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Get up to 8% of your purchase back
when you shop with Samsung
Samsung Reviews
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Reviews and experiences from TopCashback members who have shopped with Samsung.
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Samsung Reviews
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Advertise enhanced cashback to lure you in and then refuse to pay
I was enticed by the enhanced cashback being offered last black friday week. It made a TV I had my eye on a bit more attractive. But they've now declined the cashback, leaving me £268 out of pocket. Terrible
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kevin1911 | 05 Mar 2024
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Disappointing
My claim was rejected as Samsung claimed I didn't go through Topcashback. This is despite the visit being recorded and purchase made straight away.
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SmallC | 10 Feb 2024
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It's a scam! They won't pay out. All the positive reviews are bots. AVOID!
Made me wait months then declined £100 worth of cashback for no reason.
No way to complain or dispute.
No codes used no real reason to not award.
Be warned.
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jonwalla24 | 06 Feb 2024
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Beware of no payment!!!
Brought a new Galaxy S23+ cashback tracked and my visit was recorded... But Samsung declined the payment... Beware!!! Not happy more and more stuff is being declined.
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Marksquire74 | 18 Jan 2024
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Cashback declined on full price fridge!
Paid full price £1,400 for a new Amercian style fridge, cash back declined, no explanation. Should have got it from a retailer.
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darrenjwhite1974 | 13 Dec 2023
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Awful cashback experience
Cashback tracked automatically but later declined by Samsung. Raised a missing cashback and was rejected. Over £110 due and based on other reviews I believe its due to the value but topcashback won't take it further.
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Spls333 | 13 Nov 2023
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£2000 TV and declined cashback
Declined cashback after 2 months, appealed and has been ignored.
Avoid as it is misleading
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DuWolfy | 08 Nov 2023
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Total scam
Owed £111 cashback which Topcashback and Samsung refuse to payout.
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lukethefish | 31 Oct 2023
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purchased 2 items from Samsung on the 15% cashback offer , declined first time then paid out just £46 of the £115 i was expecting
very poor would have purchased Miele at the same price if wasn't for the cashback offer
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Bertthedog | 08 Oct 2023
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? They changed their mind, no cashback..
After confirmed purchase according to their ruies which originally tracked, they changed to decline my cashback.
Avoid!
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mannis05 | 06 Sep 2023
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Denied Cashback
“Retailer” Declined Cashback even though I 100% ensured all steps taken as detailed on top cashback website for using link to make £1000+ purchase
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ANDYJSTEW1 | 28 Aug 2023
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£2000 TV and declined cashback
Avoid, declined on a purchase, appealed and no response. Purchased in Feb and now August with no payout. If your relying on a cashback as part of your purchase then avoid.
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DuWolfy | 23 Aug 2023
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Rejects big ticket purchases
Spent over £1000 with retailer. No discount codes added and retailer rejected it. Waste of time
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snuggleman | 08 Jun 2023
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Declines cashback frequently
Needs removal from tcb. Regularly declines cashback.
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notahappybunny | 09 May 2023
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Declined!
Was tracking ok and then declined, long and lengthy message from TCB about it all, bit of a cop out really and over £60 down when I did everything correctly through this site and Samsung get away with declining even when you've followed the rule, be aware of this fact so you are not too disappointed if it happens to you.
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doodles77 | 21 Apr 2023
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Over £70 declined after 12 weeks wait
Cashback was tracked over £70+ 12 weeks later it gets declined
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fahmidmahdi | 31 Mar 2023
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Declined my 20% cashback on a TV when I didn't use any codes. They are still offering the 20% Cashback now! This is false advertising
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derbree | 24 Dec 2022
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My cashback was pending for 1 months and then it was declined, dont know why???
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remigijus_siuse | 03 Dec 2022
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I never seem to get Cashback honoured via Samsung - dont bother using it
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Duncanc | 01 Oct 2022
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Cashback declined without reason, no codes used.
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Mick0 | 01 Sep 2022
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Declined my claim despite me going directly to purchase because THEY cancelled my order in their system and reset it up multiple times.. Will never purchase directly from them again
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ElliePanda | 18 May 2022
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Declined for no reason, no codes used and didn't return, £150 missed out on
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tcbuser0153 | 30 Apr 2022
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Declined cash back even though i didn't use any discount codes.
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Amymcw | 07 Apr 2022
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refused to honour any cashback at all. Claim lodged and cashback on a £1,000+ new mobile phone transaction still declined.
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DANEMAR | 21 Jan 2022
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