Get up to £95.00 of your purchase back when you shop with Sky Broadband Upgrades Join TopCashback Free

Get up to £95.00 of your purchase back
when you shop with Sky Broadband Upgrades

Join TopCashback To Start Saving

Sky Broadband Upgrades Reviews

Please sign in to leave a Sky Broadband Upgrades reviewX

Reviews and experiences from TopCashback members who have shopped with Sky Broadband Upgrades. Review this merchant

Sky Broadband Upgrades Reviews
	Really pathetic! I waited almost a year for my cashback after it didn't track and I lodged a claim. I was told that my order ID was invalid when I am a CURRENT sky broadband customer. Extremely poor service. Would recommend everyone to switch to a different cashback site.
	MartinHandley91 \| 24 Aug 2016 Report Abuse
	Hey, Normally with a claim a merchant will just check through the orders that came through an affiliate / commission link. Therefore order not found could just be that we were not recognised as the last referrer of the purchase. To help avoid this situation occurring I would advise you to clear cookies and cache before logging in and disable ad blockers as this helps our cookies gfo through the process and reach the merchant. Best wishes, TopCashback Support TopCashback
	Would give less stars if I could. Upgraded to multiform in December and didn't track even though tcb had all the details of the transaction. Lodged a claim straightaway and still waiting for an update. Keep nudging but no response. Not sure where the fault lies but not good customer service.
	Parki2j \| 13 Aug 2016 Report Abuse
	Still waiting for payment from Nov 2015 to July 2016..... not confirmed either... shocking :(
	danielpbarnes \| 29 Jul 2016 Report Abuse
	Would put less stars if I could. Ordered via topcashback a Sky Existing Customer offer for Fibre connection with a £110 cashback offer we did everything to the letter and yet nearly one year after chasing our cashback Sky have declined it as cant find our order ID! Been with sky for years and still have the fibre connection they cant find but will be looking elsewhere after this treatment. Do not buy thinking you will get the cashback as they will find a way not to pay out.
	690491418 \| 27 Jul 2016 Report Abuse
	Absolutely disgusted with Sky who have refused my cash back saying they have no record of my order. Well if that's the case SKY how come you've been supplying me my broadband connection for the last NINE months if you don't have an order number!!! I will be leaving this outfit as soon as my 12 month contract is up in October and they can also stick my TV service where the sun don't shine too! Disgusted. AVOID fellow cash backers.
	hmfc1963 \| 27 Jul 2016 Report Abuse
	Hi, I am sorry to hear your transaction has been declined. This could either be because the order number provided wasn’t correct or your order number wasn’t found when the merchant and network checked orders that came through a commission channel. Therefore this should be seen as us not being recognised as the last referrer which can normally be prevented by clearing cookies and cache before logging in to purchase. Best wishes, TopCashback Support TopCashback
	Ordered the land line and broadband in November, still no sign of any cashback. very disappointing.
	libby0104 \| 27 Jun 2016 Report Abuse
	I upgraded to the Sports package and expected to get £40 in cash back. It didn't track.. surprise surprise with Sky.... So I loved a ticket for untracked/missing cashback and guess what..... still not showing. I ordered this on the 8th November, last update from TCB was in Feb to say they had sent the claim to the affiliate network.... Sky always seem to have issues with paying these claims from the other reviews I've seen.
	danielpbarnes \| 17 Jun 2016 Report Abuse
	Hey. The cashback network is different to the merchant as the cashback network is the organisation that tracks the transactions and progress them once the original transaction has been approved/declined by the merchant. In order to query a transaction via a claim the cashback network has to get 1 transaction out of millions and locate the source of the problem. As I am sure you can understand this takes some time and a lot of investigation. However, if is passes the average resolution time of 12-16 weeks our team will be there to constantly chase this up until it is resolved. Best wishes, TopCashback Support TopCashback
	Purchased with Sky as I would be getting an Ok deal along with cashback, have just had cashback declined although it was originally tracking. Will be looking into getting rid of all sky services and now tv that I use in the house as I am disgusted with this
	Penfoldtribe \| 19 Apr 2016 Report Abuse
	Still waiting for my cash back! Its been months.
	michelleuk \| 25 Mar 2016 Report Abuse
	very poor service signed up and stated 16 weeks till payable about 12 weeks it then changes to 26 weeks till payable. very wrong and shouldnt be allowed to do this.
	jbuxton \| 10 Feb 2016 Report Abuse
	Hey, We create these estimates on your account and do amend if the average pay out time for the merchant changes. I can assure you your cashback will progress as soon as we have received payment for your transaction. Best wishes, TopCashback Support TopCashback
