Get up to £135.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £135.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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been 3 months and no cashback, AVOID! suggest try cashback via another site.
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| 25 Feb 2010
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Still waiting for it to be confirmed. I missed out on £65 due to the 'Continue to merchant' tab not showing when I wanted to place my order - no 1 tells you that you could've accessed it by going thro non-cable sales. Pretty dumb really. I said I'd not get the full £130 and altho TCB have said I should,I'm still not holding my breath!
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| 24 Feb 2010
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Having placed the order for the Vbox+, I received a call from a Virgin Agent on a mobile phone wanting to take payment for £75 for the Vbox, which could not have been taken on-line. I was not willing to give details of my credit card over the phone from a man on a mobile. He became very rude and was not willing to pass my complaint to a Manager. He basically said, no credit card - no Virgin media!!!!
I understand to qualify for the cashback, the process has to be done wholly on line and this is not the case with Virgin Media in this instance. What is the point as I know for a fact that I would not get the cashback, as this has happened to me before with other merchants.
Be Warned!!
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mrcrmorris | 20 Feb 2010
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Virgin contacted us promptly after we placed the order vis this site but stated in their email that the installation charge was £99. I checked this link again and it clearly stated a £75 installation fee for the V+ box. We replied querying this and have heard nothing since.
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| 17 Feb 2010
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Whipped through to confirmed really quick, excellent return on an essential service. Well worth it.
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Ulysses | 17 Feb 2010
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Rubbish, waited ages for payment whilst tracking at £60.00 then when it came to payable it tracked as £0. Waiting for a missing claim to be submitted!
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danjones1989 | 16 Feb 2010
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tracked quickly and paid on time thanks very much !
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dodgyharris | 13 Feb 2010
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Been chasing cashback since November. Virgin also refusing to honour first 2 months free service offer. Virgin also left us without internet access and e-mail account for 2 weeks (before Christmas). Part of reason was the "official" virgin engineer installed a "cloned" modem (and left explaining that the reason why he couldn't get a connection was because the Virgin server was down). We eventually obtained and installed a modem ourslves but Virgin still insisted on charging us the £35 installation feed otherwise they would take us to court! Virgin readily admitted their mistake but wouldn't lift a finger to rectify. We're now working through trading standards and OFTEL, to address the issues with Virgin. They "imply" that they have a huge Virgin caseload! Oh...and the virgin cable download speed isn't noticeably faster than our old virgin phone line....
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11305625942 | 13 Feb 2010
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cashback not tracked - have logged it, and to add insult to injury have just received their contract with a much higher price than the deal I signed up for and no-one can confirm which amount I will be paying - beginning to wish had stuck with Sky
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ctc2007 | 11 Feb 2010
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Was quick to track and have just go payment 6 weeks later
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Wanderingpomm | 10 Feb 2010
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have submitted a missing cashback claim for the outstanding £65 as i only got half cashback confirmed. Topcashback are saying it was not £130 at all and the £65 is correct. I told them its now £65 but was £130 at the time i ordered. But they are saying it was not. Not impressed. Anyone else had any luck?
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| 05 Feb 2010
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Tracked very quickly and became payable quickly too!
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11363737440 | 02 Feb 2010
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Tracked and confirmed very quickly. Impressive.
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Peateedee | 02 Feb 2010
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tracked next day, great deal £150
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bjudson | 02 Feb 2010
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the same happened to me today ive put in an enquiry with topcashback see what they say
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clairegrace | 01 Feb 2010
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Tracked quickly at the advertised £150, but it's confirmed 2 days later and changed to £130 - anybody else had this? Or Topcashback do you know why? Thanks
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santa_nethy | 01 Feb 2010
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Tracked overnight.
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cashbackexpert | 01 Feb 2010
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After a tense few hours with no record of the transaction on TCB and a blank email from Virgin (that's another story) I now have a tracked amount of £150 in my earning's "Pending" column. Hopefully this will now go through without any further issues.
(PS Thanks to Christie at Virgin Media for helping me sort out the issues there).
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Andy07 | 30 Jan 2010
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Mine also confirmed at £65.
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chemwhiz20 | 30 Jan 2010
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My has confirmed at £65 also. Plus, I can't believe they've raised it to £150 now! I should've waited a few days!
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| 29 Jan 2010
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Hiya, I have been told by TCB to wait until it gets confirmed and then it will show as £130..However mine has already been confirmed and is still showing £65 not £130..Anyone else still have £65 after its been confirmed??
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| 29 Jan 2010
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tracked really fast, a shame really as the next day cash back went from £65 to £130, unlucky but it`s better then nothing
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| 29 Jan 2010
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My account is also only showing as £65 and I went for the whole package of tv, phone and broadband. I even upgraded on the phone to XL.
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| 28 Jan 2010
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i also have not recieved the full cashback advertised and its also half what is advertised. Also awaiting an outcome.
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| 28 Jan 2010
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Unfortunately although this merchant tracked very quickly and the bundle we are in the process of purchasing is an excellent package we have not received the full amount of cashback according to the current promotion, only half of the amount. We are eagerly awaiting the full cashback figure advertised on to be applied correctly and it to be rectified. Do check.
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Adsime | 28 Jan 2010
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