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British Airways Holidays Reviews

Reviews and experiences from TopCashback members who have shopped with British Airways Holidays. Log in to review

British Airways Holidays Reviews
	Always have problems claiming... They never seem to pay out. The amount tracks correctly before being declined after 6 months or so at which point there is nothing you can do. This has happened to me multiple time. My advice, do not include cashback in your flight cost calculations as you are very unlikely to see any of it.
	JamesWrobel \| 30 Mar 2026 Report Abuse
	Cashback That Never Pays Out – What’s the Point? British Airways being on TopCashback feels completely misleading at this point. Time and time again, cashback tracks initially, only to be declined or cancelled months later with little to no explanation. It creates a false sense of value at the time of booking, only for customers to be disappointed long after the transaction is complete. If cashback is rarely honoured, it raises serious questions about why BA is even listed on the platform — it feels more like a marketing hook than a genuine customer benefit. Consistency and transparency are key with cashback, and right now, this experience falls well short.
	nahowej99 \| 30 Mar 2026 Report Abuse
	Cashback declined again! Cashback was declined yet again. They should not be on here!
	DJarvie \| 29 Mar 2026 Report Abuse
	Eventually paid, but had to wait nearly a year! Put a dispute in with Top Cashback - they paid out, but took nearly a year. I should have flown with another airline.
	dorkboy \| 29 Mar 2026 Report Abuse
	Never pay out These guys never pay out. No point in using this
	sparth3103 \| 29 Mar 2026 Report Abuse
	Awful. Multiple times I have done cash aback with BA and every time they have declined it. Might as well take them off here if they don't pay out.
	nelsuk09 \| 29 Mar 2026 Report Abuse
	Absolute waste First had to start a claim because it was incorrectly tracked, and then after months and months they just declined it
	WantTo \| 28 Mar 2026 Report Abuse
	They shouldn't be on Top Cashback They are slow to payout, sometimes randomly reject cashback...and now it states that they don't pay cashback to anyone who is a member of their rewards scheme - which I would say is the vast majority of people who fly with them! Utter waste of time and does nothing for their brand image.
	The2Bees \| 25 Mar 2026 Report Abuse
	NO cash back booked holiday with ba through topcashback, took a long time to get a reply to be told REJECTED. BA do not pay out so will not be using them again.
	Micke1212 \| 24 Mar 2026 Report Abuse
	Cancelled cashback They cancelled the cashback. They shouldn't even be allowed on here with the below reviews.
	Leahfaulkner1992 \| 15 Mar 2026 Report Abuse
	Tracked as £0 Had to open a case. Took months.
	dangray82 \| 13 Mar 2026 Report Abuse
	Don't waste your time with British Airways! BA take forever to acknowledge your claim, and when they do, it will only be declined. They should be taken off as a merchant from Top Cashback, as the whole cashback process with them will only frustrate you!
	nutterhan \| 02 Mar 2026 Report Abuse
	Glacially Slow Cashback Another experience to add to the litany of reasons to avoid BA wherever possible. 6 months since travel and no sign of cashback.
	Parsifal1881 \| 22 Feb 2026 Report Abuse
	Appalling I have nearly been waiting a year for cashback to clear. Understandably had to wait for the travel date to pass then another twelve weeks to the merchant to pay it fast forward five months and it’s still pending. Absolutely appalling and no help from TopCashback as to what is even happening, just we need to wait for the merchant to respond. TERRIBLE
	KirstenTenters \| 09 Feb 2026 Report Abuse
	Absolute Farce Flights booked January 2025 - tracked but showed at zero value. When I enquired I was told that it would track at the correct value once I had flown. I flew in November, has now been confirmed at zero value, paid £1619.44 for the flights. Absolutely dreadful.
	Elli8 \| 09 Feb 2026 Report Abuse
	Had to chase Cashback came 6 months after travelling and only because I chased it. Apparently TopCashBack gave me the cashback and are still waiting for it from BA
	MichelleY7 \| 05 Feb 2026 Report Abuse
	Declined for no obvious reason... V disappointed in BA - this kick in the face just adds another reason to the long list of reasons that, when I can, I now choose another airline....
	Mattsan1 \| 05 Feb 2026 Report Abuse
	Awful ! Avoid ! All 3 Purchases tracked zero I did 3 separate purchases for 3 different trips over a year time, all tracked zero. Claims take forever and still waiting. Both BA (network tracking agency according to toipcashback) and Topcashback are awful when comes to this retailer tracking, they blame each other and neither of them take any responsibilities.
	worldconnectionlink \| 04 Feb 2026 Report Abuse
	Do not waste your time Holiday booked in March 2025, returned back in September 2025, still no update, still pending and left for the customer to chase. Not worth the hassle.
	skambo \| 27 Jan 2026 Report Abuse
	Don’t Honour The Cashback Takes ages to track, gets rejected, raise a claim, continue to reject even after supplying booking details. Appalling.
	Lallymac \| 24 Jan 2026 Report Abuse
	Tracked at zero took ages to update and now cant claim as £0. Waste of time
	Orkaber \| 23 Jan 2026 Report Abuse
	No cashback for rewards passengers. Not only BA try to make their customers life a nightmare when booking rewards and/or avios flights...they also do it once comes to cashback.
	Cicabral \| 22 Jan 2026 Report Abuse
	Took awhile Raised a support ticket took 6 months but finally came though after a few nudges
	Scoops44 \| 20 Jan 2026 Report Abuse
	Claim denied, avoid! Claim denied after waiting ages. Don't waste your time on this company.
	Member776164803428 \| 19 Jan 2026 Report Abuse
	Same experience as everyone else Claim declined,. holiday completed. Given my accor claims are also declined I am getting very suspicious of topcashback. I dont seem to have similar issues going through other cashback sites
	johnll1 \| 19 Jan 2026 Report Abuse

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