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Placed two orders. Cashback refused for no reason on one
I placed two orders. One large main order, and one that's on backordered items that haven't been dispatched yet (which is expected). They gave me cashback on my preorder, but refused the larger order despite it being paid for in the exact same way.
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retargeted | 11 Feb 2024
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Thank you for your review. Cashback can sometimes track differently between orders, even when they’re made in a similar way. For example, factors such as the use of voucher codes not listed on TopCashback or variations in eligibility criteria can all have an impact.
We’d always recommend checking the retailer’s terms on our site before purchasing, as these outline any conditions that may affect cashback eligibility.
Best wishes,
TopCashback Support
TopCashback
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