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when you shop with British Airways
British Airways Reviews
Reviews and experiences from TopCashback members who have shopped with British Airways.
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British Airways Reviews
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Absolute Rubbish
It took a year from when I paid to get my cashback, I had to post a missing claim and them remind them twice, by far the worst company I have used for Top Cash back
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10200169624 | 13 Dec 2024
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Not reliable
Spent over 1000 pounds on tickets and was declined. They said they couldn't find the details. I reopened the claim. Still declined. it is very sneaky, as so many people use this for cashback, and then they keep on declining. It is not hard to find my flight details if they wanted to. I will say to everyone booking here with BA, keep on asking and don't accept that they do not pay out, reopen the case if you know that you did everything right. It is not fair that they should sit with the money, and not pay out. My main message here is; do not expect to be paid anything.
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IzzyJ | 08 Dec 2024
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Twice been refused cash back for no reason. Tracked at 0.00 then payable at 0 when queried just denied.
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daisymae | 08 Jul 2019
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good cashback but had to use customer services because it did not track properly initially.eventually got correct cashback amount though.
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scotjeannie | 08 Mar 2019
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Cashback declined after 11 months of tracking at £0.00. Very disappointed.
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mproffitt | 06 Mar 2019
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Tracked just fine. Takes a while to pay but no other issues.
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sometimesong | 05 Mar 2019
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i love to go holiday with British airways. the British airways is my fist choose of airline.
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sehriban | 17 Feb 2019
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These turds changed the times of my flight and when we decided to therefore change the day of the flight so that we could actaully fly at the time we wanted, they said we had 'changed the booking' and used it as an excuse not to pay the piffling £15 cashback when we had spent thousands on a BA holiday.
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jmbrownlie | 16 Jan 2019
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Seemed to take forever to get cashback but only because I had to wait a couple of months after the holiday which was booke about 10 months beforehand so can't really complain.
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oxladecp | 12 Jan 2019
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Reliable tracking & cashback
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BacardiQueen11 | 07 Nov 2018
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Declined cashback, despite tracking with correct order number that their system sent back to TCB. TCB support less than helpful. Might have to use alternate sites, as they don't seem to like paying out the larger amounts.
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leemel | 17 Oct 2018
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One star is too much. Slow and inaccurate still I guess every little helps.
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KeaneJohn | 09 Oct 2018
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Fast payment coupled with great customer service from BA
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JAMMERS1701 | 21 Aug 2018
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Good cashback but payout is pretty slow
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sometimesong | 11 Aug 2018
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Getting cash back with BA was easy
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lorraine63 | 24 Jul 2018
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I don't always seem to be accepted for cash back - hence poor rating
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ipodfox1 | 13 Jul 2018
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slow payout but good offer
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jackieboii | 02 Jul 2018
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Don't seem to pay until you lodge a claim. Have been trying to lodge a claim for two weeks and have been unable to
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chills62 | 01 Jul 2018
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British airways cashback never tracks and then they make up some excuse to refuse payment.
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stevebob | 01 Jul 2018
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Payout has never tracked first time and always have to raise a case after the holiday. Recently they only paid out the smaller amount and not the £40 they still owe me. DON'T EVER RELY ON CASHBACK FROM BA
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danielcecil | 29 Jun 2018
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Shockingly bad retailer for paying cashback. Will do everything they can to avoid paying, 4 times either no tracking or declined payment. Not worth the time and effort spent chasing the claim.
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potter18 | 16 Jun 2018
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Like getting blood out of a stone, don't even bother
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frogxface | 15 Jun 2018
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