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Booking.com Reviews
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Reviews and experiences from TopCashback members who have shopped with Booking.com.
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Booking.com Reviews
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If I could leave zero stars I would. Absolutely disraceful.
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Pupsiecola | 17 Sep 2018
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After paying out the money, they reclaimed it back. Now i'm on -£20
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yakub30585 | 06 Sep 2018
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Cashback on some transactions was first paid to me and then a month later reversed. Very upsetting
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slavina_blg | 05 Sep 2018
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One year on and still not payable. Pathetic.
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doods1875 | 14 Aug 2018
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Worst service by booking.com and has not paid cashback
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avulavamsi | 24 Jul 2018
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Very poor booked holiday in USA and never paid despite TC chasing
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AndrewCollyer | 23 Jul 2018
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Absolute ZERO. My transaction as processed in December 2017 but I STILL have not received my cashback, despite raising 3 query tickets.
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Member1256221632628 | 11 Jul 2018
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Had to wait ages for this, then payment was declined for legitimate transaction. Very unhappy!
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Shortarse | 22 Jun 2018
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I Have been to my hotel paid my bill and no cashback from April , You are better going to the hotel website and getting bigger discount and forget booking.com
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aftersman59 | 20 Jun 2018
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still no cashback after 6 months
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maddad1969 | 12 Jun 2018
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Very slow to confirm Cashback-used extensively last summer 2017 for numerous bookings in February/March 2018 .However no sign of any Confirmed cashback from several completed bookings.
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TEULUMASON | 30 Apr 2018
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Cashback never tracks and missing cashback claims always declined by TopCashback. Avoid.
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robinsnook | 08 Apr 2018
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the success ratio of booking.com is very low from me and my friends experience. One of the lowest paid merchant
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getk | 27 Mar 2018
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poor, took 4 months to pay out!
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wredref | 24 Mar 2018
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Appalling. They refused to pay cashback on a booking I made in September 2017. I made the booking through them and had a receipt for same but they chose to mark the booking as 'cancelled' and not payout cashback. This was very disappointing and I felt very let down by Booking.com.
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Milly54 | 15 Mar 2018
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Hotel paid for - flight cancelled by easyjet - cashback declined Thanks for nothing.
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copa | 07 Mar 2018
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Insurance ordered and paid for after using comparison site but reward was declined £2 for quote and £22 for policy
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chris1968 | 05 Mar 2018
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Worst cashback payment time
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Mojisola1988 | 20 Feb 2018
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I have had to leave a one star rating as the system would not let me leave a no star rating.BEWARE I booked a holiday with Booking.com and should have received nearly £80 worth of cashback and raised a missing cashback claim to be told that they had "cancelled" the transaction even though when I contacted Booking.com directly they informed me that they had cancelled this holiday on their system by mistake as I can prove that I went on it. Not impressed and am now very wary to book through them again if this is what they do to get out of paying cashback
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LYNNFORBER | 14 Feb 2018
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I made the booking in June 17 for a trip in November 17, but didn't receive cashback until Jan 18. Too long to wait!
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Julio44 | 14 Feb 2018
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Price was £20 higher via Topcashback than on my partners phone - direct through booking.com. Didn't proceed.
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1Catherine | 04 Feb 2018
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I've made many bookings with booking.com, all track however many are declined despite me completing the stay, very frustrating.
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GeorginaMary | 01 Feb 2018
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Didn't receive any cashback 13 months after booking & 2 months after taking the holiday. Messaged customer services who were no help at all!!
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joanpu | 23 Jan 2018
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I paid for 2 separate hotel bookings on 17th Sept 17 totalling £1027.00 and am STILL waiting for my cashback payment.
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afrochick | 04 Jan 2018
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