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Get up to 6.3% of your purchase back
when you shop with ASOS
ASOS Reviews
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Reviews and experiences from TopCashback members who have shopped with ASOS.
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ASOS Reviews
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Always pays out but very low %
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weepeanut91 | 14 Mar 2019
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Absolutely love ASOS as a brand but I have had a problem every time I have bought stuff from it through Top Cashback. Always had to lodge a claim and always had a problem with it. So much of my cashback has been declined for no reason despite having evidence I placed orders!
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katystephenson | 07 Sep 2018
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it took time but i received it.
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Killawhite | 14 Feb 2018
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As i returned some of the items my entire cashback reduced to 0.00 rather than the lower amount based on the items i retained.
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Swoowoo | 01 Nov 2016
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Can you tell me why my Asos payments are showing as zero please?
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janmatty | 19 Oct 2016
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Not good transaction didnt track and they declined my lodged claim
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Snaxy | 06 Mar 2016
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Slow to pay been waiting since November
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johnpudny | 04 Feb 2016
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Every single transaction I have to lodge a claim for because it's always the wrong amount?! Very irritating
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daniellew7 | 18 Mar 2015
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I like used to love ASOS but their quality and sizing has become a bit hit and miss lately. I've ordered from them twice since joining topcashback, once it didn't track at all and once it got declined and I don't know why, so I have put in claims for both...
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M011y | 16 Feb 2015
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Each year I purchase at least 4 or 5 gift vouchers from Asos and ever time I have problem trying to get the cash back that they offer. In the past they have eventually paid out but now they claim the purchase wasn't completed through cashback . A waste of time!
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rainydays | 25 Jan 2015
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Purchases not tracked.
In the odd event it is tracked, no cashback received.
Horrible customer service.
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jjj3663 | 26 Mar 2014
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SNEAKY SNEAKY SNEAKY ASOS!!! I spent £39.99…cash back originally tracked at the correct rate of 3%…i have just noticed it has now been confirmed and paid 1p with no history of amount spent ….work that one out!!! NOT HAPPY AT ALL ASOS -using sneaky tactics!!!!!!!!!
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abbielonglegs | 14 Mar 2014
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ASOS ship promptly and the returns service is pretty good too.
However, beginning to agree with other reviewers that expecting cashback is a lost cause. 7 months on, still no sign.
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Gizmo63 | 19 Nov 2013
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Asos.com declined the cashback...they had to be prompted too. TCB tried but failed.
Buyer beware, the cashback may track, but 10 months later you're likely to have no cashback based on my experience.
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CPL | 10 Oct 2013
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Had cashback tracked. Yet none have been confirmed or payable yet. Also lower than actual spending. Also CANT believe its gone down to 1.01% from 4.04% neither are very good, but 1.01% is shocking!
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samrobbo1988 | 13 Feb 2013
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Has not tracked twice now, filed claim but TCB are taking a long time to actually submit it to merchant.
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starrybee | 13 Jan 2013
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no use
doesnt get any cashback
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Dean_Wu | 15 May 2023
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SHOCKING DELIVERY WASTE OF TIME PAYING FOR A YEARS MEMBERSHIP
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Cmc1978 | 25 Jan 2023
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never seems to link and have to log disputes to get the cashback linked
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Ditzydanni87 | 09 Jan 2023
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Declined cash back with no clear reason
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NYeomans98 | 25 Nov 2022
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Frequently decline without reason though purchases tracked quickly.
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Deebie | 08 Apr 2022
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There are disputing my order and delaying my claim for TopCashBack, despite me providing all the correct details months ago
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SaraCV8 | 25 Mar 2022
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Premier delivery never happens tge do not honour it at all asos customer service tge worst I’ve ever encountered
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sophiesophie | 02 Feb 2022
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