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Get up to £150.00 of your purchase back when you shop with Mobiles.co.uk Join TopCashback Free
Get up to £150.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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Phone is great but STILL waiting for cashback to show up and I took the contract out 3 months ago!!!! If you are using these because the cashback is part of the deal I wouldnt bother.
  | 03 Apr 2012 Report Abuse
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4 months now still showing as 0.00 why do topcashback still deal with this company? keep well clear!
  hazzabhoy | 03 Apr 2012 Report Abuse
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Bought phone May 2011. Cashback hasn't tracked and despite several nudges, nothing has happened. Expecting £40, so very disappointed.
  karmor | 23 Mar 2012 Report Abuse
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Good site, offering excellent deals on all major networks. Managed to find a deal that was 25% cheaper than offered by the networks website.
  rpenswick1596 | 16 Feb 2012 Report Abuse
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I upgrade my Vodafone contract to iPhone 4S from mobiles.co.uk through this cashback site. It is CLEARLY mentioned that cashback amount is £40.40 for iPhone 4S - Upgrade. However, though status is CONFIRMED shown in my account, but xashback amount is £0 !!!! Don't recommend them ---
  | 12 Feb 2012 Report Abuse
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ordered the iphone 4 from this company .its know been 1 1/2 years still no cashback .now topcash back tell me it may take another several months .dont bother with Mobiles.co.uk .go elsewhere trust me why wait over 2 years......
  10191023528 | 29 Jan 2012 Report Abuse
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Still showing tracked at £0.00 cash back, still no update from Topcashback after 6 months, garbage.
  SCOTTY2K0 | 12 Jan 2012 Report Abuse
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Wow, ordered HTC Wildefire S end Nov (great phone by the way), received by courier next day! Will get cashback on rental + bonus £30.90 from TopCashBack. Tracked almost immediately but sat at pending (was beginning to think wouldn't confirm) but then went straight to payable, all within 6weeks! What can I say - great experience all round. Would recommend this retailer & TCB to anyone.
  catherine54186711 | 10 Jan 2012 Report Abuse
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Just realised that my cashback has been declined for no apparent reason. As its been more than 100 days I am unable to submit a claim with topcashback so not happy at all!!
  riverside24 | 08 Jan 2012 Report Abuse
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Everything is excellent!
  jane195 | 17 Dec 2011 Report Abuse
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AVOID USING THIS VENDOR AT ALL COSTS. Mobile phone companies generally have a bad reputation but Mobiles.co.uk live up to this and then some. Promised £50 cashback for a mobile phone contract purchase yet despite numerous nudges and messages I am now 21 months down the line with no sign of the cashback or any type of explanation why. Ridiculous. Top Cashback not exactly helped either (you get promised an update but it never, ever arrives).
  Graham_Hugill | 11 Dec 2011 Report Abuse
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Added bonus to receive cash back.
  abbimann | 09 Dec 2011 Report Abuse
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I was supposed to get my phone within 24 hours yet it took over 5 days and several calls to get it delivered. The delivery people were totally useless and lied about attempted delivery.
  it246v | 06 Dec 2011 Report Abuse
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Remarkably quick - cashback became "payable" in under a month
  mcgpie | 04 Dec 2011 Report Abuse
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The only retailer which unlockes phones before sale. Mobile arrived promptly. Cash back visable quickly, now waiting to go payable.
  terryizzy | 30 Nov 2011 Report Abuse
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Tracked quickly, then paid VERY quickly. I only got my mobile about 6 weeks ago! It's been faster cashback than some other transactions that date back to months and months ago! Well done mobiles.co.uk and Topcashback. :)
  | 23 Nov 2011 Report Abuse
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4 months and still waiting for cashback confirmation.
  explosion93 | 23 Nov 2011 Report Abuse
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so far this merchant has been useless - beware. Cashback tracked quickly -as 0£ ! and was confirmed for the same amount a few days later. Have contacted the very good cashback team but so far no action. Dont forget to cancel the ridiculous insurance and gadget support that costs a lot and is placed on your order.
  Jim_Fryatt | 21 Nov 2011 Report Abuse
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Very GOOD
  harwyn16 | 19 Nov 2011 Report Abuse
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tracked and paid quite quickly. NO hassles. Contract phone is unlocked. prompt delivery.
  kwaiting | 17 Nov 2011 Report Abuse
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Cashback declined despite the fact I do have a phone contract bought through them. Nightmare from start to finish as my phone was barred without warning from Orange as I needed to provide more I.D. Took 2 weeks to sort out. Was going to get my husbands contract through them but will definitely look elsewhere!!! AVOID LIKE THE PLAGUE
  | 16 Nov 2011 Report Abuse
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Not as expected
  Foxbrabban | 11 Nov 2011 Report Abuse
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Cash-back logged, but showed up as £0.00 on my topcashback account, sent enquiry but haven't heard anything back :( Mobiles.co.uk is still a good deal, but don't rely on getting the cash-back....
  Lanners | 03 Nov 2011 Report Abuse
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Mobiles.co.uk were advertising £40.40 cashback for the product I bought. Tracked at £30.30, would not allow me to raise an enquiry cos "this merchant tracks at.... will be uplifted etc" It didn't uplift and I only got £30.30 paid, but it paid quickly, so quite happy!
  11363737440 | 31 Oct 2011 Report Abuse
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Good amount of cashback plus was tracked and confirmed very quickly.
  Nikesh R | 29 Oct 2011 Report Abuse
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