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Get up to 8% of your purchase back
when you shop with Vision Direct
Vision Direct Reviews
Reviews and experiences from TopCashback members who have shopped with Vision Direct.
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Vision Direct Reviews
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Tracked within minutes and reached payable within a month!
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mindthecash | 17 Oct 2016
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Great, simple, quick service
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jamieleesis | 10 Oct 2016
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good service, worth getting lenses from.
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andrewwalls1985 | 06 Oct 2016
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Cashback received quickly.
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crumbs19 | 25 Aug 2016
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very easy to do business with
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zillvin | 23 Jun 2016
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Does anyone actually get their cashback from Vision Direct? I appear to be one of very many people who initially has Cashback tracked and then it's denied because of 'terms and conditions'. The 10% cashback is very appealing but I'm getting the sense that this is rarely, if ever, paid out. What are these 'Terms and conditions' and why aren't they clearer when you first make the order?
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Ridgewalk21 | 01 Mar 2016
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Refused a cashback claim as I used a voucher, as is normally the policy. However the code I used was on cashback site and specifically stated could be used along with cashback. Annoyed me enough to make me use the competition next time, as it makes me wonder what they would do in the case of a product issue.
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mr2turbo300 | 16 Jul 2015
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Decent price and quick delivery, the cashback was confirmed quickly,but is now showing as declined -not impressed!
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anj911 | 07 Nov 2014
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Have used this merchant to buy lenses on a regular basis and have never got any cash back. Am fed up of trying now.
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katyluce | 02 Oct 2014
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Exceptionally good customer service, very helpful, very efficient.
Not quite the cheapest on the internet, but close enough to become a returning customer, even if only for the very fast delivery service and the customer support.
Cashback as a first time customer is good too - and it tracked and moved to payable in about a week - excellent ;)
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Rodger | 30 Aug 2014
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Bought lenses, had a pop-up that the cash-back tracked, but never received it. TopCashBack did their best to chase for me, but to no avail as GetLenses basically refused to pay up. Never had a problem with any other merchant on this site, won't be using GetLenses again.
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numex | 26 Aug 2014
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Easy to use website. Ordered mid day and arrived the following day. Superb service
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allister_mc | 22 Aug 2014
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Great. Enter this code 6063692K at checkout and get 10% off.
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handymanterry | 16 Jun 2014
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Great. Enter this code in checkout to get 10% off your order.
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handymanterry | 16 Jun 2014
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Waited half a year for a reply to a cashback claim, and denied because "did not meet terms and conditions" - so vague, when I ordered exactly as directed. Terrible service from company anyway, will not use ever again.
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jglassey | 14 May 2014
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Ordered lenses on 18/02/2013 - did not receive my lenses until about 4 weeks later. Apparently they had sent my lenses but I never received them and then pretty much accused me of actually receiving the lenses! So after complaining they sent another batch out which thankfully I received. The transaction didn't track and so had to manually submit missing cashback. To date, now well over a year, no sign of response from Get Lenses re: cashback. Will not be ordering again in the future.
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San87 | 08 May 2014
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My cashback was never tracked with this vendor from a purchase in October. My query took a very long time for them to review and cashback was subsequently declined. The reason they provided for this was an invalid code was used - I was a new customer and they provided me with a discount code for my first purchase! I wouldn't use them again.
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yinyin | 29 Apr 2014
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Get Lenses did not honour cashback, simply stating “Did not meet terms and conditions”.
Will certainly look elsewhere to get my lenses in the future!
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mugma | 22 Apr 2014
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Total farce. Bought from them twice and both times the cashback wasn't tracked. One claim has been denied and the generic reason is "not met terms and conditions" (which weren't even stipulated??)
Won't be buying from here again. Lost out on around £23 worth of cashback. Rather go to Contacts Universe.
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saqibmalik1 | 15 Jan 2014
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Cashback tracked but then declined as didn't meet terms & conditions, since I followed the topcashback link, used the code provided by Get Lenses for a new customer discount I have no idea why but I would not recommend or use these again.
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GLENCC | 23 Oct 2013
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Cashback declined, very poor, won't be using again
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outback | 14 Oct 2013
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Lenses arrived very quickly and cash back also appeared very quickly. It went to confirmed and then changed to cashback declined.
I have put in a claim for no cashback and if it is not resolved will not use again and will advise my friends not to use the site.
Shame such an excellent lens provider feels unable to honour cashback.
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sushops | 24 Sep 2013
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Get 10% off your online order by entering this code at the checkout: 3013690A
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TopsyB | 10 Sep 2013
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Ordered 3 months worth of lenses some months ago. Very fast delivery & perfect product. Just sent off an order for more lenses. Like always I have to lodge a ticket to get cashback tracked, however once I've sent the ticket in all of my cashbacks track no problem, just waiting for pay out.
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Riflcake | 25 Jul 2013
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