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Get up to 10% of your purchase back
when you shop with Matalan
Matalan Reviews
Reviews and experiences from TopCashback members who have shopped with Matalan.
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Matalan Reviews
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No Payout even though says confirmed for a long long time.
Wasting my time expecting Matalan to payout.
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ssh_98 | 14 Aug 2023
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excellent service
excellent service
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Madsavo | 25 Jul 2023
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No Payout
Cashback has been sitting confirmed since 28 Apr. Why is it not moving to payable?
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ssh_98 | 12 Jul 2023
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great as always
great as always one of the best retailers i use always
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sally48ann | 11 Jul 2023
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Extremely slow getting casback
Took over a year and a half to get cashback....not much more I can say.
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loolabelle | 10 Jul 2023
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Quick and easy
The cashback was quick and easy. Got it within 05 working days.
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Varghesesaiju | 28 Jun 2023
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paid after claim raised
I had to put in a claim as it didn't track, later paid as expected
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albion7 | 22 Jun 2023
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Good product and delivery service and products and materials Good
Cashback quick and efficient
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Perkypauline55 | 17 Jun 2023
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Missing cashback
Had to chase cash back as it took a long time to come through
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squarah40 | 30 May 2023
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great as always
great as always one of the best retailers i use always
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sally48ann | 26 May 2023
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Slow
Cashback has been 'confirmed' for nearly six months and still not payed out!
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cavviemum | 17 Apr 2023
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Declined cashback
Stated TC wasn't the last site used in the transaction?
Totally incorrect but hey ho, as with everything I only ever use if its the best price anyway and don't rely on cashback in my decision making.
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Keithydee | 14 Apr 2023
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Declined !
My order tracked, but my cashback was declined without explanation, "Top Cashback" honored the amount after i submitted a complaint, I really shouldn't have to waste my time chasing money due to me ..... shame on you MATALAN, I'll think twice before buying from you again !
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ceramics98 | 10 Mar 2023
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excellent service
excellent service
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Madsavo | 09 Mar 2023
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good feedback!
everything went well
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sarahlou43 | 06 Mar 2023
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Matalan do not pay cashback when they should
I made two separate purchases with this retailer, did not use any voucher codes and none of the items I purchased were on sale. However, they rejected both of my cashback claims. The reason given - voucher code used. No explanation or justification and no option to appeal.
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Clareb1975 | 11 Feb 2023
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nice cheap clothes then cashback
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cliff1258 | 09 Jan 2023
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I was not happy that it a year to receive the cashback and that Matalan did not acknowledge the Top Casback support team during all this time
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Diet | 08 Jan 2023
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had to file missing claim and wait 1 year
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umezum | 01 Jan 2023
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Very poor, took over a year to track and then get payment agreed.
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windlepoons2 | 28 Dec 2022
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Very slow paying the cash back offered by them but got it...eventually
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N Clapham | 19 Dec 2022
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Very slow - had to submit unpaid cashback claim and took exactly 1 year for cashback to be received
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Shazacc | 18 Dec 2022
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