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Samsung Reviews

Reviews and experiences from TopCashback members who have shopped with Samsung. Log in to review

Samsung Reviews
	Waste of time Have made 2 orders about 1 week apart one tracked, but curiously, the one from when they were offering 20% cashback didn't track. Nothing changed at my end, followed the same process I normally would for any other retailer, so I've been duped out of c. £100 cashback. Customer Service haven't helped at all.
	Member1283291510712 \| 11 Dec 2024 Report Abuse
	Excellent The offered cashback was excellent but it would be great if more information were provided. Iceing period etc.
	Foxbrain \| 02 Nov 2024 Report Abuse
	Great Experience Great Experience
	vijijay \| 26 Oct 2024 Report Abuse
	Does not want to credit purchases to TopCashback Placed a sizeable order with Samsung via TopCashback - cashback didn't track (even though the entry appeared on the claim list). Disgraceful behaviour from Samsung, and has caused me to miss out on over £140.
	mrgpang \| 08 Oct 2024 Report Abuse
	Speedy payout Tracked immediately and paid out in superfast time. Very impressed.
	Tryer \| 02 Oct 2024 Report Abuse
	2 cashbacks so far and tracked Bought a phone earlier in a year and a tv last month and both cashbacks tracked.
	Ana mumby \| 30 Sep 2024 Report Abuse
	Quick Cashback Large Cashback (£349) on TV tracked and paid quickly (5 weeks approx). Also the same for a smaller (£28) cashback on a phone.
	dxle_w \| 11 Aug 2024 Report Abuse
	Quick payout Need to wait 7 days after purchase, then paid out in 21 days. Good payout
	PR68 \| 31 Jul 2024 Report Abuse
	Counterfeit unlicensed patent The company is selling unlicensed phones, Watches, rings, earbuds and other connecting devices.
	1topcashback \| 26 Jul 2024 Report Abuse
	Review This is a review
	Member7120162240614 \| 24 Jul 2024 Report Abuse
	Declined £79.99 cashback Tracked and then declined cashback on large cashback. Made a separate purchase for something of smaller value. The £1 odd cash back paid no questions asked for that. AVOID
	Tanjamorris1986 \| 26 Jun 2024 Report Abuse
	denied for no reason denied for no reason
	tcwongal \| 04 Jun 2024 Report Abuse
	Selling unlicensed goods The company is selling unauthorised unlicensed reproduced goods
	1topcashback \| 21 May 2024 Report Abuse
	I needed a Samsung Phone Charger Generally a good experience, and the cashback was paid out in reasonable time
	ANDREA JAGGAR \| 16 May 2024 Report Abuse
	Cashback declined on Samsung S24+ I ordered a Samsung S24+ using the specific link on TCB stating a cashback of up to 20% which should have amounted to £180. This did not track and when queried with customer services at TCB they said I must have clicked the wrong link and the cashback was declined. I do feel the product specific links that claim extra cashback are very misleading and based on other reviews hardly work. Based on this disappointing experience I refuse to use TCB for any Samsung purchases going forward.
	Mez \| 02 May 2024 Report Abuse
	Samsung do not pay Tracked properly, did everything I normally do for successful claims but Samsung do not want to honour it.
	Member487439178144 \| 09 Apr 2024 Report Abuse
	Refused to pay out Samsung declined the cashback claim. It wasn't a huge amount, but still would have been nice to have it in my pocket. Based on other reviews it would appear that this is a regular occurrence with Samsung. They tempt you in with promises of cashback but then don't like to honour it, making spurious suggestions that the sale was attributed to 'another marketing channel'.
	allysings \| 03 Apr 2024 Report Abuse
	Tracked but rejected no payout S24 Ultra Initially tracked correctly then it has been rejected, after 1 month ticket they said I won't be paid. Not recomennded,I just lost 160 pounds...
	Arkadiusz Sl \| 03 Apr 2024 Report Abuse
	Still waiting for cashback Made a large purchase of S24 Ultra phone on 14th Feb that they were offering 15% cashback over. Worried as it didn't track on the site so immediately lodged it with customer services. Still waiting for the cashback to come in.
	faisalaqureshi \| 02 Apr 2024 Report Abuse
	Didn’t pay Didn’t pay out
	0111 \| 21 Mar 2024 Report Abuse
	Quick and no problems 5* Tracked correctly, turned into confirmed within 4 weeks and became payable two days after confirmed. Very pleasantly surprised and happy with my +£60 cashback on large appliances.
	Nsiren \| 20 Mar 2024 Report Abuse
	Paid promptly £30, tracked within days, paid within weeks. Spent £1k
	Boowilkes \| 19 Mar 2024 Report Abuse
	Advertise enhanced cashback to lure you in and then refuse to pay I was enticed by the enhanced cashback being offered last black friday week. It made a TV I had my eye on a bit more attractive. But they've now declined the cashback, leaving me £268 out of pocket. Terrible
	kevin1911 \| 05 Mar 2024 Report Abuse
	never tracks i've used samsung cashback twice for fairly large purchases (£500-£1000+) and both times the cashback has not tracked. it's been approved after a dispute but it makes me less inclined to use it in the future as having the uncertainty over the cashback for months and risking not making the saving is stressful. i don't have this problem with other merchants. can only hope this improves in future.
	nicface \| 04 Mar 2024 Report Abuse
	Has to chase this up but eventually it did track and paid out immediately Thanks to TopCashback for chasing this up. Samsung did eventually track and then paid out immediately.
	Tryer \| 02 Mar 2024 Report Abuse

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