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Get up to £25.00 of your purchase back when you shop with Mobile Phones Direct Join TopCashback Free
Get up to £25.00 of your purchase back
when you shop with Mobile Phones Direct

Mobile Phones Direct Reviews

Take a look at the Mobile Phones Direct reviews below and you will find plenty of positive feedback from people who have shopped with the smartphone deal provider through us. Comments include “no problem with cashback and got a great deal on phone” and “great site — second time I have used and was pleased to find this great cashback offer”.

Whether it is about cashback, handsets, delivery or service, there are plenty of complimentary remarks. In terms of the cashback process, some of the comments left include “great service — cashback received within two months”, “quick cashback with no issues” and “great — roughly eight-week payout time”, while one member explained they “didn’t expect cashback as the deal was already heavily discounted but still got paid, which was a bonus”.

In terms of the products offered and service provided, TopCashback members have left feedback such as “great service, great product, swift delivery”, “phone delivered quickly, good tariff, cashback released — all good” and “excellent service and product”.

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Mobile Phones Direct Reviews
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Refused to pay cash back
Paid me 57p cashback when it should have been around £30. Then stated I was not eligible for cash back…. But they paid 57p. Not to be trusted.
  chrisj19 | 01 Apr 2026 Report Abuse
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Purchased on 1st January and still waiting to be paid
Taken 6 months already and I'm still waiting on my £100 cashback, Sent tickets to TCB but they just say they are waiting to be paid the money to pay me. Why are TCB still allowing this website to be offering cashback through there site if they are not paying out??
  cody123 | 09 Jun 2024 Report Abuse
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Refused to pay out
Refused to pay out as the order cannot be proved to have come through TCB. Without evidence, this is an easy excuse for this retailer to use. When buying a new phone, do not count on this vendor for cashback
  olliebujko | 31 May 2024 Report Abuse
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Still awaiting cashback
I purchased a Samsung contract from this merchant, on the basis £100 cashback would be received. I purchased phone contract on 6th December and I am still awaiting my confirmed cashback. Apparently Topcashback are chasing this up, but they haven't been paid either, in order to pass payment to me.
  Rendarella1 | 17 Apr 2024 Report Abuse
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Claimed my purchase did not come through TCB
No cashback given due to retailer claiming that my purchase did not come through TCB. Of course, TCB customer service will not act, provide all the usual reasons as to why it may not have tracked, and so will not be resolved (bear in mind I used TCB 3-4 times that day and all other purchases have tracked perfectly fine). Will not try and purchase through this merchant again.
  olliebujko | 12 Dec 2023 Report Abuse