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Best Western Hotels Great Britain Reviews
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Reviews and experiences from TopCashback members who have shopped with Best Western Hotels Great Britain.
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Best Western Hotels Great Britain Reviews
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Booked 9 months ago, still waiting for payment. Has been stuck on "confirmed" for months but still not paid.
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blturner | 28 Oct 2020
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Tracked quickly then the day before my stay changed to declined and never paid out despite claim.
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dawns66 | 11 Feb 2020
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having stayed at Best Western in 2017 I had to wait 11 months before the cashback was honored (a claim ticket was also raised and chased due to no response/payout from Best Western)
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darrendenny | 08 Oct 2018
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No updates and all cashback is confirmed at 0% for approx 4 months.
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Labjockey12 | 10 Apr 2018
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Multiple instances of cashback being declined on !
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sidt | 28 Apr 2017
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Multiple declines that need follow up.
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sidt | 16 Jan 2017
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It has now been over 12 weeks since I booked and 10 weeks since I stayed. Not seen a thing yet. That is 8 bookings completed 8 weeks or more ago
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martynwilliams | 31 Mar 2016
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Tracked fine, but Best Western refused to pay £65 - changed payable status to £0. I didn't use any vouchers etc. Avoid.
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bestbearhunter | 10 Sep 2015
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Absolute joke - took over a year to review a claim for cash back and just turned around and rejected it. I will be using other hotel chains in the future who actually follow through on their promises. Anyone looking for cash back from a nights stay - DO NOT USE BEST WESTERN.
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RickThomas | 29 Aug 2014
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These haven't paid out the few times I've used them, stating I used a different referral, when in reality I cleared cookies etc as I always do, went straight to TCB and then bought it through them.
Silly really.
Also, the Newark hotel isn't up to much for the price I paid the first time. Second time was a bit more reasonable.
Either way, neither time did they pay out.
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slasherx2 | 07 Jul 2014
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Still no payment from this merchant. I raised the claim over a year ago and have chased regularly. There was no problem with the original cashback registration. Topcashback seem powerless and toothless in chasing this merchant for payment, so to be safe I’d steer clear as you may not get the money!
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damoni | 06 Nov 2013
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My booking wasn't tracked, so I've submitted a claim in Oct 2011 and I am still waiting for BW to look into it. Why does it take one year to check against one booking number is beyond me. Buyers beware!
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| 15 Sep 2012
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I booked 2 rooms at the same time through the Topcashback link in April this year.The cashback shown was lower than expected but I assumed this was because I hadn't stayed yet and would increase after payment at the hotel in August. The cashback was only confirmed after our stay in August but remained at the lower amount. It would now appear the cashback was only given on the one room which was the cheaper of the two.I have since tried to lodge a claim but as it is more than 100 days after booking it my claim is not allowed.
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jhtown | 14 Sep 2012
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2 years and still waiting for my valid claim to at the very least be reviewed by Best Western!!!!!! Avoid if you actually want the cash back. Top Cash Back are absolutely powerless against suppliers.
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damoni | 13 May 2014
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What are Best Western playing at ?? If they don't pay up they should be removed from Top Cash Back. I have still not recieved a payment since last September and stay at A Best Western hotel nearly every week..
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Hire_it | 28 Feb 2011
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I started using Top Cashback to book my hotel stays with Best Western last September, NOT one transaction has shown on my account not even as pending, I use Best Western every week through my work and when I seen that they were offering 5.05% cash back I thaught I would be quids in... after all that is what this site is all about, I'm now seriously thinking of finding another site. I have submmited claims to Top Cashback but it all drags on and I'm getting more and more cheesed off !!!!!!!!! RUBISH !!!!!!
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Hire_it | 22 Jan 2011
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Had to place a claim query, but always have received the money.
But, wonder whether it is just that they wait until the stay has been confirmed and basically I am being impatient ;-)
Which ever way, always recognised and always a great hotel to stay
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Wriggler | 22 Jun 2010
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Surprisingly, paid up before I stayed and paid. I could have cancelled.
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crozeh | 15 Jun 2010
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I have claimed cashback 4 times from BW, only one has been acknowledged which took a bit of chasing - the other 3 have been 'waiting for the retailer' for over a month with no end in sight!!
Best to book through late rooms or smilar retailer
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Nick96_ | 14 Apr 2010
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Two independant stays at Best Western, claim put in through topcashback but as of yet no reply from Best Western. Two months on still waiting!!!
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vuvvy | 13 Apr 2010
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Took a couple of weeks weeks to track so be patient!
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juliejnez | 16 Mar 2010
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