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Hotter Shoes Reviews

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Reviews and experiences from TopCashback members who have shopped with Hotter Shoes. Review this merchant
Hotter Shoes Reviews
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Prompt delivery but cashback payment not made yet
  tomjarvis | 13 Aug 2010 Report Abuse
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Took a while for cashback to be realised
  stretchno1 | 31 Mar 2019 Report Abuse
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slow paying
  nannymc60 | 16 Dec 2018 Report Abuse
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took a while but cash back confirmed
  GWYNDY | 03 Apr 2018 Report Abuse
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Only just received my cashback outstanding since purchase was made in October 2017. Don't consider this being a "Faster payment" when it takes 4 months. This part of your excellent service lets you down.
  saving4fun | 16 Feb 2018 Report Abuse
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check your cashback less than half what is stated on site
  jofudg | 19 Oct 2017 Report Abuse
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Slow cashback, but reliable
  Topkitten | 16 Oct 2016 Report Abuse
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Shoes arrived quickly, and cashback tracked quickly too. However, the amount payable dropped for some random reason. It tracked, and was confirmed as £3.00, but when it became 'payable' it dropped to £0.14! I put in a claim but this was declined by the retailer without any sensible explanation. I won't be using this retailer again!
  rpm1604 | 31 Aug 2014 Report Abuse
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great shoes really comfotable
  | 15 Dec 2011 Report Abuse
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Brilliant boots - just what I wanted
  CW62 | 20 Jan 2011 Report Abuse
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Hotter very quick to confirm, wait to see how quick to pay
  binkers | 27 Aug 2010 Report Abuse
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Great products and service, but my purchase did not track. TCB attempted to resolve, but the merchant alleged the transaction could not be traced, despite my provision of the correct order reference. Meh!
  Operalover | 11 Jun 2019 Report Abuse
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Very slow at paying the cashback. Declines more that pays.
  daisytulip | 06 Mar 2019 Report Abuse
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Shoes are fine but tracking is awful. You need to raise a customer service order for most transactions.
  Heddwch | 05 Jun 2018 Report Abuse
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Tracks very slowly
  Andy142 | 14 Nov 2016 Report Abuse
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Cash back tracked immediately and is now confirmed which is fantastic, but still no shoes, three weeks after ordering, and no update from Hotter. I have had their shoes before which were lovely, that's why I went back and the cash back is a bonus, BUT delivery is sooooo slow.... I'm seriously thinking of cancelling the order now.
  juliejuly4 | 28 Apr 2011 Report Abuse
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Why is it always me? no sign of any cashback yet, 10 days after purchase, no sign of the shoes and no communication from hotter.
  Stanian | 15 Mar 2011 Report Abuse
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Tracked quickly no problem. Sent boots back for exchange, had to wait several weeks for the new item.
  Sqwizzle32 | 02 Dec 2010 Report Abuse
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Declined claim
Good items and delivered quickly, but the review is about the cashback experience. They declined my claim, even though I thought I'd been careful to follow the correct procedure
  TracyPhillips | 30 Jun 2023 Report Abuse
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No promised cashback.
I have always received the promised cashback from hotter. On this occasion non was received even though all the qualifying terms were met. I always vote with my feet so I am now a Disappointed ex customer.
  Stanian | 09 May 2023 Report Abuse
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Cashback declined despite having cleared cookies and gone directly to purchase. Would have been less than £1 but still annoying.
  hjd | 24 Jan 2021 Report Abuse
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I spent £114 in Dec 18, and £132 in June 2019 and haven't had cashback. I provided all of the order numbers but still no payout. Shame because I like their footwear.
  191Josmam | 29 Sep 2019 Report Abuse
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3rd time lucky
  H2FoaJ4BN | 11 Sep 2019 Report Abuse
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Disappointed with cash back being refused as they packed the wrong shoes and had to return them for the correct ones. This meant my cash back was declined although I bought all the shoes I ordered.
  a_dawson_moray | 25 Jul 2019 Report Abuse
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Followed the procedure to get cashback as normal, but after waiting 7 months my legitimate claim was declined.
  DMcLeish | 16 Oct 2018 Report Abuse
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