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DFDS Seaways Reviews

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Reviews and experiences from TopCashback members who have shopped with DFDS Seaways. Review this merchant

DFDS Seaways Reviews
	DFDS refuse to pay then pretend they've lost your booking details
	racheljack1 \| 01 Sep 2016 Report Abuse
	Got declined - yet have proof of purchase.Would have given zero stars, but one is the minimum!
	Mikexx \| 06 Aug 2016 Report Abuse
	DFDS refused to pay my cashbach after I submitted my genuine claim, not impressed
	StuckInIpswich \| 27 Jun 2016 Report Abuse
	One star is too good. Cashback didn't track - lodged a claim - DFDS came back and said they wouldn't trace the sale?!? I provided the relevant information and even offered to send a copy of the booking reference. I will use P&O for my Ferry crossings in future. Way to close a customer over £7. DFDS you should be ashamed.
	markovian \| 27 Apr 2016 Report Abuse
	After some 20+ Dover Ferry crossings my last booking initially showed cashback earned but was "declined" some days later. Have been advised it may take several months to get a response via various intermediaries Top cashback uses so do not assume you will get any cash back. Pity previously claims have been paid fairly quickly but no telling whether you get it any more! Have lodged complaint but have to wait now so will need to see if there are any other deals available
	boots1230_2 \| 19 Mar 2016 Report Abuse
	Cashback refused
	macs3 \| 14 Mar 2016 Report Abuse
	Very Poor Experience - £7.35 Cashback tracked correctly - Then it was declined 2 days after returning from holiday! Very disappointed in DFDS
	\| 22 Dec 2015 Report Abuse
	Did not give me
	timinata \| 14 Dec 2015 Report Abuse

	burt1 \| 15 Nov 2015 Report Abuse
	Created: 02 Sep 2015 Claim Status: Waiting for Member Comments Merchant: DFDS Seaways Order Date: 28 Aug 2015 Offer Title: North Sea Ferry Crossings Purchase Value: £364.00 Expected Cashback: £18.20 No cashback from this merchant for the fourth time TopCashback
	Disappointed with DFDS as apparently they can't find my order despite valid Order number has been provided??
	491822 \| 22 Oct 2015 Report Abuse
	Rubbish!!! Cash back declined, without ant reason. Have been on many DFDS mini cruises always good . First time booking through top cash back so not sure what the problem was, an explenation would have ben nice,
	KarenKeedy \| 06 Sep 2015 Report Abuse
	I purchased a ferry ticket with DFDS via topcashback, and never seen the promised 7 GBP cash back. Submitted a complaint with all relevant info proving the purchase, but a month later still nothing. Disappointing. As a recent topcashback sign-up, frankly it is making me lose trust in the whole concept.
	ohsuperb \| 25 Mar 2015 Report Abuse
	Dfds declined cashback on a genuine transaction through topcashback. Topcahback no use in informing me why!
	gfrench39 \| 05 Mar 2015 Report Abuse
	This provider is getting worse and worse. Last few transaction have been reject with no good reason. I have not had any problem with P&O as yet, so will be using them more from now on. I hope this helps!
	jpyhyk \| 02 Mar 2015 Report Abuse
	This merchant is getting worse and worse. I have now had 2 failed tranactions, one with the excuse that they cannot trace the reference number. I think I will be using P&O from now on since I have not had a failed transaction from them!
	jpyhyk \| 12 Feb 2015 Report Abuse
	Cashback declined on genuine tracked transaction
	nrmsp104 \| 17 Nov 2014 Report Abuse
	Rejected cashback with no reason given. Hey ho
	YourITHelp \| 11 Dec 2013 Report Abuse
	Obvious from the comments below that this is a cashback scam. Cashback always closes at £0.00. Useless cut an paste comments from TCB despite the fact that it is obvious what DFDS are doing. DO NOT rely on cashback from DFDS.
	tonytimber \| 30 Nov 2012 Report Abuse
	Having found that the Cash Back had not been recorded I submitted a claim. I then received notification that it had been sorted with a proviso that it may in the future be returned to zero cash back. Closed claim next day changed to zero cash back. Now looking to spend around £280 to book a ferry to Ireland work out who will NOT get the buisness.
	dave2951 \| 19 Feb 2012 Report Abuse
	This cruise was the worst one I had experienced. The ship rocked so much that I was seasick for the whole time onboard and couldn't get any sleep or consume much food. Also, the buffet food they offer in their seven seas restaurant is a total ripoff for the price they are charging you bearing in mind that the price does not even offer you basic tea or coffee. It costs £2.50 for a bottle of water. I find it is unacceptable and despicable that hot drinks are not included in a £26 buffet plus the customer service is appalling from the waitresses. Don't query the price with them cos they do not like it. As with the food, don't expect anything spectacular or expensive, just something you can eat from normal supermarkets and there were flies hovering over the cold food and desserts which was disgusting. Oh and they only allow you to have 2 hours to eat so it wasn't a relaxing dinner at all. The worst thing about this company is they are irresponsible and deceiving. They will not own up to their staff's mistakes even though they admit their staff gave you misleading information causing financial loss to the customer. I would strongly NOT recommend this company to anybody at all. P&O is much much better. STEER CLEAR OF THIS COMPANY!!
	Dan123 \| 15 Dec 2010 Report Abuse
	Would not recommend counting on cashback with DFDS. Very happy with the product but neither of my two purchases tracked. The first purchase paid out after being chased but many months afterwards. The second purchase despite extensive proof DFDS flatly refused to pay out. They then claimed cashback was paid somewhere else for my purchase. It wasn't. Well.... not to me at any other cashback site, and DFDS wouldn't provide details of where else they thought they had paid it. I had screenshots proving the transaction they refused to apy but this made no difference to DFDS. The important thing here, is that Topcashback were absolutely wonderful in the efforts they made at my request trying to get this cashback. They went far beyond what I could have expected. I will happily continue making other purchases through Topcashback so that hopefully they will be able to earn on other tranactions as a thankyou. Thank you again to Topcashback.
	h15t0r1an \| 31 Dec 2013 Report Abuse
	Booked Cruise in March - taken in April - cash-back confirmed and due to be paid end of May....still sitting as confirmed 31st July. Not impressed, as others here have found slow or non-payment to be the case too
	Lolabelle \| 31 Jul 2010 Report Abuse
	I have just booked the Ferry unfortunately there is not any cash back after I followed the link.
	mue \| 22 May 2010 Report Abuse
	OK. Would recommend.
	\| 19 Apr 2010 Report Abuse
	great tracking
	hitchy \| 13 Apr 2010 Report Abuse

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