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Get up to 6.3% of your purchase back
when you shop with ASOS
ASOS Reviews
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Reviews and experiences from TopCashback members who have shopped with ASOS.
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ASOS Reviews
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Rubbish. None of my claims tracked and TopCashBack wasn't able to get the cashback. :(
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madsybaby | 03 Nov 2015
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If you refund one item, they remove entire cashback
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belle20 | 30 Sep 2015
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First ASOS purchase. Cashback declined. Lodged claim to find reason.
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aranhe | 15 Sep 2015
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Declined ALL my cashback tries. Won't bother again.
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BoilerBunny | 04 Aug 2015
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they declined my cash back without a reason and did so that I missed out on appealing it as they rejected after the appeal period
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georgiaollie | 06 Jul 2015
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Bought so many items this year. Got tracked but all declined at the end. Opened claims but not resolved. Wont bother with ASOS anymore.
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jariberry | 23 Jun 2015
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Appalling. Spent over £100 with them and then they declined cashback. Avoid like the plague.
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chreeso | 22 Jan 2015
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Brought stuff totalling £190 expecting 10% cashback for new customers. Never tracked opened a case and got 0.93p not even 1% cashback avoid use else where!!
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jadelouise23 | 21 Jan 2015
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Avoid !! - no cashback paid despite numerous follow ups....
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Liambutleruk | 05 Nov 2014
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Possibly my worst experience using Top Cash Back. Used Asos in November last year, they didn't track my order. I raised a ticket, it took 6 months to show and is now in the confirmed sector of my account. However after 12 months and still unable to receive my Cash Back as it has not moved to Payable. I have not used Asos since, the product I brought has come apart and is very low quality. If I could have scored 0/5 starts I would but it made me give them 1.
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martin46 | 03 Nov 2014
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They never pay you cashback.
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hlnio | 25 Aug 2014
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Fifth time shopping with Asos, fifth time opening an untracked case.
Asos and TCB need to sort it out.
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starrybee | 05 May 2014
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Avoid!No cashback received....
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Liambutleruk | 11 Feb 2014
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NEVER tracks, third time I've ordered from ASOS without it tracking, never respond to claims. May as well not be listed on TCB.
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starrybee | 02 Sep 2013
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Terrible company for cashback. I've been waiting over 8 months now & this matter doesn't look like it's going to be solved anytime soon, not impressed at all.
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Emmsa | 22 Aug 2013
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Same as most other people, returned one item and all cashback was declined. Don't use merchant if you expect them to honour their cashback.
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unorthodox | 17 Jul 2013
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The cashback amount is lower than the amount spent and you also have to wait ages for your cashback to be confirmed. Not really worth the hassle!
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| 06 May 2013
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They generally track and confirm - but if you return even a single item from the order (e.g.,order more than one size to try) - all the cashback is removed (not just for the amount returned).
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Sohi | 18 Mar 2013
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I set up as a new customer and only received 3% and not 10% cashback.
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gaje9900 | 12 Dec 2012
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cash back declined - no idea why
yet another company who simply don't pay
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Malibu_Mike | 03 Jan 2015
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Does anyone know why my ASOS cash back has been declined?
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MrsDixon | 11 Feb 2014
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It did not work and I did go through your site selecting the merchant,,very disappointed
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| 19 Jan 2014
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I placed an order this morning and have received no cash back. This will be the 3rd consecutive time that I have placed an order and have had to raise a Missing Cash Back Claim. Come on ASOS sort it out!
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Nancy_Noodles | 03 Oct 2013
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I have made £51 purchase, but the cash back has tracked £42.5. @@
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CharlotteZhang | 27 Sep 2013
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Spent £70 on ASOS.com expecting 3% cashback. Didn't even track, so have had to lodge a missing cashback claim - probably won't get anything back for my purchase. Very annoying, would not recommend if you are expecting cashback.
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| 27 Sep 2013
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