	After 25weeks I still haven't received my money
	\| 29 Dec 2015 Report Abuse
	Started of at 12wks for payable then went up to 18wks after 18wks which is today it's now at 24wks, last time I used sky cashback it was a long time I eventually had to contact topcashback, I was hoping it be cleared by now for putting towards xmas present
	keeka1 \| 18 Dec 2015 Report Abuse
	Hey, I am sorry to hear your transaction has not progressed just yet. We do pass this on to you as quickly as possible but for contract related transactions it can take a little while as a validation needs to pass before the merchant will confirm and pay for the cashback. Best wishes, TopCashback Support TopCashback
	Been waiting 6 months now,should have been £120 ended up at £42.Total waste of time.My advise is DONT BOTHER!!!!!!!!!
	Rooroo262 \| 15 Dec 2015 Report Abuse
	I can only echo what this post has said. Absolutely ridiculous! terrible merchant! waiting 18 weeks still not reached payable! uses large sums of cashback to lure customers in and dont pay out when they are supposed to! avoid at all costs! wont get your money! Lauraab09 \| 09 Dec 2015
	Daviesd6 \| 09 Dec 2015 Report Abuse
	Very poor, don't honour cashback
	knoyland \| 02 Dec 2015 Report Abuse
	Hey, I can assure you this merchant does pay the cashback available but they will only do so if we are the last referrer and if the transaction met the terms and conditions of the offer. You can help us be related back as the referrer by clearing your cookies and cache before logging in. Best wishes, TopCashback Support TopCashback
	Been waiting since end March for £110 cashback promised for broadband and phone line. no sign of resolution. only 1 star as cannot choose 0
	\| 29 Nov 2015 Report Abuse
	Paid for 6 months movies was supposed to get £30, PAID NOTHING no reason very poor!
	Drbios \| 29 Nov 2015 Report Abuse
	Hey, I am sorry to hear your transaction has been declined. I can see you have lodged a claim for this and I do hope we can overturn this decision for you. Best wishes, TopCashback Support TopCashback
	I have been waiting 3 months for my cashback and the expected payout is still saying 18 weeks time. This hasn't changed since I placed my order in August.
	clarephillips88 \| 19 Nov 2015 Report Abuse
	Cash back has never tracked, feel a bit conned tbh!
	690075927 \| 02 Nov 2015 Report Abuse
	Hey, I can see you have lodged a claim for this transaction. I really do hope we can get you the expected amount of cashback. Best wishes, TopCashback Support TopCashback
	Another unhappy customer, the order was tracking and tracking , and then rejected! I did keep contacting top cash back to ask why it was taking ages but they said it was normal! have now had to put in a claim, nearly 5 months after the order and still no sign of the cash back! shocking !
	jb66 \| 25 Oct 2015 Report Abuse
	offer for £101 sky is offering me £65. how can they only offer part payment. i either fulfilled the criteria or didnt. there was no other offers for the product I had. guess what sky you just lost a loyal customer of 20 years all for a few quid. DONT MAKE THE OFFERS IF YOU CANT OR WONT FULFIL THEM
	unicorn678 \| 15 Oct 2015 Report Abuse
	Lousy. After 6 months was informed 'no longer on network for cashback' so no cashback paid But still advertised on Cashback sight. Cheated.
	mjones1210 \| 13 Oct 2015 Report Abuse
	I put in a cashback claim as it didn't appear automatically. It had tracked and confirmed as such by Topcashback. Now, 6 months later, Sky have declined to pay the cashback giving the excuse of 'Not active within 80 days'. The broadband has been very much 'active' since installation and will be for the 12 months of the contract. I followed the T&C's to the letter, have screen shots of all parts of the transaction so there is no way they should decline the cashback, but they have!! NOT RELIABLE..
	chichman \| 09 Oct 2015 Report Abuse
	Complete CON do not purchase thinking you will get this fantastic offer of cash back from Sky, you WONT. Did not initially track so lodged a claim waited 6 months for them to tell me cash back has been declined as I did not meet the terms and conditions! I followed the sale through perfectly without using any other discount codes or anything there's not reason to not meet the terms and conditions it's just an excuse. Will not be using sky again after this!!
	bluel123 \| 05 Oct 2015 Report Abuse
	Hey, I am sorry that you feel like you met the terms and conditions of this offer. I can assure you the merchant and their network will only use this reason if they have good groundings to do so. I can see that this merchant is paying out a lot of cashback to members and so there is no reason to suggest they are not paying our members cashback for eligible transactions. It is definitely worth checking the merchant notes for the merchant before making a purchase as this section has lots of useful information about what can make a transaction not eligible for cashback. Best wishes, TopCashback Support TopCashback
	Very, very slow
	tomcampbell \| 08 Sep 2015 Report Abuse

1...4 5 6 7 8...10 View: 25 50 100

Navigation

Cashback

Reviews