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Get up to 1% of your purchase back
when you shop with Thomas Cook
Thomas Cook Reviews
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Reviews and experiences from TopCashback members who have shopped with Thomas Cook.
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Thomas Cook Reviews
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Did not track and had to launch claim. This is the only time that something has not tracked for me. Cashback now showing.
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SteveyWeevey | 16 Dec 2010
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Tracked in August but not yet paid in December
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khris | 04 Dec 2010
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Booked on line holiday via topcask back for nearly 1k and nothing received. waste of time.
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| 16 Nov 2010
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Well completely unhappy with TopCashBack and Thomas Cook - booked a holiday in Tenerife back in Sept 2013 for Feb 2014. Was expecting around £50 cashback. Nothing appeared, raised a claim and after 9 months of chasing Thomas Cook declined the cashback for which was a perfectly valid booking. Not impressed. Will be looking to use other cashback sites in the future as this is NOT the 1st time I have had perfectly valid claims dismissed by the retailer.
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marksn | 23 May 2014
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Tracked and paid very quickly.
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aardvark88 | 20 Apr 2014
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Booked hotels through Thomascook in Oct 13 and Dec 13.
Cashback never tracked on both transactions.Have submitted manual claims for both and am still waiting.
Don't use Thomascook if youre hoping to get cashback.
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Atlantic100 | 10 Feb 2014
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Booked hotel only through these at the beginning of October. Still awaiting for it to be tracked never mind paid. Strange as there sister company hotels4u was paid within 4 weeks. No help from topcashback either since October
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Kdelve | 30 Jan 2014
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booked a holiday over 3 weeks ago and no cashback has tracked, im owed approx £75 so aot of money to gamble and lose x
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loulou1978 | 28 Oct 2013
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I've booked a hotel in May of 2013 through Thomas Cook website, but hotel voucher has been issued on Hotels4U (part of Thomas Cook empire). Unfortunately no cashback tracked. I have logged a claim topcashback.co.uk to chase them and finally got paid (October 2013)...
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aquaman | 15 Oct 2013
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No problems with this merchant and cashback.
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| 04 Oct 2013
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Tracked then went to zero after I made final payment. Cant understand why?
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Rossharvey | 26 Sep 2013
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took 5 months to payout,after putting in a claim.the cashback is very welcome but takes far too long to payment.this will put me off using this merchant again. other cashback sites are much quicker for payment.tcb need to get a grip.
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cypriot | 23 Feb 2013
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Just an update from my previous comment was fed up of waiting for the manual claim I submitted in Sept googled Thomas cook TCB dept found this website as follows http://getsatisfaction.com/thomascook/topics/topcashback_problem
Lots of people having same problem so put a comment on there with details of booking got a response saying they would investigate in 5 mins within 2 hours TCB emailed just had to accept offer (right cashback expected) and money was in my account :):):) so give it a go it might just work !
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lisptt | 18 Feb 2013
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Not yet tracked (purchased holiday 2 weeks ago). Put in a missing cashback query, now waiting for response.
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juliegreen | 31 Jan 2012
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Tried to book package with TC. Kept refusing credit card. Advised by TC that you cannot use TCB to book holiday. Tried again going directly to TC and card refused again. Eventually booked over the phone. Whos wrong TCB or TC ? Anyone booked recently ?
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davybram | 25 Jan 2012
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i booked my holiday in sept 2010 and i am still waiting for my cashback of over £55...despite submitting a missing claims ticket...not happy...
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carra69 | 11 Jan 2012
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Had to submit a claim which was resolved very quickly. However, holiday has been and gone and cashback still sitting in "Confirmed" column 4 months after purchase. Will have to wait and see. No problems with the product though ;-)
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nic2k | 06 Sep 2011
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tracked the next day just to see how long it takes to pay now
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justlookin | 07 Jul 2011
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hasn't tracked for me. Will have to claim.
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sandford4310 | 19 Nov 2010
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BOOKED CRUISE ON 27 OCTOBER NO SIGN OF TRACKING--COMPLAINED TO TOP CASHBACK WHO ARE INVESTIGATEING
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JUMPER2 | 14 Nov 2010
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Failed to track. Submitted claim. Note that your query will be frozen until you have taken your holiday (to ensure that you do not cancel). Back from hols on 19 October. Still waiting for Thomas Cook to respond as of 3 Nov.
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Trif | 03 Nov 2010
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Unfortunately did not track at all. TopCashback are now investigating.
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asiaxx | 13 Aug 2010
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this was the fastest tracking ever!
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jestjay | 07 Aug 2010
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very quick to sort cashback but as yet can-not claim but will be a little extra off holiday
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mel52 | 26 Jun 2010
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