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Currys Reviews

Reviews and experiences from TopCashback members who have shopped with Currys. Log in to review

Currys Reviews
	Did not track at all for cashback. Lodged a missing claim which picked up the transaction and even specified the order number, but Currys refused to pay. Interesting to see that many of the poorer reviews are the more recent ones!
	r1chgay \| 18 Dec 2014 Report Abuse
	good product but not a faster paying merchant
	wall2013 \| 14 Dec 2014 Report Abuse
	ordered a grill for 80 pounds and then 1hr later ordered a washing machine for 550 pounds after re-clicking through TopCashBack. The washing machine NOT TRACKED. I lodged a claim and TopCashBack gave their generic response that the claim was declined with out any reason. I find it hard to believe any real investigation has taken place. VERY DISAPPOINTING
	shinken1 \| 09 Dec 2014 Report Abuse
	I brought a laptop back on 27 august. I never got the cash back, lodged a complaint on the 2nd of September as the transaction still hadn't registered. and still waiting for the issue to be resolved its now the 3rd December. Not very impressed at all.
	mr_miggs \| 03 Dec 2014 Report Abuse
	I selected to receive cash back for reserving and collecting two items, one of which was a new television that should have earned me a decent amount of cash back. Both of the items I reserved were collected from the store I selected and paid for in full. My transactions were tracked and the cash back was shown as "pending" in my account. Despite all of this, Curry's have declined my cashback and topcashback have advised they are unable to help with this as I don't have an order number. You are not given an order number when you reserve an item, only a reservation number! I have offered multiple times to provide proof of purchase, but topcashback continue to say I must provide an order number.
	Sarahh2406 \| 02 Dec 2014 Report Abuse
	I'm not happy, Curry's have failed to acknowledge my purchase and therefore no cashback is showing. I have raised a claim and provided the order no etc so the proof is there for all to see but I have received no updates from Top Cashback on the issue. I have also sent several nudges but nothing...I won't be using Curry's again as this seems very underhand.
	Panda25 \| 28 Nov 2014 Report Abuse
	Always worth checking Currys as they are now competitive with online deals. Never had an issue with cashback.
	\| 24 Nov 2014 Report Abuse
	Hard sell at store and then on-line to buy everything under the sun. Not fast tracking. 26 days later and still sitting in pending. Placed a further order that didn't track. Will sacrifice cashback for better service in future.
	blackfamily \| 22 Nov 2014 Report Abuse
	tracked super fast but for the wrong...lower...amount not impressed 3 quid instead of 18 uuuum not sure if this cash back malarkey is worth the hassle
	beachgazer \| 21 Nov 2014 Report Abuse
	Bought an undercounter fridge and everything looked fine - however although the cashback confirmed 2+ months ago still to get it. I also bought an Indesit washing machine from them 3 weeks ago - they had a 10% cashback on Indesit washing machines but they have not confirmed the transaction yet an I do not feel very optimistic about it. I also want to order a dishwasher from them but after all I am very sceptical if I will proceed. Apart from the cashback issues mentioned above prompt delivery and good product values.
	\| 16 Nov 2014 Report Abuse
	Declined for no reason. Only went with Currys for the cashback as they are not the cheapest. Won't bother again.
	leswithe \| 27 Oct 2014 Report Abuse
	Didn't track at all, lodged a claim and currently waiting for an update. Hopefully I get my cashback sometime soon.
	Elledee22 \| 24 Oct 2014 Report Abuse
	Ordered a tumble dryer the purchase and delivery of which was fine. Cashback did not track and 8 months after making a claim they are declining the payment because they didn't recognise TCB as the last merchant I went through. This is absolute nonsense and by reading other reviews it seems this is a common excuse they use for not paying up. Used Currys as I thought they were a reputable retailer, but clearly they are not. Will avoid in future.
	swiper \| 23 Oct 2014 Report Abuse
	Currys seem to think Topcashback wasn't the last place I was referred to the website even though time of clicking to receiving an order acknowledgment email was 4 minutes..rubbish! Won't be buying from them again, will go elsewhere where the cashback actually works.
	st149 \| 03 Oct 2014 Report Abuse
	Very poor, I responded to their "10% cashback on Bosch washer" promotion to find that the transaction didn't track and has been placed on ice - Avoid
	Loxy \| 16 Sep 2014 Report Abuse
	Still waiting for the merchant to respond, well over 6 months ago....
	irishpaddy67 \| 15 Sep 2014 Report Abuse
	Appalling customer service. Received a faulty integrated fridge freezer and had to make numerous abortive telephone calls to try and get a replacement. Promised calls back never came. Left without a working fridge freezer for a week and eventually after promising a replacement within 24 hours, came back to me after 48 hours to say that model was no longer in stock. I would never deal with them again. So much apathy it was unbelievable.
	dizzydi \| 12 Sep 2014 Report Abuse
	'Another marketing channel was credited with the sale'. Rubbish!!
	bri \| 08 Sep 2014 Report Abuse
	I have purchased on 3 separate occasions from Currys. The first 2 purchases were a disaster in terms of cashback. Despite providing all information required and lodging claims I ended up with nothing. The third purchase is on-going however past experience suggests I shouldn't hold my breath.
	yugpo561 \| 05 Sep 2014 Report Abuse
	Transaction tracked but cashback ultimately declined - no reason given.
	Ianbig \| 01 Sep 2014 Report Abuse
	After seeing all the positive reviews I thought I'd give currys a try. Bought new fridge freezer, went through top cashback & claim did not track. Put missing claim form in & have been given the excuse that the network didnt recognise top cashback as the last merchant I went through. Considering that was the only merchant I went through I am very disappointed - top cashback don't seem interested in trying to help either. Shouldn't have bothered.
	\| 27 Aug 2014 Report Abuse
	ordered dishwasher through Currys but it was being delivered directly from the manufacturer. I requested the delivery date for 12 days ahead of the order. However, the following morning after placing the order I realised that I needed to change the day from the monday to the friday before - you cannot believe the hastle, Currys said I had to contact manufacturer, when I did this they told me that they only dealt with trade and I needed to go back to Currys and so the 'bat and ball' game began. Needless to say I was unable to get through to anyone to change the delivery date - I just hope nothing goes wrong with the machine now as I have no confidence in getting anything sorted. Will never use currys again out of choice
	neetnpete \| 11 Aug 2014 Report Abuse
	Click and collect cashback declined. I can't be bothered to chase for 50p, will just buy elsewhere in future.
	leswithe \| 01 Aug 2014 Report Abuse
	Pays out fine as long as the sales assistant bothers to put the transaction through as a collect in store. Far too many of them do not do this and trying to get Currys to pay is afterwards is virtually impossible.
	scarymonkey \| 28 Jul 2014 Report Abuse
	Did not work for me. Order & collect, purchase completed and CB, though initially tracked correctly, was eventually declined. I failed to notice that this had happened and now over 100 days. I suggest users to keep a close eye on progress.
	MarcoP \| 15 Jun 2014 Report Abuse

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