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Vision Direct Reviews

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Reviews and experiences from TopCashback members who have shopped with Vision Direct. Review this merchant

Vision Direct Reviews
	Exceptionally good customer service, very helpful, very efficient. Not quite the cheapest on the internet, but close enough to become a returning customer, even if only for the very fast delivery service and the customer support. Cashback as a first time customer is good too - and it tracked and moved to payable in about a week - excellent ;)
	Rodger \| 30 Aug 2014 Report Abuse
	Easy to use website. Ordered mid day and arrived the following day. Superb service
	allister_mc \| 22 Aug 2014 Report Abuse
	Ordered 3 months worth of lenses some months ago. Very fast delivery & perfect product. Just sent off an order for more lenses. Like always I have to lodge a ticket to get cashback tracked, however once I've sent the ticket in all of my cashbacks track no problem, just waiting for pay out.
	Riflcake \| 25 Jul 2013 Report Abuse
	Quick delivery and service but showed cashback amount initialy and then a day later showing cashback as zero. My usual online supplier of contact lenses is not on the topcashback site so this is why i went with Get lenses. I will be putting in a lost cashback claim and if they don't honour it i won't be using them again.
	aparratt_ \| 27 Nov 2012 Report Abuse
	Excellent website which is very customer-friendly, quick delivery and excellent customer service - highly recommended.
	bethhewitt89 \| 25 Aug 2012 Report Abuse
	USE THIS CODE FOR 1ST ORDER OVER £50 AND GET £10(POUNDS NOT PERCENT)OFF CODE 1530652T
	colintipper \| 25 Jul 2012 Report Abuse
	Very quick. Tracked within a few hours
	bt_1000 \| 15 Nov 2011 Report Abuse
	Excellent service and quick delivery. Also cheapest place for contact lenses I could find.
	wonkyart \| 03 Nov 2011 Report Abuse
	Good company to deal with. Excellent rate of cashback. Would certainly use again!
	snmrw2 \| 28 May 2011 Report Abuse
	tracked within 2 weeks. would use again.
	funnyllama \| 16 Mar 2011 Report Abuse
	good service, worth getting lenses from.
	andrewwalls1985 \| 06 Oct 2016 Report Abuse
	Great. Enter this code 6063692K at checkout and get 10% off.
	handymanterry \| 16 Jun 2014 Report Abuse
	Great. Enter this code in checkout to get 10% off your order.
	handymanterry \| 16 Jun 2014 Report Abuse
	My cashback was never tracked with this vendor from a purchase in October. My query took a very long time for them to review and cashback was subsequently declined. The reason they provided for this was an invalid code was used - I was a new customer and they provided me with a discount code for my first purchase! I wouldn't use them again.
	yinyin \| 29 Apr 2014 Report Abuse
	Found my usual lenses at a cheap price, used the discount code to reduce the price even further. Had an email to say they were out of stock, lenses arrived a week later. Cashback has not tracked, raised a manual claim....nudged TCB on a few occasions and no response.
	foremani \| 05 Dec 2012 Report Abuse
	My last purchase from this retailer resulted in a non-tracked cashback, and I had to submit a query to topcashback. It took a while, but I finally got the correct amount tracked and payable straight away - thanks for topcashback for sorting this out.
	ELCLC \| 25 Sep 2012 Report Abuse
	needed a manual claim and about 6 months but eventually paid
	lazelise \| 01 Mar 2011 Report Abuse
	Need up to date prescription which is checked before order despatched.
	toffee123 \| 18 Jan 2011 Report Abuse
	Did save money on the lens compared to the high street and some cashback, but dont buy if you are factoring in the new customer bonus.Cashback tracked very quickly but only as a discount no £10 for a new customer and my order was £30
	rednorthwood \| 04 Jan 2011 Report Abuse
	Had to submit claim manually but came through eventually. Saved money buying this way compared to local opticians prices and cashback too - very happy customer!
	zchoare \| 08 Nov 2010 Report Abuse
	Service is fine, cashback not so much... I order from this company quite often, and also quite often the cashback is just declined, very quickly too. As an existing customer the cashback is so tiny I don't think it's worth chasing up!
	sleppard \| 10 Apr 2024 Report Abuse
	Good retail but had my cashback declined quite a few times but does not put me off from buying as good prices anyway.
	Andres \| 12 May 2022 Report Abuse
	It's not ideal how they decline despite purchases.
	Misslyt \| 17 Dec 2021 Report Abuse
	Sometimes pays, sometimes doesn't. I was hoping for £5 cashback that was declined for no reason. Then my next order was also declined for no good reason.
	Dan1892a \| 13 Apr 2021 Report Abuse
	good. accepted cashback this time whereas declined for some reason last time
	adodds2277 \| 07 Nov 2016 Report Abuse

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