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Get up to 3% of your purchase back
when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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i ordered my stuff on line as i had just had an opperation and couldnt walk, my boyfriend drove me there and when we got there, it had not even been looked at they then expected us to walk round the store to get the pruducts ourself would never use B&Q again online....
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lindy55 | 06 Mar 2011
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Tracked straight away. Easy to use site.
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Pumas | 05 Mar 2011
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tracked and paid ok
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free40poundsoff | 04 Mar 2011
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INTIAL PROBLEM IN LOCATING IT, BUT ONCE LOCATED BY TCB WAS PAID STRAIGHT AWAY
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| 03 Mar 2011
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I have now done 3 reserve and collect cashback orders. All three have tracked perfectly but by payment time 2 have changed to £0.00 cashback.
Unless you can produce the emails sent by B&Q with the order number on you've had the cashback.
Not impressed.
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DW000001 | 07 Feb 2011
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Quickly tracked and used click and collect
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jo24b | 02 Feb 2011
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tracked and confirmed fast but wiat for payment.
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pangbourne | 23 Jan 2011
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track and pay reliable. Use again.
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scrooged | 19 Jan 2011
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never had a problem with money being payed into my cashback account from B&Q. would recomend
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| 18 Jan 2011
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sent wrong product after 10 days of waiting. re-sent again and wrong again.
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Annday | 12 Jan 2011
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Really good as awarded cashback on instore reserve and collect
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megbell | 06 Jan 2011
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Had to put a claim in for missing cashback, but came through OK.
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suq | 03 Jan 2011
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Quality of product generally very good, particularly the drawer units, and excellent value, enhanced further by the cash back and use of a voucher code.
Issues are; 1 - delivery times are very wide, although the driver does phone ahead, 2 - quality control; 2 cabinets were damaged and 2 replacements were also damaged and 3 - customer service, swapped all damages without query which was excellent, but the replacement delivery slots were mixed up and incorrect, took about a week to receive replacement and the advisors seem to not haver a clear picture of what previous discussions have taken place.
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chrisbridgeman | 20 Dec 2010
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The collection process was a bit hit and miss at my B&Q in Yeading..
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Dazz285 | 20 Dec 2010
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Tracked quite quickly.
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goldenhair | 16 Dec 2010
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Tracked very quickly (next day)...
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HAK | 10 Dec 2010
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No problems did a reserve and collect and tracked straight away.
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mickey12 | 08 Dec 2010
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Bit of a hit and miss here. I've used B&Q's Reserve and Collect service 3 times over the past few weeks. First time cashback was paid out extremely quickly; second time it stayed as 'pending' for a while then disappeared; third time B&Q didn't even bother to process the Reserve and Collect - they simply said "we've got plenty of stock; it's over there Guv", and left me to it. So I didn't get cashback on the third occasion either. The latter two times would have produced only a few pence in cashback and so weren't worth following through with Topcashback, so I can't comment on that part of the process.
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Baldbazza | 06 Dec 2010
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No issues, reserve and collect paid quick enough.
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Baldy_Man | 06 Dec 2010
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B&Q, in spite of all the garantees they provide, are the worst company I have ever dealt with. I purchased a bathroom and installation from them for over £5000, and they managed to destroy large section of my house. Avoid them, as what was on the BBC's watchdog programme was the tip of the iceburg - see full story here: http://www.facebook.com/?ref=home#!/group.php?gid=167193793298219
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ozhassan | 30 Nov 2010
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no problem with diy.com whatsoever fast reliable tracking
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chaos_2 | 28 Nov 2010
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