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Get up to 4% of your purchase back
when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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No problems did a reserve and collect and tracked straight away.
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mickey12 | 08 Dec 2010
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Bit of a hit and miss here. I've used B&Q's Reserve and Collect service 3 times over the past few weeks. First time cashback was paid out extremely quickly; second time it stayed as 'pending' for a while then disappeared; third time B&Q didn't even bother to process the Reserve and Collect - they simply said "we've got plenty of stock; it's over there Guv", and left me to it. So I didn't get cashback on the third occasion either. The latter two times would have produced only a few pence in cashback and so weren't worth following through with Topcashback, so I can't comment on that part of the process.
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Baldbazza | 06 Dec 2010
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No issues, reserve and collect paid quick enough.
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Baldy_Man | 06 Dec 2010
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B&Q, in spite of all the garantees they provide, are the worst company I have ever dealt with. I purchased a bathroom and installation from them for over £5000, and they managed to destroy large section of my house. Avoid them, as what was on the BBC's watchdog programme was the tip of the iceburg - see full story here: http://www.facebook.com/?ref=home#!/group.php?gid=167193793298219
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ozhassan | 30 Nov 2010
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no problem with diy.com whatsoever fast reliable tracking
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chaos_2 | 28 Nov 2010
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Tracked very quickly and paid even quicker! Fantastic at tracking and paying but absolutely terrible at actually getting the products you reserve! I have used it several times and on all occassons the products are in stock however when you get to store most of them are out of stock! Only good bonus is I still got the cashback for all of the products. Small compensation for them not having the items.
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kiki77 | 23 Nov 2010
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tHIS COMPANY ARE VERY SLOW TO DLIVER LARGE ITEMS EVEN THO' THEY ARE IN STOCK. NEARLY 2 WEEKS. MOST COMPANIES ON THE NET ARE 2-3 DAYS DELIVERY.
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CINDERFORD | 23 Nov 2010
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These step's are handy for around the home,and good value for the price.
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stokeL | 22 Nov 2010
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Every purchase I've made through TCB with B&Q has been great...no trouble in choosing goods and then picking them up in store. It makes shopping a great deal easier and quicker.
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suzyh | 18 Nov 2010
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Very easy transaction from start to finish. I just presented my confirmation e-mail to the Customer Service desk, a member of staff then took me to the holding area, gave me my items which were waiting for me and then took me through the checkout. Very helpful, very slick.
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thafs01 | 12 Nov 2010
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Very good - "reserve and collect" always seems to track quickly and pays within a couple of months. I even got an INCREASED payment when I changed my mind about a reserve and collect item and bought a more expensive alternative. One other thing - their in-store customer service is always of the highest standard.
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JohnL_PP | 08 Nov 2010
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Very good. cashback tracked and paid within two months
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Carennac | 08 Nov 2010
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cashback listed quick and shower works
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urmydi | 07 Nov 2010
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Used the reserve and collect service on 29/10/10 - cashback confirmed 2/11/10! That's fast!
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jane123 | 02 Nov 2010
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Quick tracking and confirmation
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sabz | 30 Oct 2010
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Tracked very quickly.. but reserve and collect works on order and collect following day. Asked TCB to remove transaction as unable to collect on day.
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| 29 Oct 2010
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Very good, tracked quickly and paid out in time.
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WelshSteve | 26 Oct 2010
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Easy to place order, cash back came through with no problems.
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reggit | 24 Oct 2010
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it's a shame the cashback is so low for this merchant, it makes it easier to just go and buy it from the shop.
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majesticblue | 22 Oct 2010
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So easy to do and earning money for shopping.......priceless!!
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| 21 Oct 2010
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Easy to order for in-store pick-up, pay in-store but still earn Cashback. Great!!
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JKKW | 19 Oct 2010
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Excellent- does what it said on the tin!!!
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jumapech | 19 Oct 2010
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no hassle with b&q , i did not get the what i had ordered but b&q sorted it out by phone and sent me agift card, they phoned and offered me the same product with a discount off £52 on a gas fire and were so helpfull in all matters ,
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rbw62 | 19 Oct 2010
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