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when you shop with British Airways
British Airways Reviews
Reviews and experiences from TopCashback members who have shopped with British Airways.
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British Airways Reviews
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British Airways took my money in advance via credit card for a hotel booking. The cashback showed as being due on my account. Several weeks later, British Airways denied my cashback claim. After 6 months, I got a message from TCB telling me that British Airways denied that I had made the booking through TCB. This is utter rubbish. Lesson learnt is not to book anything on BA through TCB.
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tybaltquin | 19 May 2016
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Tried a few different ways and never tracks. Missing cashback claims only occasionally confirmed and paid years later. Very poor.
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andy2112 | 19 May 2016
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Spent well over a £1000 with this merchant. Almost a year later in spite of an ongoing query and the amount appearing as confirmed.......did not get my cashback.
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__BBdolly | 19 May 2016
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Satisfactory experience. Took 13 months for the cash back to become payable. Didn't move from pending until four months after taking my non-refundable flight so it's quite a wait but got there in the end.
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Tor0908 | 17 May 2016
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It took a while but I got the money. Thanks!
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Aamir_sheikh | 11 May 2016
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£28.87 appear still as NOT AVAILABLE, even though we already returned from our trip. Almost £30 that don't appear on our account, and no news whatsoever.
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MG21 | 11 May 2016
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Its been 14 months since I paid almost £5000 on a holiday and cashback claim is still showing as waiting for merchant... awful cashback experience and a long time to wait for a meagre amount of cashback (under £30 for a £4000+ holiday)
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emmilouxx | 05 Apr 2016
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Tracked much lower than promised. 2 months later still waiting for promised cash back. Poor
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jerryshopping | 21 Mar 2016
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Very slow. Constantly getting things wrong. Too many declined transactions.
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willitsj | 17 Mar 2016
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Purchased our long haul flights in October but it did not track my status so I lodged a claim which I am still waiting to hear back from. I purchased a holiday last month and again it did not track my cashback. I have used this site on numerous occasions and am aware of how it works but this is the first time I've had an issue with a merchant twice. Not sure if anyone else has had the same problem.
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maisie9 | 14 Mar 2016
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Holiday booked and paid for in full over a year ago. Cashback tracked correctly at first then then suddenly cancelled. Topcashback advised me to wait until date of holiday had passed and then they would try to claim again. The holiday was 3 months ago, and still nothing!
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teamM | 14 Mar 2016
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I had to request my cashback as I never received it automatically. The request is now 'on ice' and will be for a number of months.
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ebarnes82 | 26 Feb 2016
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Awesome to get what I want and receive cashback in the process. Thank you BA
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woodyj | 16 Feb 2016
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Great service, good value and cashback!
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anthf007 | 16 Feb 2016
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Extremely disappointing - I fly with BA several times a year, purchased some tickets, paid, transaction tracked immediately but was then cancelled by BA. I have valid tickets, money was taken from my card, all is legit and kosher but no cashback for me?! I am an adult with busy life and no time to argue, chase, beg, threaten, complain Ijust want to be treated seriously if I pay money and promises to be kept. All in all - u n h a p p y.
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mileslondoner | 03 Feb 2016
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Tracked at the wrong amount and was then declined.
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maryp86 | 27 Jan 2016
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Shocking waited a year and then payment refused oh I am so glad I spent 1500 on ba and they couldn't even pay out 20 quid. Very poor and 1star too much.
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lesleyseaton | 26 Jan 2016
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I finally received the cashback in my account 5 months after I came back from my holiday. But at least it tracked for the correct amount.
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bluesclues502 | 24 Jan 2016
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Fast cashback. Great holiday. I took a pre-paid card too (fairfx) which was excellent - great exchange rate and service. If you do use fairfx, use code foq1z to save the registration fee.
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Lan67243 | 22 Jan 2016
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Flights were in September, payout became available in January
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donnamatrix | 19 Jan 2016
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