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Get up to 4% of your purchase back
when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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Great Cash Back
I paid goods on line and the top up to my Top Cash Back came through quickly.
Very Good rate of reward.
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RigsbyTR11 | 19 Sep 2024
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Never pays out
I've placed numerous orders with B&Q and I never expect the cashback as I always have to lodge a manual track and every time B&Q always say that Top cashback wasn't used for the purchase.
I don't do anything different to any other merchants, who do pay out.
Not sure why B&Q are even still on top cashback as they clearly don't want to pay out and simply using the cashback as a lure.
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jonandmarkuk | 16 Sep 2024
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Fast and easy
Fast and easy transaction. Had a special booster on- so received 10% cashback, plus the item I brought was already reduced by £80. So extremely happy!
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KimKhan90 | 08 Sep 2024
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Excellent service
Excellent service
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richychan | 04 Sep 2024
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Cashback never tracks properly
Each time I've gone through and made a purchase on this site I've ALWAYS had to submit a claim for the cashback.
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Redlionlad | 04 Sep 2024
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Poor payers
I had to fight for my money and even then B&Q didn’t payout it was Topcashback that did.
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Sallys cashback | 23 Aug 2024
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Click & Collect purchases but out of stock on arrival?!
I purchased paint online via Click n Collect. Got confirmation email and the ' ready to collect' message so drive to the East Kilbride store.
When I arrived I was told it was out of stock despite monies taken from my credit card. That is the 2nd time its happened so avoid. Took a week to get refund after complaint.
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foggy27 | 20 Aug 2024
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Paid without problem
Surprised when I came to write this review that there was a page of negative reviews - though then noticed they were nearly all duplicates by one person resubmitting their negative review multiple times. Personally speaking I had no problems - made sure I hadn't researched prices through B&Q prior to going to the site through TCB as I know some sites use that as an excuse not to pay. Cashback tracked quickly and was paid out without problem.
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gld73 | 17 Aug 2024
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Long process to get cashback
Had to chase through nudges many times and this is the second time I have had to chase cashback with B&Q. Neither time did it track straight away and waited months to get it resolved
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10226050036 | 08 Aug 2024
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Poor.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Didn’t track but did get paid eventually
No tracking at all and I contacted customer service. Got paid eventually after 2 months and 10% is a lot!
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MADVIKING1983 | 03 Aug 2024
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declined, appealed , again
Declined (no reason given) even listed the transcation in the drop down menu!
Becoming a trait here on Top Cash Back....
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Happy2017 | 06 Jul 2024
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Dont waste your time with B&Q
B&Q cash back amount was meant to be 8% at the time of purchase - as advertised.
After months of chasing/nudging, only ended up with 2% - still pending after 6 months.
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matjax | 28 Jun 2024
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Always rejects claims
B&Q have never paid out on any transaction. Always the same excuse that they weren't tracked. Never have issues with other retailers so wonder how many people are able to actually get any cashback from B&Q.
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jonandmarkuk | 24 Jun 2024
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Spot on
Everything went as predicted no hiccups whatsoever. ??
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RMScott | 23 Jun 2024
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very good service as always with a very good product
In very good time
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Nosebag19 | 18 Jun 2024
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Super fast
Another excellent retailer the cash shows very quickly though you do have to wait to withdraw but at least you can see it building up x
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Ramanda787 | 06 Jun 2024
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fast delivery superb products
paid into account
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parry1956 | 26 May 2024
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Cashback hasn't track for second time
Second episode out of 2 attempts- cashback hasn't tracked. Ticket raised both times. First ticket- rejected on no grounds. Second ticket, no reply as yet. Can see by other reviews this seems to be a regular occurrence. I would proceed with caution if using B+Q solely for factoring in expected cashback as you're unlikely to get it!
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iamjoeman | 23 May 2024
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