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when you shop with LOOKFANTASTIC

LOOKFANTASTIC Reviews

Reviews and experiences from TopCashback members who have shopped with LOOKFANTASTIC. Log in to review

LOOKFANTASTIC Reviews
	Use this app. I don’t often use this app. But it is good to know I can save some of my money when I do, hardest thing is to remember the app. It is annoying when you have just ordered something and didn’t use the app as you can save some of your money. Great deals all the time on the app.
	Kirstie01 \| 03 Aug 2024 Report Abuse
	Easy to use. Easy to use. Just purchase at Lookfantastic, I got extra money every time I use TopCashBack. I am a happy customer.
	geelec \| 01 Aug 2024 Report Abuse
	Doesn't track and refuses claim Retailer shows large amount of cashback on offer which doesn't track upon purchase and then refuses a claim. Make of it what you will..
	Jayeshdave \| 23 Jul 2024 Report Abuse
	LF doesn't track and then refusing to pay Cashback when claims are input I have been denied 2 claims from LookFanastic - one for a very expensive perfume and onw for a reasonably small order. The wording used was "The network has advised we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale. This does mean that we aren’t able to source any funds on this purchase." in both cases and I now have 2 screenshots that show that the link provided by Topcashback for LF brings up this page for a few seconds before it reverts to LF main page. Really disappointed and won't use LF again. Looking at other 1 star reviews it seems I'm not the only one.
	SPEEDBIRDA380 \| 16 Jul 2024 Report Abuse
	Don’t bother Whenever there’s a bonus offer from Quidco for Lookfantastic and I make a purchase through the site, as Iv done literally hundreds of times before (although I usually use the other big cashback site instead of this one as the cashback rates are higher, it gets rejected. All the “could be because of this and that” are totally invalid as I know the dos and donts. Last time ended up losing quite a significant amount of cashback and Quidco were no help whatsoever. It always tracks and pays out on the other site I use. It feels like Quidco lures buyers in with the bonus cashback offer the denies your cashback (or maybe just for a certain percentage of customers) to make it profitable for them. Never ever using this site for LF cashback again. It literally gets rejected every times
	tyler21p \| 13 Jul 2024 Report Abuse
	Review Totally recommended
	Boja \| 11 Jul 2024 Report Abuse
	Review Totally recommended
	Boja \| 11 Jul 2024 Report Abuse
	Rejected my claim They rejected my cashback claim. I was attracted by the high percentage of cashback and went for it however they did not tracked and even rejected my claim request. When I asked for details they pushed me to check with my cashback web. But it was the merchant rejected not the cashback site. If they were not able to offer should not put that up!
	katrinashum \| 05 Jul 2024 Report Abuse
	Purchases never tracked Purchases never tracked and refused to pay out when opened cases.
	Member1079495866952 \| 01 Jul 2024 Report Abuse
	Fast payout Fast payout
	mark_mackey \| 22 Jun 2024 Report Abuse
	Bought 3 times with LookFantastic but…. They only honoured me for the first time purchase…. Havent heard from them for the second and third time purchases. Should have purchased from other retailers!!!
	adelaide427 \| 08 Jun 2024 Report Abuse
	Favourite for all things beauty! Not only do I get all my beauty faves here at good prices, they also always have great discounts codes and high cash back, which always comes through quicker than any other retailer I use. I recommend to everyone!
	shonafrance \| 08 May 2024 Report Abuse
	They won't honour the cashback amount Had purchased through them, cashback advertised at 15%, this was all properly recorded through Top cashback. A week or so later, the merchant reduced the value by a factor of 10, so it went from £15 to £1.50. Raised as issue with Top cashback, the merchant responded with "The correct amount has been applied", without honouring the original amount. Avoid if you can.
	Member1282539532532 \| 07 May 2024 Report Abuse
	Poor Cashback should of tracked at around £5 but tracked and is now payable at £0.00. Very disappointed
	nellynshelly \| 27 Apr 2024 Report Abuse
	Paid out in a month One of the fastest payouts on TopCashback. Bought a Mother's Day Gift at the start of March, when the rate of cashback was also high.
	Londonkel \| 02 Apr 2024 Report Abuse
	50/50 chance you can get the cashback Brough couples of times via Topcashback with Lookfantastic. It is a 50/50 chance you can get a cashback. Especially during peak festival season like Black Friday. The chance your purchase is being successfully recorded is lower than 50%.
	elmahui \| 01 Apr 2024 Report Abuse
	Lookfantastic Products as per description, fast delivery, great customer service.
	AndreeaEf \| 01 Mar 2024 Report Abuse
	Cashback Refused I purchased expensive body cream from them and could have used a voucher code or an increased cashback rate. I chose the increased cashback rate and didn't use a voucher. Unfortunately they declined my expected cashback for absolutely no clear reason. I was absolutely furious and will never use Lookfantastic ever again. They have lost an extremely loyal customer.
	kmcginnity \| 27 Feb 2024 Report Abuse
	Great Quick payment no quibbling.
	kbeattie \| 23 Feb 2024 Report Abuse
	Declines cashback Beware, if your order does not track and you need to raise a claim, retailer will decline….funny how when there’s an exclusive rate of 20% cashback, purchase doesn’t track and retailer “solidly refuses” to payout and confirm purchase was made via TopCashback. Don’t bother if you’re banking on the cash back, if it’s cheaper elsewhere with a discount code, not taking into account cash back (it’s a bonus after all, not a guarantee), definitely consider going elsewhere!
	crazedsarah81 \| 18 Feb 2024 Report Abuse
	Black Friday offer not tracked 20% obviously too good to be true Despite being extra careful about purchasing directly/immediately after click through from TCB and taking screen shots at every stage, Lookfantastic have still declined my cashback. It appears this has happened to others for this offer. If there is a great offer I suggest you find an alternative that gives a guaranteed discount at time of purchase rather than taking the risk that Lookfantastic will just arbitrarily reject.
	MikeLarkin1971 \| 07 Feb 2024 Report Abuse
	Surprise Surprise, cashback not tracked and they are now refusing to pay Black Friday purchase which did not track. It was a large order and the cashback should have been around £50. I had a feeling it was going to be an issue and surprise surprise, it was. A missing cashback claim was made and they (or Top Cashback) are refusing to pay. Usual rubbish feedback from Top Cashback about clearing cookies etc, which is farcical as a smaller transaction with ASOS, made straight after this one tracked and has been confirmed. That was only £2 cashback though....... Retailers who do not pay out should be removed from the site and reviews should be "newest first" not highest ratings first!!
	PRC2000 \| 04 Feb 2024 Report Abuse
	Always issues Always seems to be an issue with this retailer. Almost every order i have to put in a missing claim, i have no issues with other retailers. When the cashback is confirmed it's never as high as you expect it to be.
	adamjm83 \| 01 Feb 2024 Report Abuse
	Best rate of percentage offered, great service Quick no problems
	Truda1007 \| 17 Jan 2024 Report Abuse
	Never tracked, and now they are refusing to pay . Don't bother. Never tracked, and now they are refusing to pay . Don't bother.
	PaulBushell \| 09 Jan 2024 Report Abuse

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