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Get up to 4% of your purchase back
when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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Excellent service overall and no issues with the cashback.
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Dstars | 28 Aug 2015
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QUICK CASHBACK VERY PLEASED
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MEGANRIA | 19 Aug 2015
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great cant fault cashback
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emz2020 | 05 Aug 2015
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great cant fault cashback
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emz2020 | 05 Aug 2015
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Very quick at cashback.
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pauline777 | 31 Jul 2015
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Fast and easy transaction.
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michaelgilpin12 | 24 Jul 2015
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No problems, cashback tracked and paid quickly
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sjpkjp | 14 Jul 2015
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Did not track correctly. Was supposed to receive approx £260 cashback but tracked at £0.06. Very poor experience.
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dannypollard1976 | 05 Jul 2015
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Excellent so quick to be able to collect top cashback. This is the firm I would use in future. Thank you b&q
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Patsymomouse | 22 Jun 2015
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Another high value purchase that B&Q are "able to locate my sale". Very Poor
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garrytorrance | 22 Jun 2015
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Brill, super fast payment
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nicola_jones | 10 Jun 2015
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Refused to pay my cashback (£9.15 or so) claiming the order didn't go through TopCashBack when indeed it did.
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Lexingtongue | 22 May 2015
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DO NOT USE! They do not pay any cashback ! It is a swindle..
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don140 | 17 Mar 2015
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Had to submit a claim as it didn't track at all. Eventually resolved by TCB customer care and the money was there :)
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Itsallaboutsmoo | 31 Dec 2014
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I spent just under £1800 in two separate transactions but neither tracked.
I lodged a claim, but despite me providing evidence with B&Q order numbers matching the 'Clicks to Merchants', I received the response that the cashback was "declined as the network has not identified ourselves as the last referral to the merchant’s site and this transaction".
Very disappointed. I factored the cashback in when shopping around. I could have gone elsewhere and spent less overall.
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jsegger | 16 Dec 2014
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Used click and collect, cashback tracked and then rejected. so not worth the hassle
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Maddocks | 16 Sep 2014
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Have placed a number of orders with B&Q through the topcashback. B&Q is fine, products arrive next day and as expected. however, the B&Q cashback never seems to track , even through I placed other orders using the same browser on the same day which track instantly. Actually claiming the cashback is also an issue and none of my claims seem to have be processed
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krysz76 | 28 Aug 2014
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My click & collect orders never track with this retailer (4 separate orders now and all the same). Always have to do a manual claim.
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hr87 | 24 Aug 2014
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B&Q never honoured the cashback. They had to resend one of the items in the order (it was split into 2 different deliveries by two different tracked couriers, and one of them lost the parcel), and then they told TopCashBack that my order had been "returned" when it hadn't. Beware of this when placing an order.
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Xenicus | 18 Jul 2014
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Their "reserve & collect" service does not cashback so don't bother doing it this way. Company seems stuck in the pre-internet era
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sur7669 | 12 Jul 2014
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It appears over the last few months that Cashback has not been forthcoming for other users of the "Reserve & Collect" system, sadly most of these seem to be (like my own) high value purchases. What is more disconcerting, after two months now "waiting on merchant" sending a "nudge" to TCB doesn't really achieve anything (they say that themselves) so it begs the question "why bother sending nudges"?
In my experience and others here over recent months....give B&Q a miss, seems they ignore you and TCB ignore you as well.
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Torbitt | 08 Jul 2014
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B&Q online are absolutely rubbish. Had to wait 3 weeks for doors to come back into stock - then they delivered the wrong doors! They ignore emails so had to phone and won't give a refund until THEY pick them up - 5 days later still no pick-up - and they still have my £220. Not happy and will never buy from them on-line again.
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| 23 Apr 2014
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