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Get up to 4% of your purchase back
when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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I ordered to collect from Nottingham store not there for me having driven a far way. Asked by staff to find in stir product was not in good condition so purchased alternative to find next day was cheaper from local Wilkinsons . Not impressed with service
Not a good shopping experience
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johnatbarrow123 | 25 Aug 2011
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Always excellent service from B & Q
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| 25 Aug 2011
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Did a click & reserve service at my local store. The product was ready & waiting for me, staff lovely. All in all very impressed. Also Cashback tracked very quickly.
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steveandstu | 22 Aug 2011
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The product is exactly what we were after but the staff were the most unhelpful people i have ever had dealings with. The item i requested showed as being in stock when i went to buy the item there wasnt any on display and when i approched member of staff their response was you dont trust our website do you, we are not like argos! They then sent me to the other end of the store to ask someone else. I am 8 1/2 months pregnant and struggled to then walk to the other end of the store for them to then say delivery wont be here until tomorrow, i asked if they could check another local store for me but they refused to check stock levels and walked off without saying another word. I ended up reserving it at another store but would definitely not go back.
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littlelawz | 21 Aug 2011
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Attempted to buy an item from retailer and reserved online to find out that they had sold out the previous morning! I have raised a complaint with the retailer and if they respond with anything positive I will add this to my experience so far.
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uncle579 | 18 Aug 2011
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Quick to track and become payable.
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LadyKay | 15 Aug 2011
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Easy cashback but slightly disorganised at the collection end
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| 15 Aug 2011
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Tracked quickly and was paid out quickly too.
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AnkeOtto | 13 Aug 2011
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I bought a garden umbrella which was just perfect
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elbon | 12 Aug 2011
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Ordered on line but only had option of collection from store for goods required. Visited store to arrange for them to deliver and because order was over £250 got free delivery otherwise would have had to pay store delivery charge. Received approx £7.00 cashback - was it worth it?. Worth noting that store said I could have rung them to confirm order and arrange delivery - will remember next time!!
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| 09 Aug 2011
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first time user, track well, thank you!
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DollyCons | 06 Aug 2011
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Cashback on my Reserve & Collect BBQ appeared same day. However, goods were not waiting for me in store next day as stated in BandQ's email. Had to get goods from store myself - luckily they had one left Consequently, only time will tell if the cashback STAYS registered as my purchase went through the 'normal' purchase process.
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SJA | 31 Jul 2011
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cashback tracked right away but the item wasn't ready for collection, staff weren’t very helpful so I was forced to get one off the shelf myself - what’s the point of reserving an item if you have to get it yourself, although I did receive my cashback
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Art71 | 26 Jul 2011
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Was able to reserve and collect items very easily and with no problems. Once at the store we had to wait a little while the assistant located our items, but all in all a good service. Would highly recommend.
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| 23 Jul 2011
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Tracked and confirmed quickly
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taz10 | 04 Jul 2011
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GOODS BOUGHT ON "RESEVER AND COLLECT" HOWEVERTHEY WERE NOT READY FOR COLLECTION.
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Christopher21 | 02 Jul 2011
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Tracked and paid quickly using the reserve and collect at store
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sgray22 | 30 Jun 2011
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Tracked straight away and reserved order was ready for collection very quickly.
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kat_123 | 27 Jun 2011
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The item I wanted was a reserve & collect one so I couldn't pay for it online - even so the cashback tracked quickly and has been confirmed so looks like it's gone through fine. Brilliant!
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milliepops | 21 Jun 2011
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Excellent discounts and promotional offers!
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feldog74 | 14 Jun 2011
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Reserve & collect in store order which I really didnt think would track but it did so I would use again for sure.
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doodles77 | 13 Jun 2011
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