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EE Home Broadband - New Customers Reviews

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Reviews and experiences from TopCashback members who have shopped with EE Home Broadband - New Customers. Review this merchant

EE Home Broadband - New Customers Reviews
	incorrect cash back being given. Would not have purchased at amount showing as due.
	jimar5054 \| 23 Aug 2017 Report Abuse
	Do not pay the full amount advertised .
	Broughton1 \| 11 Aug 2017 Report Abuse
	EE have been very crafty. the total cashback was supposed to be £150 but they have only given £50 as payable in the transaction. i have tried to get topcashback to look into this but they too are not doing anything about it. I will take it to the trading standards
	Angelwings \| 02 Aug 2017 Report Abuse
	Received an email today, stating that I'll receive £150 exclusive cashback through this link, if I sign up withing 24hrs. I've now signed an 18 month contract and there's only £50 showing in my pending transactions. Looking at other reviews, I'm not even expecting this £50 to be paid. I've had a similar experience with another email referal link that's not gone through.
	abes2000 \| 02 Aug 2017 Report Abuse
	Still waiting for payout
	Elaine_Hasan \| 11 May 2017 Report Abuse
	Not good at all. Signed up for a deal with £150 cashback. The payable amount is only showing as £50. Been disputing since early March and still not resolved
	113788842444 \| 04 May 2017 Report Abuse
	The new cashback of £125 is a gimmick. After selecting your deal on the EE webpage, you are prompted with a note in a window that say "unable to process request" and asks you to ring them to finish transaction. Obviously as soon as you ring to make transaction, you loose the cashback. Very crafty
	fazlulkhair \| 18 Apr 2017 Report Abuse
	EE refused to paid cashback with no valid reason. All procedures were followed
	Tank16 \| 31 Mar 2017 Report Abuse
	Failed to track so submitted a cashbook claim but to no avail - apparently 'correct commission' was awarded but nothing has shown in my account.
	Kooper \| 31 Mar 2017 Report Abuse
	Terrible Merchant, top cash back lies and never pays what they promise. Always lower the amount by £15-£20 and pretend to be the highest paying.
	proarora \| 13 Feb 2017 Report Abuse
	Would love to give this one star as I have just had confirmed that I wont be receiving my £147.45 cashback as I cancelled my order. This is a downright lie and in my opinion they are fraudsters. Unfortunately I have signed up for 18 months but the date will be in my calendar to cancel as soon as I possibly can. Cannot be said for Topcashback who are getting the boot now!!
	Kmcq14 \| 06 Feb 2017 Report Abuse
	Not great, they paid but took 7 months
	iangmccall \| 29 Aug 2016 Report Abuse
	don't go near EE/Orange you will regret it, topcashback never gave up pursuing my cashback 10/10 for TCB. P.S. I had to give EE one star ONLY because you cannot submit feedback without a star otherwise I wouldn't give any start to EE
	ecoms \| 21 Aug 2015 Report Abuse
	It took far too long for the cash back payment to be more. Broadband taken in Jaiary and payment payable in July. Unacceptable long period of time.
	Alujay_Banks \| 03 Jul 2015 Report Abuse
	6 months down the line, approved months ago, still not paid.
	Hamlo \| 02 Jul 2015 Report Abuse
	Horrendous. The tracking shows in 2 parts with the only part yet to be confirmed tracking at the exact rate for mobile broadband not for the £101 due for home broadband. Still challenging the issue more than 2 months on. Sister did the same deal and still chasing as well. Shame I can't get EE less than 1 star, but that 1 star is given very begrudgingly.
	Rotti888 \| 16 Feb 2015 Report Abuse
	Long story short, signed up to get the £101 cashback on 07 Oct 2013, and despite still being with EE, they have declined to recognise that I tool out my broadband with them via tcb.This has been lodged as a missing claim but they have been unable to do anything despite me providing all requested references.I can see most people have had a good experience, but just wanted to put it out there that not everyone is so lucky, so beware and make sure you keep hold of any references for your transaction.
	Bosh996 \| 13 Feb 2015 Report Abuse
	I ordered broadband factoring the cost of cashback. I have been through full contract but still haven't received cashback. 13 months on still waiting for cashback. On top of it, I was wrongly charged £83.0 after moving to sky as early termination fee eventhough I was in 12 month contract. After few phone calls, they agreed to return me the money but will have to wait for month to get it back.
	njethmalani \| 02 Dec 2014 Report Abuse
	Website says they transfer your number but they actually allocate a new one without telling you. Once you realise people are not able to call you, you call EE customer services who insist the service is working. They then reveal you have a new number and the old one cannot be retrieved. When you protest they lie and blame your old provider. Additionally the cashback, while apparently generous, i still unconfirmed. AVOID LIKE EBOLA.
	sat0198 \| 28 Nov 2014 Report Abuse
	EE product fine but no cashback was tracked or offered despite providing all the relevant purchase information.
	\| 21 Nov 2014 Report Abuse
	cashback refused even though all criteria met - do not use this merchant if you are purchasing based on cashback.
	sharmac \| 01 Nov 2014 Report Abuse
	Worst of the worst broadband ever used. Avoid at all cost!!!
	WinterCloud \| 24 Sep 2014 Report Abuse
	Got the broadband deal but not cash back for some unknown reason!
	orm78orm \| 06 Jul 2014 Report Abuse
	Joined early December. Never tracked. Submitted claim two months ago, still nothing. It hasn't even tracked let alone reached payable. Avoid!
	izpants \| 08 Jun 2014 Report Abuse
	Beware i'm been with ee for almost a year,i'm still waiting £120.00 Cashback.Topcashback keeps saying they are trying to track the money from ee. Also it show on the topcashback site that cashback is not guaranteed,for me that is misleading because if a knew that I will not have ee broadband in the first place.I don't want to put people off maybe it just me that had this problem claiming the cashback.
	\| 11 May 2014 Report Abuse

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