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Eufy Reviews

Reviews and experiences from TopCashback members who have shopped with Eufy. Log in to review

Eufy Reviews
	Didn't honor cashback depsite proof of purchase TopCashBack did not step in to support cashback claim. Flame advertising as multiple others share the same experience. Instead TopCashBack direct customers to their 'How to guides', clear cookies, cache etc. Despite all other refferred cashback claims being successful through other websites. Very dissapointing and shame on TopCashBack
	trid1991 \| 02 Nov 2025 Report Abuse
	excellent purchased the Eufy Omni 10 pro robot hoover , cashback was automatically paid 8 weeks later .
	PLASMA42 \| 30 Aug 2025 Report Abuse
	Poor from Eufy Multiple chases required and they did not honour the cashback despite it tracking and evidence of purchase.
	graemeraff \| 24 Aug 2025 Report Abuse
	Declined They didn’t honour the cash back link from TCB.
	CPL \| 22 Jul 2025 Report Abuse
	Long delay of delivery plus rejection of paying cash back Purchased online in late November 2024 through TopCashBack. Delivery was promised within 5-7 days of purchase, but was not received. It was not until 14 days later that I enquired with the customer service department and was told that the delivery was unsuccessful due to a missing address? After reconfirming the address, the product arrived almost a month later. After that, the cash back also disappeared. After waiting for more than 3 months, the claim was rejected. I purchased 3 cameras, a doorbell and a vacuum cleaner in two separate purchases. Very disappointing experience.
	nldwl \| 07 May 2025 Report Abuse
	Declined Cashback Made purchase using top cashback code and Eufy declined cashback months after purchase. Pointless them offering discount codes and being on Top cash back
	Save the pennies \| 15 Mar 2025 Report Abuse
	Doesn't pay cashback 3x separate transactions, all completed legitimately but decline each one.
	Mark_Emerson \| 06 Mar 2025 Report Abuse
	Doesnt pay cashback Both Cashback orders were declined after many many months of waiting I have the products but received no Cashback
	Samsdosh \| 02 Mar 2025 Report Abuse
	Ignores Cashback Claims Bought the E330 Professional Camera series, using the cashback offer and exclusive TopCashBack Promo Code. The cashback didn't track, and I've now been waiting 6+ months for them to respond to my claim! Don't hold your breath that you'll get cashback from EUFY, very poor!
	Member10102601869344 \| 05 Jan 2025 Report Abuse
	They refused to honour the cashback! I bought the top of the range S1 robot, for £1400 and they are refusing to honour the claim for 10% - beware as you are unlikely to get the advertised cashback.
	CAMcD \| 04 Nov 2024 Report Abuse
	Total scam , no cashback from eufy and rejected claim no cashback from eufy and rejected claim
	Syeda mishal zahra \| 21 Aug 2024 Report Abuse
	Paid within 30 days Received cashback quite fast and even worked with a discount code too.
	Finex \| 04 Jun 2024 Report Abuse
	NO CASHBACK & IGNORES Claims! Don't waste your time expecting cashback! I made 2 purchases - neither tracked and claims have been IGNORED for months on end! I have no idea why TopCashback allow them to remain on here! BIG problems with reliability of products too - Doorbell camera battery unreliable and charge doesn't tally with what it says in the App + outdoor camera has intermittent fault where the date watermark shows the wrong date (by 1 or sometimes 2 dates) which puts the recordings into the wrong day too! AVOID! - Your UNLIKELY to get ANY cashback but may well receive dodgy products and likely to get disappointment and frustration!
	TGM55 \| 10 Apr 2024 Report Abuse
	COMPLETE WASTE OF TIME - DON'T BOTHER! Expecting Cashback? - DON'T BOTHER! - Totally USELESS! - NEVER TRACKS and they just IGNORE CLAIMS!!!! 2 Purchases from months ago - neither tracked and no sign of the claims being dealt with! If I ever buy Eufy products again I will just buy from Amazon and avoid the frustration of waiting for cashback that NEVER ARRIVES! A complete WASTE OF TIME and effort!
	TGM55 \| 08 Mar 2024 Report Abuse
	Quick tracking and payout Tracked and cashback paid out very quickly. I’ve already spent it!
	sueg16 \| 07 Jan 2024 Report Abuse
	DOES NOT TRACK! I've made 2 separate purchases using different browsers - cookies cleared, ad blocker off etc. - DOES NOT TRACK!!!!! The HD doorbell camera I bought has battery/charging issues - when you charge it, the light turns blue to indicate full charge and the App says 100% - 30 mins later (without any activations) it was down to 68% - its supposed to last MONTHS on each charge, but losing a third of the charge in just half-an-hour means it won't even last one day! I thought I'd been unlucky and got a faulty one but a friend who also bought the same model (and says their cashback also FAILED TO TRACK) says their one is the same - says it's fully charged but then loses between 25-40% in a couple of hours! Maybe a dodgy batch?
	TGM55 \| 19 Nov 2023 Report Abuse
	Quick to track and become payable. If only all retailers were this speedy.
	m_lad \| 23 Feb 2022 Report Abuse
	Still waiting for my cashback for 2 purchases
	amanda_mkuk \| 31 Jan 2022 Report Abuse
	Didn't track despite following the link and staying on the website throughout the entire purchase journey. Raised a claim and had it denied. Jokers
	Member11103087625132 \| 19 Jan 2022 Report Abuse
	Very happy with the security Cameras and door bell purchased. It’s something that has just been integrated into our daily lives.
	Lazaruslong \| 10 Apr 2021 Report Abuse
	Didnt track and had to email Eufy a few times. Tracked after 4 months.
	smyoung1 \| 01 Jan 2021 Report Abuse

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