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British Airways Reviews

Reviews and experiences from TopCashback members who have shopped with British Airways. Log in to review

British Airways Reviews
	Waste of time! Very disappointed with British Airways. Tracked ok but 7 months later was declined with no reason. Wish I’d read the reviews first, I would have gone elsewhere.
	Susanbracken \| 03 Nov 2025 Report Abuse
	Bit of a scam, I think To be honest - booking a BA flight through TopCashBack was the only reason I booked with them. But BA changed the flights on us and then declined the £19 we were legitimately due. So, as the flight was pretty unimpressive, I see no reason to book with them again. It's really poor.
	Eminent1 \| 03 Nov 2025 Report Abuse
	All BA claims have to be manually submitted Ridiculous how bad the tracking is for BA
	gunjin \| 03 Nov 2025 Report Abuse
	Very poor Terrible experience and untrusted, evidence was provided showing I was due the cashback advertised which tracked but was mysteriously declined without explanation after waiting months and months.
	graemeraff \| 03 Nov 2025 Report Abuse
	Waste of time Like others say, it's a waste of time. Nothing tracks properly, claims are in limbo and then declined for no apparent reason.
	SEO08 \| 03 Nov 2025 Report Abuse
	Don't bother Purchased Business Class return tickets to India in Sep 2024. Didn't track. Submitted claim. Claim on ice for about six months and then finally it tracked in May 2025, with correct amount of cashback but with the purchase amount of £0 which was eventually declined in Nov 2025. I am fighting it...
	Ladams888 \| 02 Nov 2025 Report Abuse
	Avoid Do not bother using topcashback for British Airways transactions. The transactions either do not track at all, and after raising support tickets they stay in limbo for months before being declined, or if they do track successfully, they stay in pending for months, and then will one day randomly be declined with no explanation and no recourse to challenge/appeal. Complete waste of time and a con.
	huwgoslavia \| 02 Nov 2025 Report Abuse
	Waste of time. Declined when clearly tracked Waste of time. Declined when clearly tracked in March 2025. Took months just to decline.
	dunepunk \| 02 Nov 2025 Report Abuse
	Tracked. Declined. Don't hold your breath. Travelled in May 2025. Cashback tracked and showed as pending for months. Finally cleared..... Then suddenly declined. Very irritating!
	sisternic \| 01 Nov 2025 Report Abuse
	Do Not Raise Your Hopes of British Airways Paying Anything I have just had yet another purchase declined, booked over a year ago, travelled April 2025, whilst it tracked and shown pending for over a year. Now declined, no reason! Out 5 BA trips over the past four years I have only been successful once. I suspect these BA offers are not intended to be paid. Contrast with Air France and Cathay Pacific who paid up within 4 weeks of booking and paying for the flight.
	David_Newey \| 01 Nov 2025 Report Abuse
	Didn't track, then declined! Why do they bother being on Topcashback when it never seems to work!
	colinwain \| 01 Nov 2025 Report Abuse
	Use someone else Yet again BA they have declined my cashback. If you want cashback on flights, use someone else
	Durbs \| 01 Nov 2025 Report Abuse
	Still waiting 10 months later Had to file a claim which was accepted but still waiting 10 months later for the payment.
	Sammyanne1975 \| 31 Oct 2025 Report Abuse
	Slow payment Flight has tracked, but way over the date it should be paid. This includes that I have taken the flight 5 months ago, and paid for the flight 10 months ago.
	idpike \| 12 Oct 2025 Report Abuse
	Avoid no payment Still not received payment, use another company.
	Member776164803428 \| 07 Oct 2025 Report Abuse
	Far too slow Booked in early 2024 for a Nov 2024 holiday. Cashback has tracked but it's almost a year on from the holiday and BA haven't made the payment yet. Would not recommend.
	Stig_18 \| 06 Oct 2025 Report Abuse
	Never Works Booked flights in January for over £1600 in total, raised a claim as its showed at 0. 9 month later no further forward. Looking at the reviews its a regular occurrence.
	Elli8 \| 17 Sep 2025 Report Abuse
	Really poor service It often does not track or tracks and then is declined for no reason. They also take ages and ages to respond when a claim is in ‘Waiting for Retailer’. I keep trying, but I keep being disappointed.
	eeemore \| 14 Sep 2025 Report Abuse
	Unreliable Not to be relied upon and frequently rejected for no good reason. Beware!
	footieboy100 \| 11 Sep 2025 Report Abuse
	Suggest you don't bother Booked flights via TCB, but payment not received. Submitted a claim which has not been honoured. Definitely not doing 'what it says on the tin!!!!!'
	LadyG \| 04 Sep 2025 Report Abuse
	British Airways Another successful transaction but did take slightly longer than anticipated. Will continue to use this for my bookings for the great returns
	cashbackbob1 \| 02 Sep 2025 Report Abuse
	British Airways Another successful transaction but did take slightly longer than anticipated. Will continue to use this for my bookings for the great returns
	cashbackbob1 \| 02 Sep 2025 Report Abuse
	Very Poor - even though valid transaction tracked ok. Very Poor - even though valid transaction tracked ok - waited 8 months for payout after submitting claim
	pingu440 \| 23 Aug 2025 Report Abuse
	Really difficult to get Cashback Cashback doesn't track or is declined, flew in November with BA and was declined - couldn't remember the offer so couldn't check that it was valid so had to accept, however booked again in Spring for Autumn flights and took screenshots of the offer, now on hold because TC can't progress the claim until I've flown... not made clear in the offer that you won't get cashback til you've taken the "product". I've paid, whether I get on the flight or not makes no difference as my flights are non refundable.
	Ferby \| 23 Aug 2025 Report Abuse
	Great cashback to go with my holiday My Cashback tracked perfectly, I always make sure I am accepting cookies as I click through and I have no issues.
	Tbarrett0310 \| 12 Aug 2025 Report Abuse

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