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Appliances Direct Reviews

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Reviews and experiences from TopCashback members who have shopped with Appliances Direct. Review this merchant

Appliances Direct Reviews
	This is only my second purchase on top cashback site and i did not receive my cashback for my first purchase so iam hoping i will this time.
	LIAMHARRY12 \| 29 Oct 2011 Report Abuse
	Tracked quickly. Good company to deal with
	Stella_x \| 16 Oct 2010 Report Abuse
	Paid after 4 months so a bit slow but will pay out
	parsley57 \| 13 May 2021 Report Abuse
	first time would do it again
	\| 10 Dec 2011 Report Abuse
	Brilliant service from this merchant and I would use again - Thanks
	curerich01 \| 06 Oct 2011 Report Abuse
	Rapid delivery, and very reliable. Prices were excellent, as was packing. would recommend highly.
	Angelpaws \| 19 Jul 2011 Report Abuse
	Tracked but still pending. AD have some very cheap prices - the offset is the delivery slot - i got a 3.5 hour slot the day before delivery. Everything was fine though.
	Gamble \| 02 Feb 2011 Report Abuse
	I was very impressed with the speed and efficiency from both appliances direct and TCB. I was quoted 28 days delivery and received the order within 3 weeks and the cashback was in my account within a week. thanks to all.
	\| 03 Jan 2011 Report Abuse
	got the best buy when we used the cashback website. thanks very much
	KeithH2511 \| 12 Nov 2010 Report Abuse
	Got the cashback on the ex VAT price of the item only, so excluding delivery. I chose this retailer over many others as they offered specified day delivery, but unfortunately they were not able to deliver on the day I specified which made the whole experience a bit pointless. They refunded me £5 for the inconvience - I was hoping for a bit more. Also they don't seem to publish a phone number, although are reasonably quick at responding to emessages.
	simon398 \| 11 Nov 2010 Report Abuse
	Washing machine purchased was delivered at time quoted. Kept informed via email when delivery was to be made. Excellant
	pandora136 \| 30 Sep 2010 Report Abuse
	very smooth transaction in all respects.
	sallyfaulkner \| 16 Jul 2010 Report Abuse
	I placed order in June was told dryer in stock, given delivery date, great i thought, found out morning of delivery item not in stock, no delivery for another 2 weeks! NOT GOOD, I'd taken time off work! As for the cashback - a joke after 6 months of nudges emails I am told no cashback I quote - The reason that we have received to support this decision states… “This transaction has been tracked successfully”. What sort of rubbish answer is that? I am NOT impressed
	\| 05 Feb 2013 Report Abuse
	Brought a smeg fridge/freezer in March and still waiting for my cashback...they have delieved the item and took my money quick enough....but not too quick to pay my cashback...had to put in a claim and now top cash back said it may take months....maybe they are hoping I will forget about it by then...if your thinking of buying from these cos of the money back, dont bother.
	angie140175 \| 03 May 2012 Report Abuse
	Retailer customer service was fantastic however my purchase hasn't tracked and I have chased on several occasions since February with no joy.
	england19750 \| 21 Apr 2012 Report Abuse
	Tumble dryer purchased last night,Sunday 30th October,Topcashback confirms tracking within a day.Goods supposedly cant be supplied until at least 3rd November.When 2/3rd through the process of buying on line I then discovered a clause which claims it could be 28 days for delivery.I hope not,we shall see.
	Ramboray \| 31 Oct 2011 Report Abuse
	The retailer was good and the product was as described but having problems with the cashback. No cashback tracked and still waiting for the retailer.
	OZZY123 \| 27 Jan 2011 Report Abuse
	Took a while to track and ended up submitting a claim but seemed to come through quickly after that. Note that the cashback (4%) is on the ex-vat prices and also excludes delivery, credit card charges etc. Good experience with merchant. Competitive prices. Kept updated of expected delivery date by email, goods were dispatched much quicker than the initial indication on the web site. Was given a Saturday delivery without asking which was useful. Texted the night before with a delivery slot and then the delivery team phoned 20 mins beforehand to make sure we were there. Good job as it was around 7:40am when they arrived so ensured we were up! They would have unpacked the good but they are to go in an as yet to be fitted fitted kitchen so safer if they were left packed up. Just hope it all works when installed though no reason to think not as the packaging was in good condition etc. Would recommend and use again.
	Graz279 \| 12 Nov 2010 Report Abuse
	item description wrong so wrong product sent returned with no problems waiting for new product
	andjam1 \| 05 Nov 2010 Report Abuse
	Very slow Had to chase top cashback on numerous occasions
	Haddad84 \| 02 Aug 2020 Report Abuse
	Declined for no obvious reason, won’t use them again.
	MelloBen \| 22 Dec 2019 Report Abuse
	Be wary of these guys!! Bought a large appliance from Appliances Direct, had approx. £15 owing to me in cashback. The purchase was tracked however it's been declined?? What's the point of having it tracked only for them to decline it. I think Top Cashback should have stood their ground here on behalf of their loyal customers.
	Morebux \| 24 Dec 2014 Report Abuse
	Not a huge amount, but despite lodging a dispute, they refused the cash back. They may use it as free advertising to tempt us in, but they forget we have social media these days.
	cookie6 \| 26 Sep 2014 Report Abuse
	Purchased items in June 2013. It's now Jan 2014 and Cashback of £6.40 declined by Appliances Direct as "order not made online". WRONG, WRONG, WRONG !!! They are an online company, how else would the order have been made. I have emails to support the order. WOULD NOT RECOMMEND !!!!
	scottcreaser \| 21 Jan 2014 Report Abuse
	Had no problem with ordering from this company, but with regard to cashback, that's another matter! Purchased goods in July but order has never tracked. According to my Topcashback account, they are still 'waiting for merchant'.
	sarajulia \| 09 Oct 2013 Report Abuse

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