 Sep 2015
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Purchases repeatedly don't track and ten claims are rejected. Very annoying. I'd love to know who they are paying cashback to, if not TCB.
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biscwit | 10 Sep 2015
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Super slow payout !!! Been waiting nearly 5 months. Not happy.
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ianaw | 04 May 2015
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Booking change their prices depending if you go through Top Cash Back or not! if you go through Top Cash Back, their price is 3/5% higher, so no point to go through Top Cash Back!
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paolorota | 04 Apr 2015
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Booked a trip in September 14. Was told that the money would be available 4 weeks after the trip that took place in January. To date still no cash. Very disappointed
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katharine65 | 20 Mar 2015
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Very disappointed with booking.com. booked a trip on 31 July 2014 and as yet have still not had my cashback paid out!
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foxxey | 09 Jan 2015
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Read the reviews below. Non-payer. Despite having screen shots of the booking. Suggest you avoid like the plague - have used alternative sites that pay what they say.
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CPrice | 21 Dec 2014
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Booked room in May, tracked no problem. Hotel stay was in September. Cashback is still only pending. Very disappointed.
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r10ley | 22 Nov 2014
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Booked in March for a September stay, expecting cash back of £11.51. Cashback tracked OK but was never paid.
Waited until after the hotel stay as sometimes these companies won't pay until you've actually had your stay - still nothing. Then tried to submit a missing cashback claim only to be told I can't as it's over 100 days since my purchase! Not happy :-(
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Sparklybikergirl | 14 Nov 2014
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Cashback didnt reack - Cleared cookies as always before purchasing. Lodged a claim and was declined as "booking.com said you had visited via a different site" absolute bogus.
Along with the fact that my booking wasn't even made with the hotel on my arrival (depite payment being taken) I would avoid at all costs!!!
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abeall11219 | 31 Oct 2014
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booking.com never paid up their cashback.
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janeplow | 26 Oct 2014
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I have made several hotel bookings with Booking.com and they remain in "Pending" status in Top Cash Back. I have queried this with Top Cash Back and they say that there is nothing they can do and I have to wait for Booking.com to pay the cashback so they can pay me. I think this is very unsatisfactory and have suggested they remove Booking.com from their database.
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Casarosa | 24 Oct 2014
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Really upset, Booking.com stated that payment would not show up until after holiday taken- booked in April and did not expect anything to show until this week as I have returned from holiday- now I realise that it should have tracked despite them warning me may not show up- now past 100 days of dispute, feel Booking.com conned me into using them- never again- I contacted them today and their answer was that I had to contact Topcashback- even though I already explained past their 100 days cut off date due to their confusing message. Never again- will go elsewhere and suggest you do too :(
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yvonavalon | 22 Sep 2014
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Booked in Feb 2014, still pending. Topcashback won't allow me to lodge a claim as it's over 100 days, but it states 12 weeks before it becomes payable anyway (84 days) so not much of a window for claims. Won't bother again.
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astramax151 | 17 Sep 2014
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Pointless Booking.com even being on here, from the looks of reviews they NEVER seem to pay out any cash back. I was expecting over £40 from a hotel booking in Naples that I have never seen.
They seem to make any excuse not to pay, I won't be using them again!
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atracey | 20 Aug 2014
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Abysmal ! Tracked straight away & then never completed. Again, TopCashBack would not pursue after 100 days (even though booking was more than that in advance!! ) See others with same experience. NEVER, EVER US THESE !!!!!!!!!!!!!!!!
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BENJAMIN0411 | 11 Jun 2014
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Tracked in December so left it to pay. Found just recently that it has been declined but I cannot claim as over 100 days. Will not use Booking.com again through TCB. Drawn in by promise of cashback which has been withdrawn - very poor experience.
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phildas | 19 May 2014
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Retailer refused cash back stating booking was cancelled, even though it was paid in full in advance and not cancellable.
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barrybounce | 13 Mar 2014
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Just had cashback refused when Booking.com state I used another link when I specifically used topcashback link. I feel cheated and I won't trust them again, nor put any more money in their pockets. A customer that could have been gained is now a customer lost.
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wooltep | 30 Jan 2014
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Booked a hotel in January for a stay in early October. Cashback still hasn't reached 'confirmed' by November. TCB has said they are aware of delays but can't do anything about them.
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epm84 | 13 Nov 2014
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Hopeless, tracked but never reaches payout. Avoid at all costs!!
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nikkieawbery | 31 Aug 2014
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