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Screwfix Reviews
Reviews and experiences from TopCashback members who have shopped with Screwfix.
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Screwfix Reviews
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Had three cashback items tracked and then refused pay out, no reason given.
I have spent a lot of money with this merchant
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firecheckone | 09 Aug 2014
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Cashback declined for no reason. I only honestly only chose Screwfix because of the cashback they offered. I'll go for the more convenient option next time.
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Wheats142 | 04 Apr 2014
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A new branch has just opened in my Town. I was going to buy some bits from them anyway so the less travel was a bonus to start with. I always check the stock levels online before going and I'm glad I did as some of the most basic bits needed to be ordered into store for collection the next day. I hope this is due to being a new store and they are still sorting out the stock levels. The items I purchased are all up to the same quality I am used to from Screwfix. Add this to the caskback from here and I can't fault the online experience as it saved me an extra trip to collect the order and cashback to boot.
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Jediscowen | 23 Mar 2014
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Tracked and paid. Although a bit slow.....
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adamg84 | 07 Mar 2014
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cashback declined for no reason, have submitted a claim but I do expect to get anywhere, as seems this is happening most of the time from this merchant.
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sozzy174 | 28 Feb 2014
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Spent £99.99 in January. Tracked and then declined for no reason. Not happy, I'm going back to Wickes.
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AndrewGC | 28 Feb 2014
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tracked quickly then declined, this has happened twice, shant bother with screwfix again
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makrone | 29 Jan 2014
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Well, Screwfix are now added to my list of "Retailers I'll never use" - and all for the sake of 64p cashback. Their loss in the long run.
They declined my claim with "Credited to another merchant" - I'm no idiot, I know how to use TCB - the fact it tracked here, was all I needed to know it was definitely made through this site.
I'll be avoiding these cowboys like the plague from now on and would suggest you do the same.
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markovian | 20 Jan 2014
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Bought 2 radiators, sale never tracked. Lodged claim, now hope for the best.
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| 13 Sep 2013
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Tracked and paid for in good time.
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BluKat | 04 Sep 2013
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Tracked nicely then went to zero at payable for absolutely no reason, now its over 100 days and I cant pursue it!
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6swell | 04 Aug 2013
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Cashback withdrawn, why?
I am a regular cashback customer
Do not buy screwfix
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Diana1234 | 23 Jul 2013
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Bought £100 item Aug 11, logged missing claim and nudge till now. Now its 2013, Screwfix declined cashback claiming 'Another marketing channel was credited with the sale'. Ok Ok, I understand they need my few pennies to support their balance sheets. Why cannot tcb track the probability of pay out from cheats like these, so we all can steer clear of them.
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SureshP | 16 Jul 2013
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Very very disappointed put an order through for £597.91 to screwfix. Submitted a missing claim back in March 2012. Surprise surprise had an email to check my claim and it's been declined. 0/5 Screwfix Direct. Very disappointed at the length of time it has taken to sort this out.
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krnthmsn | 13 May 2013
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Yet again cashback withdrawn with no reason. Why is Screwfix on this site when they have no intention of paying up.
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bigald | 09 May 2013
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Avoid this merchant - didn't pay cashback. Will shop elsewhere next time
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Red_Eric | 30 Apr 2013
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I was going to order from Screwfix anyway due to good price, then checked TCB and saw that I could claim cashback on it. Ordered it through TCB cashback tracked and has been payed.
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simonbloke | 30 Jan 2013
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Bought jetwash 21 aug 11, took this long for screwfix to decline the cashback even though i ordered via tcb website. very disappointed, what the point of cashback!!!.
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SureshP | 17 Dec 2012
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Dont bother - after 9 months, and having to file a claim I got
“Did not meet terms and conditions set by merchant”.
Although I did and had all evidence to support the fact.
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RikW | 14 Dec 2012
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Excellent retailer and they do pay cashback if you buy the correct items. It is quite difficult to tell if things are included or not though so i just put everything through and hope for the best. For example is a lightbult part of a kitchen item? could be? worth a punt anyway.
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benners_2k | 12 Nov 2012
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This merchant has not paid out cashback on 2 separate occasions - even though I tracked the transaction. Screwfix's excuse was 'didn't meet their terms and conditions'. Won't be using this merchant any more
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Red_Eric | 29 Oct 2012
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tracked nicely then went to zero at payable for absolutly no reason, now its over 100 days and i cant persue it!
do not use
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app1e22 | 24 Sep 2012
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Used them beforee and good experience, but last TWO cashbacks tracked OK and then went to £0.00. They seem to have decided they are no longer giving cashback. AVOID
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laneender | 13 Sep 2012
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Not clear in Cashback pages that only kitchen & something else was eligible . I bought a cordless drill.
If it had not tracked initially , I would have returned it within 7 days & got it at B&Q on Wednesday !!!!
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| 12 Sep 2012
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Very poor service. Top cash back transaction was tracked and confirmed for 1 month and suddenly changed to £0 very disappointing. Will never use them again:{
Ilona
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IlonaA | 12 Sep 2012
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