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Get up to 5.5% of your purchase back
when you shop with Trip.com
Trip.com Reviews
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Reviews and experiences from TopCashback members who have shopped with Trip.com.
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Trip.com Reviews
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Declined for no reason
I used Trip.com link to book two separate flights. Both transactions went through fine and no voucher was used. But neither of the purchases tracked and when I lodged a claim, they declined my cashback. Awful retailer
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Rayyan_Patel | 21 Sep 2023
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They don’t honour the cashback
Their excuse was that I have used a different referral but in fact I have only used topcashback. Ridiculous.
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hg299cs | 27 Jul 2023
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can't be tracked
Most of the time, the cashback on this site can not be tracked, don't know the reasons.
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Rui_777 | 21 May 2023
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They won't pay any large transactions
In short I did everything by the book, being extremely careful to have nothing that would interfere between topcashback and the site. Used no vouchers as well. With cashback nearly £45, I was disappointed to see this not tracking, but I submitted a claim anyway. This came negative quite quickly - with topcashback declining to pursue this as well! Totally disappointed. Do avoid Trip.com.
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doublejeopardy | 30 Mar 2023
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Declined claim
They declined my claim when I was clicked via topcashback, please be aware you may not get the cashback and actually paying more than other sites without cashback.
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Gloria G G | 08 Mar 2023
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No cashback...just sat in pending for a year
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clairgriffiths19 | 28 Oct 2022
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I lost a hefty amount of cashback because Trip.com claimed I did not use topcashback as the last channel to make my booking, which is a lie. I used no-one else. AVOID!!!
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mpwheatley | 04 Oct 2022
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Declined payback claiming it was not tracked.
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arizonanevada | 28 Aug 2022
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declined cashback for no reason
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GARETHADUGGAN | 23 Jun 2022
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Cashback still pending for train journey completed 6 months ago.......
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sayurichik | 04 Jun 2022
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Poor ..........................................................................
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Wattateam | 27 Jun 2021
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Declined cashback without a valid reason.
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epm84 | 20 Feb 2021
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The purchase was fine but the cashback was declined.
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salehabdalla | 26 Jan 2021
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Terrible. Never tracks and takes over a year to get cashback. Not worth using unless you have to
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Dipakalypse | 12 Feb 2020
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Declined my payment for no reason. Avoid
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Elle011 | 25 Nov 2019
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Rubbish! Declined payout on my hotel booking.
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Anteater99 | 24 Apr 2019
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Terrible. They just don't pay anything out.
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primrose2312 | 18 May 2018
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Cashback awarded only on approx 60% of the purchase value. Did not track, but customer service was able to locate. Would recommend other providers for buying travel services
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Knedlik | 27 Mar 2018
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