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Get up to 6% of your purchase back
when you shop with ASOS
ASOS Reviews
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Reviews and experiences from TopCashback members who have shopped with ASOS.
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ASOS Reviews
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not very reliable with cashback
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Kate_Willey | 16 Mar 2018
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Took forever to pay up
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PaulLoader1973 | 01 Feb 2018
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Very hit and miss. Have been rejected for cash back from them for no apparent reason
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JONO88 | 15 Jan 2017
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Merchant declined cashback, unsure why other than because I returned one item out of 3 due to size.
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xdinkix | 21 Oct 2016
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Asos are fine to use, seems to be a bit pointless being on here though if no cashback is offered.
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established88 | 11 Sep 2016
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Took a while to track and had to file customer care, but confirmed and payable now
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Lyviaaax | 26 Jul 2016
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not very efficient at the refunds stage
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Chryandii | 06 May 2016
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Payment was sent in full but it took almost 4 months!
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lids12 | 19 Mar 2016
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Cashback takes a while to come through, but I've never had any problems with tracking. Usually pretty good rates as well, even with voucher codes. It's a shame the % is higher for new customers than regular customers.
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Elizabeth_Nutburn | 01 Mar 2016
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Still have a pending cashback transaction from 12 weeks ago & have a few others that are over 6 weeks.. whats happening asos?
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misheeceex3 | 22 Feb 2016
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Very good, thank you come again
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sarahdobbo | 08 Oct 2015
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take a while to receive cashback
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lmdixon77 | 08 Oct 2015
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Asos are poor for following through with cashback.
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papastilto | 28 Sep 2014
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I have been waiting for cash back for OVER A YEAR!!!
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ijb281 | 01 Sep 2014
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Cashback tracked & confirmed in January but still not payable in August/September.
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scriminjer | 30 Aug 2014
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Cashback put 'on-ice' and even when providing the order number and waiting months, ASOS declined the cashback with a reason.
Disappointing
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CPL | 03 Jul 2014
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Used for present bought for Christmas, item came quickly however, same can't be said for Cashback, still waiting and can't see it coming anytime soon.
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SamCM88 | 03 Jan 2014
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I think I'm going to give up trying to get cashback from Asos - when I first started using TopCashback to do this everything went through fine, but my last 4 or 5 orders were not tracked so I had to put in claims for them, All have been declined because "Another marketing channel has been credited with the sale". I don't understand what this means - TopCashback say they do not have any further information due to confidentiality. All I know is that I have never used another 'marketing channel' to claim cashback from Asos. The only explanation I can think of(which others have mentioned aswell) is I have returned items - however not in every case! - but I still don't understand how that would be classed as "Another marketing channel has been credited with the sale".
In short most other merchants are excellent for cashback - Asos are rubbish so I wouldn't waste your time trying!
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glaciesregina | 02 Oct 2013
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Purchased in December 2012 and finally became payable in June 2013. I purchased it as a new customer expecting 10% but was instead awarded 1% cashback (existing customer). Overall not a brilliant experience on cashback.
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jazzyb88 | 11 Jun 2013
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Returned one item from order and ASOS give no cashback. Not really fair, people are always returning stuff from online shops. Wouldnt use again.
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Vaidehi | 20 May 2013
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Not paid into my account
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Gillieallen | 21 Mar 2022
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Unfortunately not very good, I am still waiting for my cashback from 27th March & 3rd April
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Cookiemonster4 | 14 Aug 2021
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Little cashback, not quite worth of wait a few months
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Dotih22 | 12 Jul 2021
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Takes over 5 months to send the cash back.
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elea95 | 08 Jul 2021
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