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Get up to 2% of your purchase back
when you shop with Northern Trains
Northern Trains Reviews
Reviews and experiences from TopCashback members who have shopped with Northern Trains.
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Northern Trains Reviews
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Didn't track then didn't pay
The sale didn't track and after months of waiting via the missing claims process Northern declined the cashback due to 'not following their terms and conditions' - I didn't use a voucher so I don't understand which t & c I failed to follow.
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Northergirl | 10 Dec 2024
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Pending transactions since April…now nov
I have 5 transactions made in April 24…it is now Nov 24 and no sign of movement …would give no stars if I could
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dianed09 | 28 Nov 2024
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Pending transactions since April…now nov
I have 5 transactions made in April 24…it is now Nov 24 and no sign of movement …would give no stars if I could
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dianed09 | 28 Nov 2024
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Northern never pay the cashback
I have shopped with northern twice now here and both times they did not award the cash back as the terms were supposedly not met, even though I followed their instructions. Top cashback were very helpful but I don’t recommend buying through northern rail.
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mburroughs | 26 Nov 2024
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Extremely slow
Although it generally tracks and pays out, it takes forever. I still have transactions pending from April and it's now nearing the end of November.
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Pandora238 | 20 Nov 2024
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Very good
Use these for all my tickets almost as cash back is generally higher , also never had any missing claims that won’t get paid
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nyerun | 29 Sep 2024
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Avoid like the plague: use Chiltern Railways instead for ALL your tickets
(If I could have given them 0 stars, I would have...)
Yet another merchant who does not honour their promises: what a pity that such lying, cheating merchants are allowed to get away with it.
From the comments in this section, I can see I’m not the only customer who has been scammed in this way – luring you in with attractive cashback offers, then failing to pay up, even after a Missing Cashback Claim is submitted, with no adequate explanation. Looks like it is a bit of a trend among Rail carriers on TopCashBack, as the awful ScotRail used to employ the same tactics. It’s also a stain on TCB’s reputation that they let dishonourable merchants like this remain on the platform.
I’ll stick with Chiltern Railways in future – they sell rail tickets for any part of the country, and are reliable in paying up. Better getting 1% that always pays up, than 2% which is promised but never paid.
And for those who buy tickets on Northern - why not do the same? It would be good to stick it back to Northern, by buying your train tickets elsewhere. All we have is our own purchasing power to fight these shysters…
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J3anin3 | 24 Jul 2024
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SLOW
Multiple transactions pending, plus 4 with customer service as not tracked. I've given up on using TCB when using Northern. Shame as I use Northern Trains a lot.
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Matthx6 | 10 Jul 2024
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Reliable
Tracks reliably and pays out for tickets for any RailCo.
Only gripe is that the website displays very untidily in Edge Mobile
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ian_dent | 06 May 2024
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Always tracks and fast payout.
Tracks and fast payout.
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Tryer | 26 Apr 2024
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Cashback is good for a poor service from operator!
Always make sure I get cashback on my tickets to make up for the delays to timetables!
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stephyates7 | 05 Apr 2024
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Always tracks and superfast payout.
Always tracks and superfast payout.
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Tryer | 29 Feb 2024
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Never Tracks as soon as I sign in!
I have to log a cashback claim for Northern as their website is pretty poor, don't have this problem with other retailers.
The Cashback process is a lot like their trains being on time...poor!
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Randy818 | 13 Dec 2023
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deducts VAT even though train tickets don't have VAT
tracks quickly, but tracks as 20% below purchase price as if VAT is being subtracted despite UK train fares being zero rated for VAT
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thomashewson | 01 Dec 2023
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Cashback never tracks
I generally don't have problems with cashback tracking with any other retailer on this site, but for some reason, Nothern Trains cashback simply does not track. I've had to raise a claim for every single purchase. Given that I use it to buy all my rail tickets for my regular commutes, this is irritating to put it mildly, but the cashback rate they offer is the highest, so I'm going to persist. I wish they'd sort it out, though.
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Fougasse_ | 23 Oct 2023
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Really good ,cheap days rail travel with Northern rail
Easy to access ,straight through to Northern rails website to select cheap days out. Some trips only cost £1 but regardless i still received my Top cashback discount.
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popicorn | 07 Oct 2023
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Slow pay out
Took over 4 months to pay out on very low percentage.
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Tonyg | 01 Sep 2023
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no cashback
No cashback ever from Northern
Have used them multiple times - have had to raise tickets with Top Cashback
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Marty FGC | 17 Jun 2023
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