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Samsung Reviews

Reviews and experiences from TopCashback members who have shopped with Samsung. Log in to review

Samsung Reviews
	Terrible Tracked incorrectly, contacted customer services, sent email confirmation and now declined... not happy.
	Snodles1 \| 02 Feb 2026 Report Abuse
	Declined Cashback! Cash back declined without a reason. Thanks only to the assistance from top cashback was this sorted.
	Dario1985 \| 02 Feb 2026 Report Abuse
	doesnt pay out not worth it Cashback declined, purchased 2 TV's for Christmas presents, cashback not worth it, can see in the comments I'm not the only one.
	jboyle3174 \| 02 Feb 2026 Report Abuse
	Ranomdly Declined Followed all the rules but still declined cashback.
	Atifrehman \| 31 Jan 2026 Report Abuse
	If Donald Trump did cashback Declined even though I followed the guidelines. These Donald Trump type offers of we'll give you a 1000% cashback should be removed as they are a LIE. How many extra sales are they getting with these offers with no intention of paying.
	mikey1066 \| 31 Jan 2026 Report Abuse
	Cashback Declined A similar experience to others here. Cashback tracked initially and was then declined. Appealed. Declined. TopCashback were not recorded as the final referrer, apparently.
	mattttttttthew \| 30 Jan 2026 Report Abuse
	Declined - Received this message after claiming: "We’ve heard back from your claim and have been told that cashback cannot be awarded for the following reason: "TopCashback was not seen as the final referrer of the purchase." While we know you visited this company through our link, sometimes websites or browsing activity before or during the purchase can prevent us from being seen to refer the purchase. It can also happen if a voucher code not displayed on our site was used or when cookies aren’t accepted on the brand’s website. We want to help ensure your future purchases are awarded cashback. Taking steps, such as clearing your web browser cookies and cache before clicking through from us can help, as can making sure no other web tabs are open." £80 declined. Total BS!
	Ems1410 \| 20 Jan 2026 Report Abuse
	Consistently poor Samsung are the only business I have problems with for cashback. They rarely track, usually denies claims which are legitimate & clicked through as usual, and accept no evidence to help any claim. Feels very bait & switch so absolutely do not count on their cashback being paid.
	tcbuser0153 \| 13 Jan 2026 Report Abuse
	Large transaction declined Had a large transaction declined recently stating TCB was not the last referrer. 100% it was as i will clear cache and cookies prior to a big purchase. I will be raising a complaint through Samsung's website. Lots of recent negative reviews for Samsung so seems to happen to other users too.
	khy86 \| 13 Jan 2026 Report Abuse
	Declined cashback for big amount I currently have several claims raised for Samsung and just hard one recently declined. Its interesting that other reviews are also highlighting this issue, particularly when large cashback amounts (or promotional rates advertised) are due. How can it be that all my samsung transactions needed claims raised, whilst all my other transactions track properly? I, like most people who use the site, know all about tracking, accepting cookies etc. In my eyes, this is a retailer who just doesn't want to fulfil their end or the bargain, again, when large cashback sums are involved. I will know for again!
	marm29 \| 07 Jan 2026 Report Abuse
	Dont Bother Wasting Your Time Scamsung Never Pays out this is what Useless Topcashback send everytime this is 10 transactions now same responce ive tried everything as they say so its a scam. "Hi, We’ve heard back from your claim and have been told that cashback cannot be awarded for the following reason: "TopCashback was not seen as the final referrer of the purchase." While we know you visited this company through our link, sometimes websites or browsing activity before or during the purchase can prevent us from being seen to refer the purchase. It can also happen if a voucher code not displayed on our site was used or when cookies aren’t accepted on the brand’s website."
	RichSR \| 07 Jan 2026 Report Abuse
	Never pays out on big cashback sums Strangely never an issue if you order a low value item, then as soon you order a high value item through exactly the same process topcashback is not recognised as the final referrer. Use a different retailer if cashback is important to you.
	Adamday79 \| 07 Jan 2026 Report Abuse
	Never payout Never payout always the same excuse when making a claim.. avoid or find another retailer if the cashback is important to you
	MJB1982UK \| 05 Dec 2025 Report Abuse
	Declined valid cashback Went through the motions, then declined cashback, like so many others here it seems
	Rikaroony \| 28 Nov 2025 Report Abuse
	Got cashback today Received cashback approximately 5 months from the purchase date.
	katmonkey2 \| 08 Nov 2025 Report Abuse
	Where is my cash back .not paid Topcash back not paid
	salim100 \| 26 Oct 2025 Report Abuse
	Declined cashback, no explanation Bought ~£900 phone, due ~£130 cashback. Appealed, but say cashback wasnt the final referrer. Quick look at reviews suggests this isn't uncommon.
	CraigMurray95 \| 14 Oct 2025 Report Abuse
	No cashback Like so many here, I have been denied cashback because Samsung claim they can't verify that I clicked through TopCashback, even though TC has confirmed that I did. I may try applying for a partial refund through my credit card company instead but in the meantime don't bother with Samsung.
	Rishtr \| 08 Oct 2025 Report Abuse
	Declined eligible cashback I had £145 of cashback decline from samsung, even though I used the voucher on the TopCashback page which was eligible. Very dissapointed
	Heypresto2010 \| 01 Oct 2025 Report Abuse
	Declined cashback Suddenly declined my cashback which was tracked for no reason
	MJB1982UK \| 01 Oct 2025 Report Abuse
	Scam alert I have made a purchase with these via topcashback and they haven't paid out, even though I had clear evidence of my order number, I used everything correct on my browser and they're refusing to pay me. Very disappointed
	Gman06 \| 26 Sep 2025 Report Abuse
	SCAM ALERT It's a scam. They will always decline you. Very poor that TopCashback allows them to continue.
	JLYONS1995 \| 26 Sep 2025 Report Abuse
	Don't get excited, they decline your cashback Purchased 2 phones, one via Samsung direct the other via Very. Samsung declined after a few days , very misleading as you have to buy the phone outright and not on finance. Check all T&C before purchasing
	Gingerjulie69 \| 23 Sep 2025 Report Abuse
	Doesn't pay out Spent £900 on a new phone via top cashback, and they've refused the cashback. They should be removed from Topcashback if they aren't honouring the partnership.
	kevinmuldoon \| 30 Aug 2025 Report Abuse
	Brilliant Payment within the timeframe, this is the 3rd time I have used Samsung and never had an issue..
	Jamali \| 17 Aug 2025 Report Abuse

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