Get up to 12% of your purchase back when you shop with Iceland Join TopCashback Free
Get up to 12% of your purchase back
when you shop with Iceland

Iceland Reviews

If you’re thinking of shopping online for groceries and earning cashback in the process with us, you should take a look at the Iceland review feedback below. While there are a few negative responses, the majority of the feedback is very complimentary, with one member saying: “I would definitely rate Iceland as it was a breeze getting cashback. Top retailer in my opinion.”

Plenty of other people have commented on the cashback process, with many highlighting how quickly it tracked and was paid out, as well as how reliable they are when it comes to payment. Some of the feedback you’ll find includes “top merchant, always pays”, “fantastic fast paying supermarket”, “it was very easy to earn cashback” and “easy — always paid quickly and good offers on the cashback”.

Other Iceland reviews concentrate on the great prices and excellent delivery service offered. One shopper said: “Great prices on offers and excellent delivery — highly recommend.” Other remarks include “very easy — told me exactly when my order was coming and it came on time”, “great prices and a good service” and “excellent experience”. Log in to review

Iceland Reviews
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Refuses cash back
Really poor retailer. Every single one of my claims has been refused despite using the site and no coupons. Either needs to be removed from this site or given a warning.
  kildermorie1 | 13 Dec 2024 Report Abuse
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Good
It’s really good to know you can get cash back from your food shopping every penny helps
  Kirsty450 | 12 Dec 2024 Report Abuse
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don't rely on getting cashback
cashback declined, even after a review - i didn't use any voucher codes, i paid by card as usual - i can't figure out why. kind of frustrating because the cashback offer is why i chose to try online shopping from there... i won't be making that mistake again lol. no cashback + between the limited range and the sneaky extra charges it's not really cheaper than anywhere else. oh well...
  pusername | 06 Dec 2024 Report Abuse
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Iceland
Easy to get cashback, takes a while for it to appear in account
  Shecat | 01 Dec 2024 Report Abuse
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Waiting time to get cashback is not 'great'
Have to wait estimated 12 weeks to get cashback. This length of time is not inspiring.
  Rita C | 26 Nov 2024 Report Abuse
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Less than a month to pay out!
Quick to pay. Less than a month to reach payable.
  Tazwitch | 17 Nov 2024 Report Abuse
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rubbish
my cashback was declined, wont be using them again
  Fall3nAng3l | 13 Nov 2024 Report Abuse
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Always quick to payout
Fast payout
  mark_mackey | 13 Nov 2024 Report Abuse
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Great service and get a little cash back too can't be bad
Great service delivered to your door and a little bit of cash back too, this service is a lifeline to me
  Big_Bazza | 09 Nov 2024 Report Abuse
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Declined .... Declined ..... Declined !!!!! AGAIN !!!!
Thought i would give Iceland one last try, spent £110.00, tracked ok but then declined ..... WHY ? No voucher codes used, Nothing refunded, ALL items delivered .... as far as i am concerned Iceland can go spin ... they wont be getting another penny out of me !!!!
  blondie999 | 09 Nov 2024 Report Abuse
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iceland no longer tracking any orders
Iceland always was the most reliable for tracking and payout, however since july none of my orders have traced, i use iceland about 2x a month and so far i have 6 claims with customer service for missing / untracked iceland orders. Have not been told of any issues ,so unsure why iceland are not tracking. so be aware and keep an eye on your tracking if using iceland.
  swampduck | 02 Oct 2024 Report Abuse
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Always good to pay
Payout reliable
  mark_mackey | 22 Sep 2024 Report Abuse
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Excellent
Buying my groceries online from Iceland is fantastic. There are always lots of delivery slots to choose from and delivery is free if I spend over £40. Tracking my order is great and accurate and the delivery drivers are friendly and helpful. On top of all this Iceland pay me cashback on my orders. What's not to like about it.
  Newbygirl | 19 Sep 2024 Report Abuse
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Nice to get a little cash back
Great service and get a little cash back too can't be bad
  Big_Bazza | 19 Sep 2024 Report Abuse
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Fast cashback
Fast cashback, never had any problems
  dianediana | 18 Sep 2024 Report Abuse
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lots of declined transactions
I have lots of declined transactions with Iceland and when queried to TCB they say that it is the retailer(Iceland Foods) and when you can finally talk to Iceland they say it's TCB. Whichever it is, I did not get the payment as awarded as shown to start with (nothing) then you will suddenly get one of the transactions paid, (Very strange) That's not to say that the deals aren't good as generally they are.
  robang150 | 12 Sep 2024 Report Abuse
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I won't bother again.....
Declined cashback for no valid reason, I won't bother again, I will shop in person at my local Farm Foods from now on....
  Sporting8v | 10 Sep 2024 Report Abuse
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Keep declining for no reason!
Decline cashback for no valid reason, very rarely track cashback either!
  amiewinnie | 30 Aug 2024 Report Abuse
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Ready meals
I love the chicken and mushrooms with rice only problem I have is the container are always broken I have to remove the meal and put it into a rice. Dessert are great but please don't put hirer priced ones in the same part as the two for £4.00 ones.
  Fas65 | 26 Aug 2024 Report Abuse
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Always payout
Always payout
  mark_mackey | 15 Aug 2024 Report Abuse
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Great service
Great service and got a little bit of cash back too, can't be bad
  Big_Bazza | 14 Aug 2024 Report Abuse
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Fast cashback
Fast cashback no problems
  dianediana | 11 Aug 2024 Report Abuse
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Hit and miss.
Sometimes pays out ok. Lots of declines because they get the orders wrong and have to refund, so they decline cashback.
  Tazwitch | 05 Aug 2024 Report Abuse
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Iceland cashback and online offers
Payment usually takes four weeks to pay you your cashback. Pays everytime no fuss. Good multibuys offers if buy more, if you can afford to do this. Free delivery over a certain amount of a order £40.00 i think. Keeps me coming back. Delivery service turns up everytime within the time slot.. So a good value retailer.
  narrowboat57 | 22 Jun 2024 Report Abuse
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Got declined
Oh no didn’t get my cashback :(
  Onana | 18 Jun 2024 Report Abuse
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