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Get up to £25.00 of your purchase back
when you shop with Mobile Phones Direct

Mobile Phones Direct Reviews

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Take a look at the Mobile Phones Direct reviews below and you will find plenty of positive feedback from people who have shopped with the smartphone deal provider through us. Comments include “no problem with cashback and got a great deal on phone” and “great site — second time I have used and was pleased to find this great cashback offer”.

Whether it is about cashback, handsets, delivery or service, there are plenty of complimentary remarks. In terms of the cashback process, some of the comments left include “great service — cashback received within two months”, “quick cashback with no issues” and “great — roughly eight-week payout time”, while one member explained they “didn’t expect cashback as the deal was already heavily discounted but still got paid, which was a bonus”.

In terms of the products offered and service provided, TopCashback members have left feedback such as “great service, great product, swift delivery”, “phone delivered quickly, good tariff, cashback released — all good” and “excellent service and product”.

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Mobile Phones Direct Reviews
	Thank you
	PerveenAkhtar \| 08 Oct 2015 Report Abuse
	Made a purchase back in December, offer was great so I can have absolutely no complaints on that side. However my cash back claim has been rejected - conveniently over 100 days after the claim which is a bit of a joke. Not overly disappointed because the retailer probably saved me some £200 Vs renewing my contract directly through my network, nevertheless the cash back sucks.
	Rick12397 \| 27 May 2014 Report Abuse
	Don't use - never received cashback and ever though I used a different browser, with cookies etc all cleared before use they still used the get out "Another marketing channel was credited with the sale" - an appalling scam.
	rnc \| 30 Aug 2013 Report Abuse
	Had read some not so good reviews for Mobile Phones Direct, but as it was such a good offer decided just to go ahead and order. I had no problems at all, really happy with my new iPhone 4s only £26 p/m. Arrived within 48 hrs and cashback was credited to my account within the same time. Overall very happy.
	MikeandSteph2011 \| 26 Aug 2012 Report Abuse
	Didn't register my cashback at first but flagged this with the website and it all got approved. :-)
	DevonC \| 18 Jun 2018 Report Abuse
	always a problem
	badlydrawnbloke \| 30 May 2017 Report Abuse
	have to apply for cash back
	dan2ems \| 19 Sep 2016 Report Abuse
	I got my cashback but it was by no means a 'quick payer'. Take note of the wording, it says 'will become payable within 14 days of confirmation'. The problem is that it took months to be confirmed, certainly not a 'faster' payer'!!! Took 3 months for the cashback.!
	chichman \| 25 Nov 2015 Report Abuse
	nice experience
	sandip8110 \| 12 Sep 2015 Report Abuse
	I would highly advise not to purchase through this company, they give false promises, you will be continuously chasing your cash back and no one takes ownership of your issues. My first cashback I had without any difficulties. Since then I have to chase for my cashback. I have had claims from the company that I have not submitted the claim even though I had proof from mobilephonesdirect on submission claiming it to be successful. My recent cashback I should have had in October and after a number of emails and resubmissions I still have not had my money even though they have sent me an email claiming I will be paid within 14 days. At times they do not acknowledge emails and simply choose to ignore! This company is a disgrace and I will never use them again and I would recommend you guys don't either!
	\| 26 Dec 2014 Report Abuse
	take ages to pay I would avoid and use another company
	craigcal \| 13 Mar 2014 Report Abuse
	Avoid, Phone was fine but cash back was rejected due to TopCashBack apparently not being the last referrer even though i clicked through and completed the transaction using TCB, as some others have put on here they avoid paying out
	topcashjoe \| 30 Jan 2014 Report Abuse
	Hi Again, I am another member that have used mobilephonesdirect and they have wormed their way out of giving me any cash back. They claim that I did not use tab to track the purchase, even though tab had history when I submitted the claim. Unless I get a resolution, I will anyone on top cash back to avoid this site, or I am being told by others that I should have used quid co Sort them out top cash back
	korkykat \| 22 Apr 2013 Report Abuse
	As many others have stated, DO NOT EXPECT TO GET ANY CASHBACK FROM THIS MERCHANT. I expected to get £30.30 back from my transaction but it only ever tracked at £0.01 and was paid as such. Have fallen foul of TCB 100 days to lodge complaint clause so it looks like I won't be getting any more than 1p. However, the person I spoke to at the company was very helpful, the contract was the cheapest I've seen and the phone arrived promptly so it wasn't all bad. I do feel ripped off though and it is unfair to state a cashback when they seem to have no intention of paying it.
	hollykins \| 21 Feb 2012 Report Abuse
	It took many months of emails and nudges with TCB to eventually get my cashback for my mobile phone
	\| 30 Dec 2010 Report Abuse
	Hmm. They did get us the phone we wanted. Took a few weeks but they were one of the few that could do it. Then the DD bounced as they had incorrectly passed on my details to O2. My name is wrong on the contract as they passed on the wrong info to 02. Not sure how they could have fouled up when I entered all the correct info when I bought. We finally sorted most of it out with O2, but I doubt I'll be back to MPD.
	AndrewGC \| 25 Sep 2010 Report Abuse
	This is the first time I've used Mobile Phones Direct, I would say it was an in-different experience. I'd ordered a HTC Desire during a time with massive demand and a holiday period. The service, communications and the online webpage / tracking wasn't excellent. The telephone support was hit and miss, but there was some genuine people that could help. Overall, I would rate as average, its not a supplier that I'd use again. However, I did get my cashback from them. I've read the comments applied from everyone. Mine took just under 5 months, yes a bit more than the average stated by Top Cashback but at least it was honoured.
	\| 09 Sep 2010 Report Abuse
	Very slow and didn't track. I had to submit a claim to Topcashback
	mbatte \| 09 Apr 2018 Report Abuse
	Don't like to pay out
	Rammsoldat \| 06 Feb 2018 Report Abuse
	Took almost 3 months to get cashback. However, their service is excellent - quick delivery, helpful staff.
	Dellers \| 31 May 2017 Report Abuse
	I had to file a claim as they hadn't even tracked my cashback, but after a few months it was accepted and now has become payable.
	batch \| 08 Oct 2016 Report Abuse
	GOOD PRICES BUT DO NOT RELY ON CASHBACK - DECLINED TWICE
	MINER657 \| 28 Mar 2016 Report Abuse
	my cash back claim has been rejected nevertheless the cash back sucks.if u r looking for cash back this isn't a right merchant .
	\| 04 Dec 2014 Report Abuse
	Poor chasback pending for ges and then declined as I see has happened to others - rubbish. Avoid or do not include TCB in sums when working out if their contracts are good value for you.
	jazzuk777 \| 03 Sep 2014 Report Abuse
	Waiting for cashback since January, not impressed.
	Saarek \| 25 Jul 2014 Report Abuse

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