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Get up to 5% of your purchase back when you shop with zooplus Pet Shop Join TopCashback Free
Get up to 5% of your purchase back
when you shop with zooplus Pet Shop

zooplus Pet Shop Reviews

Our members love the reliable service provided by Zooplus.co.uk, with some describing it as brilliant. People who have shopped with them through us have commented on the swift delivery, the wide range of quality products available and the fact you can earn reward points when shopping with them.

There are plenty of reviews from customers who stated that they used Zooplus.co.uk every month, while the fact they are a reliable payer and provide fast cashback tracking and payout are also frequently mentioned.

Zooplus.co.uk also has a ‘great’ four-star rating on Trustpilot, with those who left reviews mentioning the company’s outstanding customer service, unbeatable prices and subscription discounts.

Positive reviews highlight the fact they are helpful when contacted by phone and good when dealing with returns and refunds, while it is also mentioned that products were 100% as described. Many say they would recommend Zooplus.co.uk to other pet owners while others were pleased with how the company looked after its customers.

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zooplus Pet Shop Reviews
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Tracked same day,also used a 10% off voucher.
  wurzle | 03 Mar 2011 Report Abuse
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Fantastic! The prices at zooplus are amazingly good even before a cashback is added. With 8 cats in the house this is an essential consideration. Delivery is always within a few days (and for goods over £19 free), a quick hunt around online for extras such as 5% or 10% off as well as the cashback and you easily get at least 9% off your order when its all in, and when I am spending £110 every 6 weeks this soon mounts up. Worth joining their zooplus points system too, the points soon mount up to some great freebies :) . There simply isn't anything negative to say.
  | 03 Mar 2011 Report Abuse
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Bit slow to deliver had to go out and buy more dog food but very good on price.
  | 01 Mar 2011 Report Abuse
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great
  ucarla19 | 13 Feb 2011 Report Abuse
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Cashback applied fast and I love this merchant always quality goods for my budgies :)
  mariannemarlow | 13 Feb 2011 Report Abuse
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Tracked ok, just awaiting payout. Cheapest price anywhere for what I bought, plus a discount code and cashback... perfect!
  barkeyo | 07 Feb 2011 Report Abuse
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Prompt arrival of goods and cashback.
  Blurt | 02 Feb 2011 Report Abuse
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very pleased with this company
  bertiedog1 | 28 Jan 2011 Report Abuse
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The only drawback with this retailer has been that they are regularly out of stock - Orijen dry dog food (Adult.) They offer an email alert, but then it takes a few days before their site accepts orders.
  joanygee | 14 Jan 2011 Report Abuse
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Tracked really quickly. Would definately use again
  beehive | 13 Jan 2011 Report Abuse
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Always tracks the next day, great cashback off an already cheap site
  mikep | 05 Jan 2011 Report Abuse
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Avoid this company! I have not received cashback on either of my 2 orders with Zooplus and have had open enquiries for months. The second order was not delivered even though I paid by bank transfer immediately. When I called up to complain a month later they said they had cancelled my order without informing me and I had to point out that they had kept my money! I eventually received my goods over a month late.
  michellebrock | 01 Jan 2011 Report Abuse
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Great shop. Brilliant sale items, good service
  | 31 Dec 2010 Report Abuse
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Great shop. Brilliant sale items, good service
  | 31 Dec 2010 Report Abuse
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Great
  tigris8909 | 30 Dec 2010 Report Abuse
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Good Service.
  | 28 Dec 2010 Report Abuse
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I've been buying from Zooplus for some years now and have never had a problem with neither tracking nor payment. One of few retailers who stock a selection of organic dog and cat foods. Free delivery once you spend just £19. Packaging can be rather inadequate at times, but over all a very good retailer.
  Barb5 | 16 Dec 2010 Report Abuse
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Really quick tracking. Great prices and free delivery. What more could you ask for. Great highly recommended
  | 13 Dec 2010 Report Abuse
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good service wood use again
  | 09 Dec 2010 Report Abuse
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Good service from this company always tracks and they always payout.
  Rhincodon | 08 Dec 2010 Report Abuse
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Second time I've purchased from zooplus, first purchase didn't track but this one did.
  stejvic | 06 Dec 2010 Report Abuse
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poor product, items not even similar to photograph on web site. no cash back despite spending over £50 as seller cannot verify sale was through top cash back. other sites have been fine but this one a problem! avoid!!
  anj_coop | 03 Dec 2010 Report Abuse
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Delivery can sometimes take 4 days
  sweetpeachbottom | 25 Nov 2010 Report Abuse
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Orders processed efficiently and despatched. Delivery slow on 1st order but 48hrs on 2nd.
  Sola | 11 Nov 2010 Report Abuse
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Really like Zooplus, their prices are good, delivery prompt and customer service efficient. However, in terms of cashback... don't get your hopes up. Neither of my two orders this year have tracked nor been paid. It won't stop me using this retailer, but disappointing that I'm not getting cashback.
  anoif | 06 Nov 2010 Report Abuse
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