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Samsung Reviews

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Reviews and experiences from TopCashback members who have shopped with Samsung. Review this merchant

Samsung Reviews
	Took a while to move to payable but ok otherwise
	oldman1 \| 04 Jun 2021 Report Abuse
	relatively quick payout, small issue this time this is why not 5 star. Cashback was missing, so lodge claim and fixed...
	brejnakus \| 26 May 2019 Report Abuse
	segdrhg drhgdthertd sryterdhygdxfcb
	Brambleburr \| 18 Feb 2019 Report Abuse
	Had some issues with a damaged product when delivered, but was able to sort everything out and got my order with the help of Samgsung customer services
	gambitglos \| 31 Mar 2018 Report Abuse
	Had to claim as did not track, but after time, paid the cashback.
	poundfoolish \| 06 Oct 2017 Report Abuse
	Great offers and well worth it with cashback, cashback does take a while to be paid though!
	patelm26 \| 11 Apr 2016 Report Abuse
	Very easy to earn cashback
	Charlie143 \| 14 Oct 2015 Report Abuse
	Has to chase this up but eventually it did track and paid out immediately Thanks to TopCashback for chasing this up. Samsung did eventually track and then paid out immediately.
	Tryer \| 02 Mar 2024 Report Abuse
	Buyer beware. Mixed experience. Summer 2021 £95 cashback on a £2k tracked and paid no prob very quickly. January 2022 £15 cashback on a soundbar refused and no comebacks. Good luck.
	finecitytom \| 08 Feb 2022 Report Abuse
	TopCachback had to step in to help to get my Cashback.
	maxwellmak \| 28 Feb 2021 Report Abuse
	Slow to clear payment
	Member817753835642 \| 31 Jan 2019 Report Abuse
	Had to open a case and very slow updates.
	legintoxs \| 12 Aug 2018 Report Abuse
	As promised an update on my review of August 2016 - Ordered sim free s7 edge, on 31st may. Didnt track, submitted claim and has become payable on 18th November :-)
	bobpip \| 19 Nov 2016 Report Abuse
	never tracks i've used samsung cashback twice for fairly large purchases (£500-£1000+) and both times the cashback has not tracked. it's been approved after a dispute but it makes me less inclined to use it in the future as having the uncertainty over the cashback for months and risking not making the saving is stressful. i don't have this problem with other merchants. can only hope this improves in future.
	nicface \| 04 Mar 2024 Report Abuse
	Incorrect cashback December I bought a Samsung Galaxy watch if I remember correctly December the cash back for Samsung wearables was 10% I have been offered 3% so I'm not too pleased
	Nemo21 \| 01 Feb 2024 Report Abuse
	Pretty slow with cashback
	benldavid \| 23 Feb 2022 Report Abuse
	Cashback tracked, but declined when using the Education section of the website.
	Ben_Simmons \| 12 Sep 2020 Report Abuse
	Originally declined the offer, then accepted the offer for a lower amount, then upped it to the original amount. Eventually got the money but had to put claims in to get it.
	PaulBirch86 \| 10 Jun 2020 Report Abuse
	Declined my cashback had to open a case eventually got my cashback
	blueeyes60 \| 25 Apr 2020 Report Abuse
	Did not track to start with, had to open a ticket, took a 3 months to get cashback
	tbeardsell \| 05 Mar 2018 Report Abuse
	Cashback declined on Samsung S24+ I ordered a Samsung S24+ using the specific link on TCB stating a cashback of up to 20% which should have amounted to £180. This did not track and when queried with customer services at TCB they said I must have clicked the wrong link and the cashback was declined. I do feel the product specific links that claim extra cashback are very misleading and based on other reviews hardly work. Based on this disappointing experience I refuse to use TCB for any Samsung purchases going forward.
	Mez \| 02 May 2024 Report Abuse
	Samsung do not pay Tracked properly, did everything I normally do for successful claims but Samsung do not want to honour it.
	Member487439178144 \| 09 Apr 2024 Report Abuse
	Refused to pay out Samsung declined the cashback claim. It wasn't a huge amount, but still would have been nice to have it in my pocket. Based on other reviews it would appear that this is a regular occurrence with Samsung. They tempt you in with promises of cashback but then don't like to honour it, making spurious suggestions that the sale was attributed to 'another marketing channel'.
	allysings \| 03 Apr 2024 Report Abuse
	Tracked but rejected no payout S24 Ultra Initially tracked correctly then it has been rejected, after 1 month ticket they said I won't be paid. Not recomennded,I just lost 160 pounds...
	Arkadiusz Sl \| 03 Apr 2024 Report Abuse
	Still waiting for cashback Made a large purchase of S24 Ultra phone on 14th Feb that they were offering 15% cashback over. Worried as it didn't track on the site so immediately lodged it with customer services. Still waiting for the cashback to come in.
	faisalaqureshi \| 02 Apr 2024 Report Abuse

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