Get up to £26.25 of your purchase back when you shop with Direct Line Car Insurance Join TopCashback Free
Get up to £26.25 of your purchase back
when you shop with Direct Line Car Insurance

Direct Line Car Insurance Reviews

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If you are thinking of taking out car insurance with Direct Line and want to see what other TopCashback members have said about them, you should take a look at the feedback you will find below. As well as the speed at which their cashback was paid out, people who have chosen to leave Direct Line Car Insurance reviews have also highlighted such things as the company’s customer service and their competitive quotes. One delighted member said: “Couldn’t be happier with their customer service and, of course, the competitive quote for car insurance.”

Other remarks you will find include “joined Direct Line as they offered the best insurance for me” and “good professional experience, prompt payment of cashback”. You will find plenty of other feedback on the subject of cashback, including comments such as “cashback weeks earlier than expected”, “easy to get cashback with Direct Line insurance” and “cashback received within time frame”. If you take a look at Direct Line Car Insurance review feedback on Trustpilot, you will find it is mixed. However, one customer said: “The customer service team is sincerely the best team of any company in this country. I cannot fault this company in any way.” High praise indeed.

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Direct Line Car Insurance Reviews
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slow to pay out
  patrickmc7710 | 03 Feb 2017 Report Abuse
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Needed to lodge a claim for missing cashback, but after 6 months I got my £50. Now lodging a claim for next years cashback...
  Slimdog | 10 Dec 2016 Report Abuse
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Easy to gain the cashback but took a very long time before payable.
  toddcooper13 | 20 Nov 2016 Report Abuse
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Takes a long time for the cash back to arrive - but it does eventually !
  Gonger | 20 Nov 2016 Report Abuse
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Was awful had to wait ages and made several phonecalls to them
  onyx260 | 22 Apr 2016 Report Abuse
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Very slow - almost 6 months to get the cashback
  | 20 Mar 2016 Report Abuse
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No problem with insurance company however cash back took 6 months to be received.
  | 15 Mar 2016 Report Abuse
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Finally got the cashback two month longer than originally advised but happy now after all it is free cashback earned.
  Tracy1412 | 13 Mar 2016 Report Abuse
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takes a long time to get cash back.
  ashamliwala | 19 Feb 2016 Report Abuse
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Finally after 7 months of chasing I have received my cashback, husband received his within 2 months, no logic to this.
  AHKENT | 05 Feb 2016 Report Abuse
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Takes a long time to get the cashback
  Shellamanda | 30 Jan 2016 Report Abuse
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Payout is planned to be and is slow but it was paid which is the main thing!
  Kalvin Sargeant | 23 Jan 2016 Report Abuse
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Followed instructions to ensure I got cashback but after 5 months it has now shown as declined. Hard to recall circumstances of the transaction after all this time and therefore feel I cannot query this. Disappointed as it was over £40 however not surprised as in the last year more and more transactions are being declined. After using topcashback for several years very successfully it now seems that companies are luring us with offers then declining at a later date. Would advise caution if taking up this offer and suggest recording everything for future reference should you get a 'declined'!!!
  mumof4 | 24 Mar 2014 Report Abuse
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Will my cashback ever become payable??? Bought car insurance in june when it was at £75 which thought great as my annual premium including this was only just over £100! Cashback tracked fine and was showing payable in 26 weeks but it has now jumped up to 34 weeks, surely it doesn't take over 6 months to track! And i'm not even paying monthly, I have paid Direct Line the full annual premium so don't understand why it's taking so long!
  bugsey34 | 11 Nov 2013 Report Abuse
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I had to raise a claim for missing cashback and I had to chase my claim due to the time taken to investigate
  paddymurphy3107 | 04 Dec 2021 Report Abuse
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A very slow process
  sandra9445 | 07 Feb 2020 Report Abuse
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Very slow payout after taking out insurance policy ~9 months
  igreasby | 16 Sep 2019 Report Abuse
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slow payer
  gromit21 | 22 Jun 2019 Report Abuse
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Took a few days short of ten months to pay out. First and last time.
  glennboy | 04 Dec 2018 Report Abuse
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Cover looks good, but despite all they hype they were quite expensive for me and had the highest excess also. I suppose u do end up paying for all those extras which are 'free'. Not good value for someone with no accidents and no claims for over 15 years....in fact almost £100 more than a similar quote I got elsewhere...with the added 'freebies'..
  phila9 | 19 Nov 2018 Report Abuse
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took almost 6 months to come through!!!
  lukefairbrass | 06 Feb 2017 Report Abuse
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good cashback but 26 weeks is a long time to wait for it
  | 10 Nov 2016 Report Abuse
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Took a LONG time to come through
  Jedwards13 | 16 Aug 2016 Report Abuse
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It has taken 7 months and a lot of chasing to get my cashback
  Jazzman1411 | 15 Aug 2016 Report Abuse
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Very slow payer, 6 months + but good deals if you dont mind very long wait
  Acsgill | 28 Mar 2016 Report Abuse
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