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Booking.com Reviews

Reviews and experiences from TopCashback members who have shopped with Booking.com. Log in to review
Booking.com Reviews
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slow payment but never any problems
  laurakcj | 23 Jun 2015 Report Abuse
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Initially declined due to an issue with the hotel I booked. But quickly paid out after I raised a claim. No hassle.
  ryancq | 13 Jun 2015 Report Abuse
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Super slow payout !!! Been waiting nearly 5 months. Not happy.
  ianaw | 04 May 2015 Report Abuse
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Claimed cash back twice now. Booking.com offers great value anyway and the bonus of the cash back is the cherry on the cake.
  AliMcG | 01 May 2015 Report Abuse
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Booking change their prices depending if you go through Top Cash Back or not! if you go through Top Cash Back, their price is 3/5% higher, so no point to go through Top Cash Back!
  paolorota | 04 Apr 2015 Report Abuse
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Booked a trip in September 14. Was told that the money would be available 4 weeks after the trip that took place in January. To date still no cash. Very disappointed
  katharine65 | 20 Mar 2015 Report Abuse
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Fairly slow to pay BUT , got there in the end.
  SwindonMan | 04 Mar 2015 Report Abuse
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Efficient and relatively speedy payout. No problems at all.
  hollyed | 02 Feb 2015 Report Abuse
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Very disappointed with booking.com. booked a trip on 31 July 2014 and as yet have still not had my cashback paid out!
  foxxey | 09 Jan 2015 Report Abuse
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great thank you hotel Birmingham
  Bjohns | 02 Jan 2015 Report Abuse
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Read the reviews below. Non-payer. Despite having screen shots of the booking. Suggest you avoid like the plague - have used alternative sites that pay what they say.
  CPrice | 21 Dec 2014 Report Abuse
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Booked with this merchant in May and still not received cash back!!!!
  nwp22 | 03 Dec 2014 Report Abuse
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Booked room in May, tracked no problem. Hotel stay was in September. Cashback is still only pending. Very disappointed.
  r10ley | 22 Nov 2014 Report Abuse
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Booked in March for a September stay, expecting cash back of £11.51. Cashback tracked OK but was never paid. Waited until after the hotel stay as sometimes these companies won't pay until you've actually had your stay - still nothing. Then tried to submit a missing cashback claim only to be told I can't as it's over 100 days since my purchase! Not happy :-(
  Sparklybikergirl | 14 Nov 2014 Report Abuse
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Booked a hotel in January for a stay in early October. Cashback still hasn't reached 'confirmed' by November. TCB has said they are aware of delays but can't do anything about them.
  epm84 | 13 Nov 2014 Report Abuse
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Booked a late-August stay at a hotel in Kalkan, Turkey, through Booking.com . Tracked immediately and went payable about 8 weeks after our stay. All very good.
  run4muny | 11 Nov 2014 Report Abuse
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Not too long for tracked. There is a very huge database of hotel but a bit small cashback. Anyway, they are a great agency.
  kuku555 | 07 Nov 2014 Report Abuse
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Cashback didnt reack - Cleared cookies as always before purchasing. Lodged a claim and was declined as "booking.com said you had visited via a different site" absolute bogus. Along with the fact that my booking wasn't even made with the hotel on my arrival (depite payment being taken) I would avoid at all costs!!!
  abeall11219 | 31 Oct 2014 Report Abuse
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Two separate bookings no cashback paid - will think twice about using this merchant again as there are more reliable options.
  BargainHunter2011 | 26 Oct 2014 Report Abuse
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booking.com never paid up their cashback.
  | 26 Oct 2014 Report Abuse
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I have made several hotel bookings with Booking.com and they remain in "Pending" status in Top Cash Back. I have queried this with Top Cash Back and they say that there is nothing they can do and I have to wait for Booking.com to pay the cashback so they can pay me. I think this is very unsatisfactory and have suggested they remove Booking.com from their database.
  Casarosa | 24 Oct 2014 Report Abuse
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Merchant tracks and pays out quickly. I'm confident to use them again.
  NSEtele | 22 Oct 2014 Report Abuse
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Claim tracked to payable with an initial delay, but happy to say it has come through, thank you!
  irentsik | 21 Oct 2014 Report Abuse
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i found it easy to find a room cheaply for my liverpool stay always use booking.com for my travels!
  lisav32 | 02 Oct 2014 Report Abuse
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Really upset, Booking.com stated that payment would not show up until after holiday taken- booked in April and did not expect anything to show until this week as I have returned from holiday- now I realise that it should have tracked despite them warning me may not show up- now past 100 days of dispute, feel Booking.com conned me into using them- never again- I contacted them today and their answer was that I had to contact Topcashback- even though I already explained past their 100 days cut off date due to their confusing message. Never again- will go elsewhere and suggest you do too :(
  yvonavalon | 22 Sep 2014 Report Abuse
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