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when you shop with Northern Trains

Northern Trains Reviews

Reviews and experiences from TopCashback members who have shopped with Northern Trains. Log in to review

Northern Trains Reviews
	Very Slow Payout Purchases track reliably, but I have only just received the payout for transactions which took place nearly 12 months ago.
	ian_dent \| 24 Mar 2025 Report Abuse
	Very quick payout Northern trains pays out immediately never had an issue
	Martymitchell \| 23 Mar 2025 Report Abuse
	Always tracks and fast payout. Every little helps these days. Always tracks and fast payout.
	Tryer \| 04 Mar 2025 Report Abuse
	Poor I've made multiple purchases. Cashback tracked each time. Never paid despite chasing.
	Matthx6 \| 25 Feb 2025 Report Abuse
	Hasn't tracked once I purchase a ticket about once a week and it hasn't tracked once to date. I don't use discount codes and clear cookies etc, just never works
	leigh03 \| 04 Feb 2025 Report Abuse
	Rarely tracks and takes months to investigate Consistent with what others have posted here, sales often don’t track. When missing cashback claims are raised they take months to respond and then decline due to 'not following their terms and conditions'. Have had this on several occasions. No voucher or promo code used so I don't understand which t & c I failed to follow.
	Dee_eem \| 07 Jan 2025 Report Abuse
	Never failed for me yet Yes it can be slow to pay (3-4 months) but it always seems to track for me , and never any rejections…… unlike other transport providers
	nyerun \| 28 Dec 2024 Report Abuse
	Didn't track then didn't pay The sale didn't track and after months of waiting via the missing claims process Northern declined the cashback due to 'not following their terms and conditions' - I didn't use a voucher so I don't understand which t & c I failed to follow.
	Northergirl \| 10 Dec 2024 Report Abuse
	Pending transactions since April…now nov I have 5 transactions made in April 24…it is now Nov 24 and no sign of movement …would give no stars if I could
	dianed09 \| 28 Nov 2024 Report Abuse
	Pending transactions since April…now nov I have 5 transactions made in April 24…it is now Nov 24 and no sign of movement …would give no stars if I could
	dianed09 \| 28 Nov 2024 Report Abuse
	Northern never pay the cashback I have shopped with northern twice now here and both times they did not award the cash back as the terms were supposedly not met, even though I followed their instructions. Top cashback were very helpful but I don’t recommend buying through northern rail.
	mburroughs \| 26 Nov 2024 Report Abuse
	Extremely slow Although it generally tracks and pays out, it takes forever. I still have transactions pending from April and it's now nearing the end of November.
	Pandora238 \| 20 Nov 2024 Report Abuse
	Very good Use these for all my tickets almost as cash back is generally higher , also never had any missing claims that won’t get paid
	nyerun \| 29 Sep 2024 Report Abuse
	Avoid like the plague: use Chiltern Railways instead for ALL your tickets (If I could have given them 0 stars, I would have...) Yet another merchant who does not honour their promises: what a pity that such lying, cheating merchants are allowed to get away with it. From the comments in this section, I can see I’m not the only customer who has been scammed in this way – luring you in with attractive cashback offers, then failing to pay up, even after a Missing Cashback Claim is submitted, with no adequate explanation. Looks like it is a bit of a trend among Rail carriers on TopCashBack, as the awful ScotRail used to employ the same tactics. It’s also a stain on TCB’s reputation that they let dishonourable merchants like this remain on the platform. I’ll stick with Chiltern Railways in future – they sell rail tickets for any part of the country, and are reliable in paying up. Better getting 1% that always pays up, than 2% which is promised but never paid. And for those who buy tickets on Northern - why not do the same? It would be good to stick it back to Northern, by buying your train tickets elsewhere. All we have is our own purchasing power to fight these shysters…
	J3anin3 \| 24 Jul 2024 Report Abuse
	SLOW Multiple transactions pending, plus 4 with customer service as not tracked. I've given up on using TCB when using Northern. Shame as I use Northern Trains a lot.
	Matthx6 \| 10 Jul 2024 Report Abuse
	Reliable Tracks reliably and pays out for tickets for any RailCo. Only gripe is that the website displays very untidily in Edge Mobile
	ian_dent \| 06 May 2024 Report Abuse
	Always tracks and fast payout. Tracks and fast payout.
	Tryer \| 26 Apr 2024 Report Abuse
	Cashback is good for a poor service from operator! Always make sure I get cashback on my tickets to make up for the delays to timetables!
	stephyates7 \| 05 Apr 2024 Report Abuse
	Always tracks and superfast payout. Always tracks and superfast payout.
	Tryer \| 29 Feb 2024 Report Abuse
	Never Tracks as soon as I sign in! I have to log a cashback claim for Northern as their website is pretty poor, don't have this problem with other retailers. The Cashback process is a lot like their trains being on time...poor!
	Randy818 \| 13 Dec 2023 Report Abuse
	deducts VAT even though train tickets don't have VAT tracks quickly, but tracks as 20% below purchase price as if VAT is being subtracted despite UK train fares being zero rated for VAT
	thomashewson \| 01 Dec 2023 Report Abuse
	Cashback never tracks I generally don't have problems with cashback tracking with any other retailer on this site, but for some reason, Nothern Trains cashback simply does not track. I've had to raise a claim for every single purchase. Given that I use it to buy all my rail tickets for my regular commutes, this is irritating to put it mildly, but the cashback rate they offer is the highest, so I'm going to persist. I wish they'd sort it out, though.
	Fougasse_ \| 23 Oct 2023 Report Abuse
	Really good ,cheap days rail travel with Northern rail Easy to access ,straight through to Northern rails website to select cheap days out. Some trips only cost £1 but regardless i still received my Top cashback discount.
	popicorn \| 07 Oct 2023 Report Abuse
	Slow pay out Took over 4 months to pay out on very low percentage.
	Tonyg \| 01 Sep 2023 Report Abuse
	no cashback No cashback ever from Northern Have used them multiple times - have had to raise tickets with Top Cashback
	Marty FGC \| 17 Jun 2023 Report Abuse

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