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when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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tracked after a couple of weeks. but paid quickly
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jensen | 16 Jun 2010
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Worked quickly (and heavy item was brought to the door )
tracked within 48 hours.
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DaveTCB | 15 Jun 2010
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Fantastic - will definitely use again
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MKAYJNS | 10 Jun 2010
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Reserved item through TopCashBack, went to B&Q and item not ready, told to go and pick myself from shelf, then cashier wouldn't use reservation code so I got no cashback! Typical large retailer disinterested and unenthusiastic staff
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| 07 Jun 2010
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Tracked very quickly.
Only problem being B&Q did not have the order ready to collect and they manually got the items from the store, without checking my order number (even when offered twice!). Keep the receipt as I notice in the small print topcashback can close you account if they think somebody has reserved, but not collected.
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Harryspotter | 07 Jun 2010
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Brilliant. Tracked straight away and paid out with no problems.
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bgee | 04 Jun 2010
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no problem at all in fact it was only small ammount i had forgotten about it
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Nick_Meldrew | 03 Jun 2010
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Cashback came through very quickly and payment was winthin a couple of weeks putting others to shame
Excellent. Will use this every time I want sonmthing at B&Q
Tip. Although it states that the order will not be ready for 24 hrs this is just to help the staff. I went down immediately and collected the order myself and presented this to the reserve and collect staff. They were happy saved them a job and I got the kit immediately !!
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stuartangela | 30 May 2010
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very fast credit and payment
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Ogger | 29 May 2010
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My compliments to the 'Kitchens' staff of Cardiff (Culverhouse Cross).
Having patiently waited for B&Q's 15% off (long) weekend last weekend first thing Friday morning I was online ordering my 'reserve and collect' new kitchen units etc, an order of circa £900.00 for collection the next day.
Some items I needed were not listed on the website so, soon after ordering online, I popped to the store to buy those other items, the Kitchens staff had already learned of my order, I was in a hurry for it so I asked if it would be possible to collect it that same day.
They informed me that they didn't have the details of my order yet, from my pocket I pulled out the print out of my order email confirmation and ..... that was it, it took 4 trips in my car to collect it all so whilst I was driving back and forth the staff were running around collating my order.
OK, it obviously helps if one spends circa £1,000 but what excellent, and friendly, service, I even popped back a day or so later when I was encountering problems due to inadequate instructions of a drawer unit, still the excellent and friendly service.
Besides that, the cashback was reported and confirmed VERY quickly, AAA+
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MartinPC | 26 May 2010
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My compliments to the 'Kitchens' staff of Cardiff (Culverhouse Cross).
Having patiently waited for B&Q's 15% off (long) weekend last weekend first thing Friday morning I was online ordering my 'reserve and collect' new kitchen units etc, an order of circa £900.00 for collection the next day.
Some items I needed were not listed on the website so, soon after ordering online, I popped to the store to buy those other items, the Kitchens staff had already learned of my order, I was in a hurry for it so I asked if it would be possible to collect it that same day.
They informed me that they didn't have the details of my order yet, from my pocket I pulled out the print out of my order email confirmation and ..... that was it, it took 4 trips in my car to collect it all so whilst I was driving back and forth the staff were running around collating my order.
OK, it obviously helps if one spends circa £1,000 but what excellent, and friendly, service, I even popped back a day or so later when I was encountering problems due to inadequate instructions of a drawer unit, still the excellent and friendly service.
Besides that, the cashback was reported and confirmed VERY quickly, AAA+
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MartinPC | 26 May 2010
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I ordered some ladders using the reserve and collect on 30th April and have already recieved my money from TCB - very impressed!!
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TMD3 | 26 May 2010
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All good. No problems. You can even reserve and collect in store.
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Jeff_Chorlton | 23 May 2010
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cahback tracked next day, easy to order online, goods delivered on time.
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ginette | 18 May 2010
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I have used this site more than once and think its great, the only snag is you can't order and collect the same day, collection is always the following day.
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pac1969 | 15 May 2010
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Very straight forward... went through without a problem and was very quick.
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kalamist | 14 May 2010
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Wasn't sure how this worked as it says transactions must be completed wholly online but I used the reserve and pick up service which didn't allow me to pay online. I had to pay instore on collection. It looks as if it has still picked it up though. Perhaps the guidelines could be a bit clearer for this vendor.
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Sherrymc | 13 May 2010
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cashback confirmed very quick!!
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gill_em | 12 May 2010
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Tracked quickly but for reserve and collect item, B&Q doesn't include the total price (i.e. excluding VAT). Was a bit disappointed as this wasn't mentioned in the retailer info.
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broadbeans | 11 May 2010
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Did reserve and collect - tracked immediately/payable within a reasonable amount of time.
Reserve & collect a bit of a shambles on both occasions!
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auntieM | 11 May 2010
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No problems with this merchant.
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ian17 | 09 May 2010
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Tracked within 24hours and went to confirmed a week later.
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swas_2429 | 08 May 2010
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