Get up to £100.00 of your purchase back when you shop with TalkTalk Broadband & Digital TV
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Get up to £100.00 of your purchase back
when you shop with TalkTalk Broadband & Digital TV
TalkTalk Broadband & Digital TV Reviews
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Reviews and experiences from TopCashback members who have shopped with TalkTalk Broadband & Digital TV.
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TalkTalk Broadband & Digital TV Reviews
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It's been 4 months and the cashback has not tracked, even with a claim created 3 months ago, with a few nudges along the way. Nothing..
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Mattchrisgolab | 30 Jan 2022
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Do not switch to this company for the top cashback. They won't pay out. They refused my claim. I am closing my top cashback account and also switching broadband supplier as soon as I can.
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| 03 Nov 2021
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Didn't track put claim in been 7 months still no payment or even a reply to claim
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madmax16 | 19 Oct 2021
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Took nearly 12 months to receive cash back and numerous messages
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Samantha scott124 | 01 Sep 2021
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ABSOLUTELY ABYSMAL, CALL CENTRE IN SOUTH AFRICA 3 MONTHS ON THEY STILL CAN'T GET IT RIGHT
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kloddy | 09 Aug 2021
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Took 488 days to get my £90.00 cashback. Surely this has to be a record?
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paul_kirkbride | 28 May 2021
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£100 cashback not tracked and claim rejected. AVOID! stuck with them for 18 months!
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Vips | 25 Feb 2021
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Top cash back is a brilliant company as for talk talk they were an absolute nite are,I went for the 12month broadband and tv box,got broadband put on in 3-4wks but 6month later,which was halfway through my contract I still didn’t have my tv box,which was the main thing I wanted,I got harassed from talk talk every day they would call me when at my work 3-6 times a day after I had asked them to call me out of work hrs so talk talk customer service is a joke but top cash back absolutely no complaints,I was very happy with their service,pity talktalk can’t learn proper customer service from top cashback
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Sincl | 23 Feb 2021
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I would advise anyone relying on cashback from TalkTalk not to bother - they don’t pay up! I have waited a year and 3 months and still nothing. Avoid!
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allym1 | 23 Feb 2021
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Top cashback didnt track my purchase and when I made a claim, it didnt lodge it and now its been more than 100 days so I can't do anything.
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Member184534534009 | 08 Feb 2021
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Not good. Took over a year for payment!
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natgates85 | 31 Dec 2020
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Rubbish don't bother worst switch i did.
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kdbrown | 17 Dec 2020
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Did everything as I should - they denied the claim stating they couldn't find me. Funny that as they are happy to take the cash for the service each month
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graham | 16 Nov 2020
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Very slow, been confirmed for months and still not payable. Made purchase in November 2019.
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Laura89allen | 04 Apr 2020
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Despite it being several months after my payout was due, I still have not received it. Talk Talk are absolutely useless to deal with, no customer csre/service at all. Avoid them.
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kriswildheart | 28 Mar 2020
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Still waiting for cashback over 3 months later. Wish Id gone with BT now
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TheMoneySavingQueen | 14 Mar 2020
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17 or so weeks later still not paid out contacted topcashhback many a times just get told the same excuses . Massive company like talk talk and topcashhback and they can't work with each other to payout what's fine wrong
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Maqueen1980021 | 06 Mar 2020
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Do not assume this merchant will honour any cashback, mine was rejected even with a dispute case. I dont get it, I guess they are not to be trusted...
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foneranger | 17 Feb 2020
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Took a contract out with Talk Talk via TCB on the 16th November 2019. Changed from Vodafone, because of the incentive of £110 cashback, it's now 25th January 2020 (10 weeks on) and I still have not received the cashback, despite it being confirmed.
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RoyTCB | 25 Jan 2020
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Still haven't received cashback, been confirmed but not paid for 3 months now
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urmstonmajestic | 17 Jan 2020
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Still yet to receive my payment after 4 months. I have followed this up 3 times with top cashback and have received nothing more than a generic fobbing off response. I work in finance payments myself and how it takes 4 months to process payment in this day and age is utterly beyond me. Very frustrating.
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Sam Wainwright | 15 Jan 2020
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The cashback should've been payable 5 weeks ago. The claim has been opened as i'm due £100 cashback. I won't be using them in the future and won't recommend it.
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Member717639775647 | 14 Jan 2020
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