Get up to £60.00 of your purchase back when you shop with British Gas Energy Join TopCashback Free

Get up to £60.00 of your purchase back
when you shop with British Gas Energy

British Gas Energy Reviews

Reviews and experiences from TopCashback members who have shopped with British Gas Energy. Log in to review

British Gas Energy Reviews
	British gas Tracked easily and payout just slightly longer than expected
	euniceanders \| 03 Oct 2026 Report Abuse
	Declined cash back with no explanation Existing customer only renewed because of cash back, very unhappy with declined cashabck and no explanation. Misrepresentation and will be escalating
	candacetaylorgregg \| 21 May 2026 Report Abuse
	Declined cashback Even though I did everything correctly. The cash back was declined. Not happy with this.
	Blueskateshoes \| 07 Jan 2026 Report Abuse
	Declined cashback Even though I did everything correctly. The cash back was declined. Not happy with this.
	Blueskateshoes \| 06 Jan 2026 Report Abuse
	Great cashback £80 offer for transferring gas and electric. Nothing showed originally but having contacted Top Cashback I received the payout within a month. Very pleased.
	AndreaP1965 \| 20 Dec 2025 Report Abuse
	Another cashback Applied through TopCashback seemlessly and although at first it did not seem to track, Customer Services did there action and wihtin a month receivefd the entitled payment. TopCashback Customer Servivces are really great and honourable - well done an thanks.
	millybean \| 15 Dec 2025 Report Abuse
	Cash back didn’t track Contacted topcashback back who say British gas have 90 days to respond. I don’t expect this to be paid, although this is a contract which I have accepted and followed the process. If it’s not honoured I will submit a subject access request to top cash back to see why and take it further if necessary. British Gas says cash back will show after 3 bills have been generated though I was also told by one of them after 7 days so we will see. I won’t hold my breath, if I had opportunity again I wouldn’t have went here as could get similar deal elsewhere.
	Drew2310 \| 11 Oct 2025 Report Abuse
	Cash back didn’t track Contacted topcashback back who say British gas have 90 days to respond. I don’t expect this to be paid, although this is a contract which I have accepted and followed the process. If it’s not honoured I will submit a subject access request to top cash back to see why and take it further if necessary. British Gas says cash back will show after 3 bills have been generated though I was also told by one of them after 7 days so we will see. I won’t hold my breath, if I had opportunity again I wouldn’t have went here as could get similar deal elsewhere.
	Drew2310 \| 11 Oct 2025 Report Abuse
	British Gas do not honour cashback It has been a nightmare for over 7 months trying to get cashback from British Gas and is still not resolved. I am a long term experienced Topcashback user and followed correctly procedures. The problem is not with Topcashback who do their best but British Gas who do not honour their commitment. Their reason for turning it down are vague not giving a specific reason just saying that I did not meet the terms and conditions. I need to now follow this up to find the exact reason procedures were not followed. I expect them to come back with some technical reason such as browser change or third party used etc. I have other options to take it further if it is not resolved.
	Rod_Haffenden \| 10 Oct 2025 Report Abuse
	Tracked at £20 rather than promised £50 Tracked at £20 rather than promised £50 so now have to waste time chasing it
	aniaa1978 \| 11 Aug 2025 Report Abuse
	Con company as usual Declined cashback stating terms not met.....the terms were simple and they are just saying it to not pay out using topcashback to encourage customers but then not paying out. Absolute cons
	Danglo87 \| 01 Jul 2025 Report Abuse
	Rubbish Tracked... and then declined..within 3 months. I cannot think of any reason why..but of course they dont feel they need one. If anyone is thinking of using them to get cashback.. i wouldnt bother.
	architheo \| 13 Jun 2025 Report Abuse
	Stay clear of British Gas! British Gas claim that TopCashback was not seen as the final referrer of the purchase. This is not true. I’m very careful to only have one browser and to purchase immediately. British Gas are stealing £50 from me!
	oldmandrury \| 10 Jun 2025 Report Abuse
	Stay clear of British Gas! British Gas claim that TopCashback was not seen as the final referrer of the purchase. This is not true. I’m very careful to only have one browser and to purchase immediately. British Gas are stealing £50 from me!
	oldmandrury \| 10 Jun 2025 Report Abuse
	Not what you expect They quote £42.50 cashback if you switch toa dual fuel but only payout £21.25 and you have to chase it. Swapped over in February and still waiting for a resolution end of May.
	Razzy \| 26 May 2025 Report Abuse
	Conned me into buying I was promised a cashback of £20.25 for each fuel bought. I started a dual fuel contract but only received £20.25. I was therefore conned as I calculated the full £40.50 into the whole year equation
	angelaboas54 \| 18 May 2025 Report Abuse

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