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Craghoppers Reviews
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Reviews and experiences from TopCashback members who have shopped with Craghoppers.
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Craghoppers Reviews
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I would shop here again but found the items cheaper elsewhere, although I thought it would be cheaper direct from merchant!!??
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merlotgirl | 24 Jan 2011
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Did not track initially but top cashback sorted this out eventually. Good cashback even on sale items so would use again.
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sarahs8476 | 06 Jan 2011
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Maybe slightly higher cashback would be good.
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electriclinux | 05 Dec 2010
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Tracked within hours of the order and confirmed as quickly as they delivered, which was within a couple of working days. Great experience so far.
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Mikethack | 18 Aug 2010
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Cashback tracked quickly and confirmed soon after that. It was my first purchase with Craghoppers directly (previously purchased it via Debenhams) and half my order, after being confirmed, was cancelled by the merchant because there was not enough stock. I was really disappointed because I had to pay £5 shipping & handling for two items of clothing rather than for 5 items that I ordered.
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Zana711 | 31 Aug 2010
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Click through didn't register & took a long time to resolve via customer services team (did become payable promptly once it did show up though)
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ciorstaidh | 26 Apr 2018
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Transaction did not track. So now I wait and see if it does eventually.
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lyndob | 09 Aug 2012
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Just to cut the long story short: Made a purchase through top cashback, it's been pending since then just to show as payable£0.00 as it was refused by the merchant. It was a normal buy and i'm happy with the stuff I bought- no returns, no payment hiccups. But the bitter part of the whole experience is that I cant lodge a claim because it is over 100 days old :/ Still, Craghoppers products are of great quality for reasonable money...
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fil4real | 09 Jul 2012
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Product received quickly, although cashback has not been acknowledged a month on still. Claim has therefore been submitted, which is a real let down to the service provided.
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Jo_graves | 30 Dec 2010
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Whole experience very smooth. Goods were delivered within a week, and were great quality.
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Clavdivs | 12 Aug 2010
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Claim declined.
Reason given "Unfortunately, it seems as though they have taken the decision to decline your claim as we have not been identified as the last channel to your sale."
TCB was the last channel.
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pedum | 27 Sep 2023
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Did not track despite site logging visit, no cashback paid despite purchase
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zielin | 11 Apr 2017
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I have placed 3 orders with Craghoppers in 2015 and not one of them has tracked. Everything else is fine but the cashback is a waste of time.
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you | 23 Dec 2015
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always fails to track , and customer service never manages to get the cashback ... avoid
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eggleman | 08 Oct 2015
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Tracked within hours.
Items delivered within a couple of working days.
If the payout follows the same pattern, would have no hesitation recommending or using again.
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Jay2008 | 24 Dec 2010
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No problems at all with this trader, quick delivery.
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LouiseR | 19 Apr 2010
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Quick to track and pay. Recommended.
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Meister | 05 Apr 2010
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Purchased in early Feb 2010, took two weeks for delivery of clothes. Cashback hasn't tracked, useless....
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| 29 Mar 2010
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Excellent service from this retailer and quick cashback, tracked very quickly. recommend to deal with. Thanks
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mizpah | 08 Mar 2010
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Items were delivered promptly and were great value as it was a sale.
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max_biaggi | 14 Feb 2010
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