Get up to 2.1% of your purchase back when you shop with Phase Eight Join TopCashback Free
Get up to 2.1% of your purchase back
when you shop with Phase Eight

Phase Eight Reviews

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From the quality of their clothes to how beautifully wrapped products are when they arrive, TopCashback members praise Phase Eight across the board, resulting in them having a five-star rating on our site. Customers say things such as “I buy frequently from Phase Eight and am always delighted with their clothes” and “totally in love with Phase Eight. Not only are their clothes gorgeous, they arrive on time beautifully packaged”, whilst others congratulate them on their fantastic service and the fact it is easy to return items which are unsuitable.

Many members also highlight the fact that cashback, on the whole, shows up and is paid quickly, with comments including “thrilled to get cashback from a great company like Phase Eight” and “all my purchases have tracked without any issues at all (at least four in the past six months)”.

Despite having an overall rating of just two stars on Trustpilot, you will find positive reviews. One member says that nothing appears to be too much trouble for them, while another describes how they ordered a skirt which was out of stock and Phase Eight rang around all of their shops to find one in their size, which was dispatched immediately.

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Phase Eight Reviews
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I love Phase Eight clothes and I like the way my purchases are wrapped in pink tissue paper. I always receive my purchases within a few days of shipment.
  Ogh696 | 26 Jul 2011 Report Abuse
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still tracking claim not yet received, but early days
  angelane | 16 Jun 2011 Report Abuse
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Would use again, both purchases recently tracked quickly and just waiting for them to become payable.
  bigjohnb | 27 May 2011 Report Abuse
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Wonderful addition to ordering from sites I use anyway. Thrilled to get cashback from a great company like phase eight. Love the clothes and to get moneyback as well, heaven.
  gillian53 | 14 Apr 2011 Report Abuse
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very good
  ponygirl11 | 27 Jan 2011 Report Abuse
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beautifully packaged parcel sent out and easy to return items not suitable
  db65 | 04 Dec 2010 Report Abuse
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Love phase eight, cash back is a great bonus. Just wish they had more delivery options.
  | 22 Jul 2010 Report Abuse
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Love this store and all my purchases have tracked without any issues at all, (at least 4 in past 6 months)
  | 17 Apr 2010 Report Abuse
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Reliable payer but not the fastest
  mkwmendip1 | 12 Jan 2018 Report Abuse
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Reliable and moderately quick payout
  mkwmendip1 | 08 Jan 2017 Report Abuse
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Cashback is based ex VAT but I still 'saved' money! A great rate!
  | 04 May 2013 Report Abuse
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Love Phase Eight and have aways been pleased with the rate of cashback given however am still tracking my last cashback.....pyt due 31 June but nothing yet, Aug. Still watch this space, will still buy from them regardless as quality and fit of clothes never disappoints.
  Julia_Semmence | 28 Aug 2011 Report Abuse
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Quick to show cashback, no problem with delivery/returns or the order itself. 10/10
  loz1959 | 29 Jun 2011 Report Abuse
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Ordered a top - found it was incorrectly sized - was double the size of same top I tried in the shop. Cashback not tracked at all after 10 days. Hoping it will!
  CassG | 15 Nov 2010 Report Abuse
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A small order but still efficient service.
  cfr68 | 14 Jun 2022 Report Abuse
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Had 2 orders confirmed. When pay date has arrived cashback has been denied even though I followed instructions. Buy from House of fraser instead, same product with cashback.
  marionemma | 12 Jan 2011 Report Abuse
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Shame! I ordered two items, returned one and kept one. Phase eight therefore did not give me any cashback! That has to be wrong! I kept one item - so why no cash back for that item.
  sofacake | 11 Oct 2010 Report Abuse
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Bad experience. Refused to pay the cash back without giving any reason.
  LINDAROSE | 02 Nov 2022 Report Abuse
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Cashback ok but very poor quality clothes for the price
  hugh1001 | 30 Dec 2021 Report Abuse
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Appalling - took over a year - avoid, avoid, avoid
  SassieC | 26 Feb 2021 Report Abuse
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12 Months and not paid
  lorrainemurphycave | 01 Feb 2021 Report Abuse
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After months and months, cashback was declined for no reason
  alimcc21 | 01 Dec 2020 Report Abuse
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Don't bother, I spent £250 with Phase Eight, I've been waiting since Feb only to be told they are not honouring the offer. Very shabby treatment of a loyal customer, I'll not be shopping with them again.
  cootepa | 03 Jul 2020 Report Abuse
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Delivery service utterly dizmo and customer service has be chased 4 times to get resolved. Only buy in store in my experience as missed out on mega cashback with a lost £250 order!!
  HealthyChere | 26 Aug 2019 Report Abuse
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Declined my cashback and to make it worse the clothes I purchased weren't worth half what I paid - mass produced, flimsy rubbish
  alimcc21 | 31 May 2019 Report Abuse
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