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E.ON (Domestic) Reviews
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Reviews and experiences from TopCashback members who have shopped with E.ON (Domestic).
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E.ON (Domestic) Reviews
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So far, I have had a couple of communications from the retailer, giving useful information, but I have not yet had a reason to find fault, nor time to do so.
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BillJimTed | 03 Sep 2010
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my switch went smoothly, e-on kept me well informed, cashback showing £30 but should rise to £55 on pay-out
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| 25 Aug 2010
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Only tracked £30 when it should have been £55. had to make a claim but don`t expect to recieve the missing cashback
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| 14 Aug 2010
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Been waiting since the 26th November 2020 and still pending.
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davejo9191 | 26 Jan 2021
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6 months and counting from an estimate of 12 weeks this really isnt good enough... they are a pain to speak to as well.
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IanClark | 26 Mar 2013
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Eon have cost us a fortune! Switched over oct 2011 on dual fuel. They messed up with the electric so spent winter months on old supplier's variable rate before being connected. And eventhough they messed up they refused to honour MY cashback! All in all a disappointment and will be switching away asap.
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Soopsie | 04 Jan 2013
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Just to update my comments. After submitting a claim with TCB the full amount of £55 was payable within 2days. Very pleased with end result.
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fortune22 | 23 Sep 2010
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Tracked at £30 and did not uplift to £55 even when payable. Have now submitted a claim so will have to wait and see. Seems to be a bit hit and miss who gets the full amount.
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fortune22 | 16 Sep 2010
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Fast tracking and hope the experience of switching goes without problem. Unable to rate all items above yet as the process is not yet complete.
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| 24 Jul 2010
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tracked and confimed ok.just awaiting payment.
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suzieq44 | 09 Jul 2010
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Still wating for that duel fuel cashback, from april 2012
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torsal | 07 Oct 2013
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I signed up via tcb,the cashback was soon visible ,but was then taken away for no apparent reason.I have lodged query with tcb but have heard nothing.
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| 04 Mar 2012
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Changed supplier in August 2011 because of the cashback offer. The transfer took place early October but the cash back has not been received yet, despite 2 nudges!!
Not very happy
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Mrs_Thames | 16 Jan 2012
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Anyone else have difficulty trying to get onto the E-on website. Click for a quote for Domestic Duel Fuel and it just says "undertaking maintenance, come back noon Sunday" doesn't say which Sunday, but I have been trying for 4 weeks now. I don;t know why TCB have accepted this offer on their site when they are clearly not doing as they are advertising. Think E-on are using the site for advertising only and not offering Cashback. If you ring e-on they say they have no problems and can quote you on the phone - but with no Cashback. Whats the point?
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MOTHER1929 | 30 Oct 2011
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I don't know about anyone else, but I have been trying to obtain a quote from E-on for 3 weeks now through TCB but all the website says is "unavailable to give quote as maintainance taking place and will re-open noon Sunday". Which Sunday is that as three have passed since I have been trying. Have rang e-on who say nothing wrong with their site! But they can give me a quote on the phone - but cannot give cashback. What is the point in that?
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MOTHER1929 | 18 Oct 2011
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Did not track so had to put a manual claim in, it was paid in the end. £25 for a single fuel.
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Neil9313 | 10 Jun 2011
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After 30 mins of filling in my details, all I got was this error:
Webserver error.
Please try again later or, if you'd like to talk to someone sooner about switching to us, call us on 0800 051 0760, Monday to Friday 8am-8pm, Saturday 8am-6pm, or contact us.
I am assuming tht when I call the number I will not be getting any cashback when they sign me up. Neat trick.
I'm using firefox browser, abd did everything right.
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| 06 Jun 2011
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Sign up offer was £65-65, I have only been credited with £50-50. Hope this will be rectified.
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davidbrightman | 01 Feb 2011
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Just to update on my previous comment where my cashback in June 2010 only tracked (and paid out) at £30 instead of £55, TCB have now sorted out the remaining money for me, much to my satisfaction! So it looks like patience does pay off here. Many thanks to TCB for sorting it out! Great service!
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stroppymare | 12 Jan 2011
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Simple site to use and Cashback paid promptly.
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Sporticus | 31 Dec 2010
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Purports to offer a measly £10 for dual fuel but website quote never available - you are advised to telephone an 0800 number - so no cashback!!!
Exactly the same happens on another casback site E.On is cheating the system.
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| 24 Nov 2010
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No problems in receiving cash-back, pleasure doing business.
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scotmac | 01 Oct 2010
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Mine tracked at the full £55 very quickly
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Delta9 | 01 Oct 2010
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I am still waiting for my cashback after 14 months even after repeated claims and promises to sort it out. Do not use this merchant for solely cashback reasons.
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copyright | 01 Oct 2010
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